Steven and James were amazing.
They are totally professional.
Areas Of Satisfaction - I am the most satisfied with the quality of work.
Recognized Excellence - All the painters were very professional and did a great job.
Areas Of Satisfaction - They exceed my expectations in all areas.
Additional Comments - Overall, it was a good experience. I would use them again.
They were very passionate!
Recognized Excellence - I would like to recognize everyone for their exceptional service.
Areas Of Satisfaction - Their compassion exceeded my expectations.
They handled the complicated project really smoothly. They were quick to let me know if things with the contract changed or if the plans changed. They kept me on the loop and were reasonable. Steven, the team leader, did an awesome job and was easy to work with.
Recognized Excellence - I would like to recognize Juan. He came out and did a drywall repair. He went above and beyond. He fixed the drywall in the ceiling and took it upon himself to fix other things that were unrelated.
Areas Of Satisfaction - I was satisfied with the quality of work and willingness to do the hard work. They came and did not ask for anything. They did a great job.
Recognized Excellence - Aaron alex and steven
Areas Of Satisfaction - all
Additional Comments - I wanted to take the time to write a review for GBC because overall we were very impressed with everything! From our first call and meeting with Aaron (the owner) to dealings with Alex (roof) and Steven (windows), all were super professional, yet friendly, and know their jobs extremely well. Any question, no matter how big, small, or detailed, they all answered with expertise and were able to explain things for easy understanding. We did a roof (with a bunch of termite repairs and all new facia), along with retrofit windows, 2 sliding doors being new installs, and are extremely pleased with the outcome. The quality of work shows in everything they did! From set-up to clean-up, these guys were on the ball! We would highly recommend them in the future to anyone looking for quality and professional workmanship. They definitely weren’t the least expensive, however, you can’t put a price on quality, consistency, professionalism and reliability. These are important when doing any type of remodeling and you can have complete confidence in all these things with GBC and more.
Recognized Excellence - I would like to recognize the crew that worked on the roof!
Areas Of Satisfaction - I was happy how quickly they came to make repairs on my leaking roof and with the followup after the services were completed.
They did a great job.
They did a great job.
Areas Of Satisfaction - They exceeded my expectations with the timing and promptness of the project.
Gilfand Berg Coating Remodeling did a good job.
We were really pleased with the quality of the work. The workers they had were all really good, very polite, and seemed to know exactly what they were doing. They had good control over their workers. Someone was always showing up to check up to see if everything was going the way it should.
Gilfand Berg Coating Remodeling Inc put the shingles down and I thought the work was perfect but the foreman pointed out that things were not right with the shingles. I would have never known about that but the foreman was so thorough that he made sure everything was perfect and redone. He did not have to point out those issues but he did anyway which I was very impressed with.
Recognized Excellence - I would like to recognize Jesus and Alex for their exceptional service
Areas Of Satisfaction - The metal under the soffits exceeded my expectations.
Additional Comments - I used the company because my neighbor used them and was very satisfied.
Areas Of Satisfaction - I was most satisfied with the installers. They were working on an old house. They did some stuff that I was surprised they could do. They seemed to know what they were doing.
Recognized Excellence - I would like to recognize the installers.
Areas Of Satisfaction - The work was scheduled and completed in a reasonable timeframe. The installer was knowledgeable and easy enough to communicate with. In the end they gave me a terrific roof, weatherproof and insulated.
Areas Of Satisfaction - I am most satisfied with the facia board and the roofing.
Recognized Excellence - I would like to recognize the installation crew for their exceptional service.
The people that I worked with directly at GBC were very attentive and helpful with anything and everything that I needed.
Communication - They did communicate but they switched crews last minute and the new crew did not know what was discussed prior to the job, but that wasn't his fault.
Areas Of Satisfaction - I was most satisfied with the gentleman, Eden who did my roof. He was such a hard worker & was so caring about the work that he was doing.
Review - The people that I worked with directly at GBC were very attentive and helpful with anything and everything that I needed.
Recognized Excellence - I would like to recognize the two installers for their exceptional service. They worked so hard.
Areas Of Satisfaction - I appreciated the quality and workmanship.
Recognized Excellence - Yes, I believe his name was Collin, he was great!
Areas Of Satisfaction - I am most satisfied with the resolution of the problem.
Recognized Excellence - Charles and Andy were great, I think they were the salesman and the owner.
Areas Of Satisfaction - They were quick and professional. Also, they helped me understand the process. I felt secure with them replacing the roof. They did a good job.
Recognized Excellence - I would like to recognize Steve, the owner, for exceptional service. He explained the process and why they were different from other companies.
Areas Of Satisfaction - I am most satisfied with my installation crew. They were cheerful.
Recognized Excellence - Everyone did a good job.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Gilfand Berg Coating Remodeling Inc as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys