Gilkey Window Company provides high quality windows and great service.
The sales personnel and installers were great. I was extremely satisfied with their cleanup!
I love my Gilkey windows. My utility bills have definitely gotten lower during the cold weeks. Can't wait to see how they improve my summer bills.
If you don't do business with Gilkey, you are doing business with the wrong people.
The service was great. The installers were fantastic. We are very happy!
It was one of the most efficient experiences. It felt that we had made a really good choice, and we are wanting to contact the company again.
I have been a customer of Gilkey for somewhere around 30 years. In the course of the 30 years, several of the window seals have broken or become outdated and the Gilkey warranty service is fabulous. They came back out and were fast and efficient and they replaced all of the seals that were broken. I am very satisfied. That is why I keep coming back. I have been a long time customer because they are great
Areas Of Satisfaction - I was most satisfied and impressed with the warranty follow up which goes back a long way. I was also satisfied with their presentation in making the initial sale. They were very, very good about telling me upfront what I was looking at and not trying to push the most expensive thing. The presentation was very thorough and the installation was wonderful because they don't make a mess. You don't even know that they came except for the fact that you have a new door or window
Kelly was great through the process. Everything was wonderful and the windows and doors are beautiful. The people were just grand and the install crew was fine young men who were kind and professional.
Gilkey Window Company provided extremely good product, service, and installation.
I wish I could give them a higher rating than a five star.
Windows ordered in April were to be installed in May. Started total tear out of existing windows for installation because I was assured it "would be done in one day." Wrong sizes ordered and scratches on windows received. Project placed on hold. Three months later I'm still waiting.
They were great, did what said they would do. They were prompt and immaculate when they left, kept it all clean. The crew was coordinated. They had my old door out for half a minute and back in. they exceeded my expectations. I will be calling them again when I need windows.
It is hard to find such great workmanship and service, I would recommend them to anyone, they did what they said they would do when they said they would do it.
I am very happy with Gilkey Window Company.
I would, even after the problem I had. They are great windows.
I cannot recommend until they resolve my problems.
The workmanship is not what I expected from this company.
I love my Gilkey windows. So glad I went with them. I could not be happier.
From start to finish, my experience with Gilkey Windows was a positive one. Tom, Kelly and Justin were great ambassadors for Gilkey Windows and were always there to answer any questions, offer suggestions and treated me with respect. I found this product to be well made and the Installers worked as a well oiled machine. There are a lot of windows companies in the market place. However, it's the quality of the windows and the service levels that sets this company apart. I'm happy with my Gilkey Windows!
I would love to say 5, but not yet!
We are totally satisfied. We had two different types of doors installed. We are satisfied with both of them. The quality, value, and price of the doors is wonderful.
Everything was excellent as expected.
We had Gilkey windows at our old out. We liked them so well that when it came time to get new windows, it was a no brainer.
Areas Of Satisfaction - I am most satisfied with the professionalism of Brad, the salesperson, and Nathan, who comes to measure. I really appreciate their promptness, responsiveness, and approach. Brad answers all of my questions, but sometimes he can be a little difficult to get ahold of. I expect that for a salesman though. He should be busy. I can always call the office. It is a great quality company.
I am totally pleased with everything from sales all the way to installation. I am madly in love my windows, especially the one above the kitchen sink with the awning.
Additional Comments - I would highly recommend Gilkey Window Company from the overall product. I looked at other windows but Gilkey Window Company was the best. I work for a German company and their framework reminded me of windows in Germany which are superb. Other companies I looked at had flimsy framework. I also chose Gilkey Window Company over the competition because of their warranty. A lot of companies cover the windows but not the glass. Gilkey Window Company glass and the screens in the warranty.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Gilkey Window Company as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys