About this company
General Exterior Construction
Gen-Ex was established as a fully licensed and insured business in 2004 by Paul Antonou and David Johnson. Paul and David have been long time friends both with over fifteen years of experience in the trade. combined they have worked on countless roofs as laborers and shinglers gaining the experience needed to gain their contractors license and start building their own business. Show more
Gen-Ex was established as a fully licensed and insured business in 2004 by Paul Antonou and David Johnson. Paul and David have been long time friends both with over fifteen years of experience in the trade. combined they have worked on countless roofs as laborers and shinglers gaining the experience needed to gain their contractors license and start building their own business.
Together they have built this company from the ground up establishing strict guidelines to stay up to date on safety and industry standards. Safety precautions we follow include and are not limited to:
Keeping the job site clean at all times.
Protecting your landscaping assets by building tables and tarping off any areas over your plant life.
Taking pictures of your property in its entirety before and after the job to ensure that any damage that preexisted is documented, protecting homeowner and Gen-Ex alike.
Creating and following an extensive check list custom to every job, and double checking every item on that list to get the job done right the first time. Also after completion, a Gen-Ex supervisor will walk through the job with the customer discussing all steps and answering any additional questions the homeowner might have.
We follow all appointed legislated safety guidelines and employees all wear compliant safety gear and harnessing on jobs with harness needs.
Gen-Ex goes out of the way to please our customers and their satisfaction is of the utmost importance to us. That is why we offer a one hundred percent customer satisfaction guarantee and offer a twenty-four hour emergency hot line. Gen-Ex also provides customers with a guarantee covering any labor errors. Hide
GuildQuality surveys
Reviews 30
Of 29 respondents, 30 left a reviewRecent reviews
Nancy W.
Greg Borchardt at General Exteriors worked tirelessly to get me a new roof based on hail damage. My insurance company initially denied the claim (only wanted to pay less than my deductible). Greg met with my insurance company 5 times ( or more...can't really remember) at my home and after a year and a half the insurance company agreed to a new roof. I could not be more pleased with the outcome! I have never reviewed any service but this is an exception. I would highly recommend GenEX. you won't be disappointed. The new roof looks great, and GenEX really went to bat for me. Thank you Greg and GenEX I truly appreciate all you did.
Dave S.
Exceeded expectations, cleaned up completely each day, great workmanship.
Vince D.
It was easy for me to make the judgement because they were excellent. I have been a homeowner for over 45 years and have worked with various contractors. General Exterior was the highest quality, highest technical level, and highest ethical level contractor that I have ever dealt with. One time when we were short on material the president of the company even went to get more materials. They were just excellent. I would absolutely use them again and recommend them to anyone.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - They exceeded all expectations. I am a hard judge, and use a lot of contractors. A lot of times I even turn away estimates. They were excellent in every way, from the crew to the salesman. They did a lot of work. They did a huge job with carpentry and replacing 3 doors. They just finished the work and it was excellent. The house looks great and we are very pleased. If I ever need more work, I would call them first.
Recognized Excellence
Recognized Excellence - They were all professional. Even the president and salesman, Greg, would come out to check the job. The president was excellent and would come out on his own time to make sure things were going well.
Additional Comments
Additional Comments - I recommend them to our Next Door neighborhood recommendations.
Bob S.
We were extremely happy with the job Gen-Ex did on our roof, interior drywall, and floor. We have no more leaks, and everything looks great. Greg did a great job of helping us through the insurance process, and keeping us informed along the way. I would definitely recommend Gen-Ex.
Additional comments
Recognized Excellence
Recognized Excellence - Greg Borchardt
Terry B.
Additional comments
Areas For Improvement
Areas For Improvement - I do not have any problems with the company what so ever.
Areas Of Satisfaction
Areas Of Satisfaction - I am most satisfied with communication because it is important.
Recognized Excellence
Recognized Excellence - I would like to recognize everyone from the estimator to the installers. They were very good.
Additional Comments
Additional Comments - I would definitely use them again.
Phillip M.
They were professional, helpful, knowledgable, strait forward, and there were no games involved.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I was satisfied because they were hardworking and honest.
Current Referrals
Current Referrals - I have recommended them in the past a number of times.
Recognized Excellence
Recognized Excellence - I would recognize Paul, Kyle, and Dave. Everyone was good but those guys were great.
Mike C.
Paul is a first class guy!
Additional comments
Areas For Improvement
Areas For Improvement - None
Areas Of Satisfaction
Areas Of Satisfaction - Communication
Recognized Excellence
Recognized Excellence - Paul and Jerry
Florence O.
I can highly recommend General Exterior Construction for roofing jobs. The owner was professional, helpful and pleasant. The way the crew worked together was quite impressive. I am especially grateful for the care they took to not damage the lawn or flower beds.
Additional comments
Installation Crew
Installation Crew - I liked watching the crew work together - very impressive.
Clean & Safe
Clean & Safe - They went out of their way to protect the lawn and flower gardens.
Likely To Recommend
Likely To Recommend - Most definitely! I can highly recommend General Exterior Construction for roofing jobs. The owner was professional, helpful and pleasant. The way the crew worked together was quite impressive. I am especially grateful for the care they took to not damage the lawn or flower beds.
Areas Of Satisfaction
Areas Of Satisfaction - Everything was fully explained and went as planned.
Recognized Excellence
Recognized Excellence - The whole crew - they were great!
Jim B.
A great job,done on time,looking better than the orig.A great crew, and a great helpful sales staff.
Additional comments
Areas For Improvement
Areas For Improvement - None
Areas Of Satisfaction
Areas Of Satisfaction - Everything, the material used, and the pro. workmanship.Already gave two people the company info.
Current Referrals
Current Referrals - Already gave two people the Co. name
Recognized Excellence
Recognized Excellence - John the siding man and Greg the most helpful salesman.
Additional Comments
Additional Comments - Could not ask for more than they gave us from start to clean up when done
Terry K.
Additional comments
Recognized Excellence
Recognized Excellence - Paul and Jared both did a great job for us.Thanks!!
Mike S.
We would recommend Gen-Ex to anyone needing significant repairs to their home.
Additional comments
Contractor Knowledge
Contractor Knowledge - Our Gen-Ex rep. showed significant knowledge & experience in dealing with my homeowner's insurance company to settle my hail damage claim.
Installation Crew
Installation Crew - Gen-Ex completed the tear-off and replacement of my large roof in one day. Excellent work.
Problem Resolution
Problem Resolution - Very responsive to any questions or potential issues.
Areas For Improvement
Areas For Improvement - None.
Areas Of Satisfaction
Areas Of Satisfaction - Gen-Ex understood and followed the process required by my homeowner's insurance company to settle my major hail damage claim and put that settlement to maximum use to repair my home.
Recognized Excellence
Recognized Excellence - Yes - our Gen-Ex rep. Greg Borchardt gave us 110% effort and exceeded our expectations on this major repair job.
Additional Comments
Additional Comments - Great job gentlemen. All of your crews did a fine job. We are very satisfied with your work.
Amos K.
They did an excellent job, and we are very happy with our new roof.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the customer service and communication.
Recognized Excellence
Recognized Excellence - I would like to recognize Greg and Paul for their exceptional service.
Additional Comments
Additional Comments - We are happy with our roof and it looks great.
Lou K.
Most AWESOME roofing & ground crew EVER!! GenEx is the roofing/exterior company to call for your hail damage or roofing needs! These guys humphed non stop for two days! Tarped all bushes/shrubs/ flowers & deck off, plywood in front off all windows, ground crew continually cleaning all debris, picked up all nails...AMAZING work! Thank you Paul, Dave & crew!!
Donna R.
Very communicative, professional, reliable. Easy to work with. Highly recommended.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Honest. Did what they said they would do when they said they would. Job was done well and quickly.
Current Referrals
Current Referrals - I’ve already shared their name with people I know.
Recognized Excellence
Recognized Excellence - Greg Borchardt has been great
Steve A.
It was a pleasure dealing with Paul & his crew. They were professional, showed up on time, cleaned up. They did our gutters and roof. Our past experience with contractors was very frustrating this is not the case with Gen-X. We are very happy with their work.
OWEN M.
Here's what you need to know: You get what you pay for!I think that every bit of the job they performed on my house was a bargain given the attention to detail, hand holding and care provided. It's worth every penny paid when you see the results. They're main interest is making sure you're okay with every step till the final result is achieved.
Additional comments
Communication
Communication - They not only effectively communicated, they brought good ideas I'd never have thought of.
Installation Crew
Installation Crew - Organized and cleaned at the end of each day. No mess to stare at.
Likely To Recommend
Likely To Recommend - Without hesitation I would recommend GenEx. Here's what you need to know: You get what you pay for!I think that every bit of the job they performed on my house was a bargain given the attention to detail, hand holding and care provided. It's worth every penny paid when you see the results. They're main interest is making sure you're okay with every step till the final result is achieved.
Areas For Improvement
Areas For Improvement - Not even once.
Areas Of Satisfaction
Areas Of Satisfaction - I had the lead contractor ensure that my cable, which I use for my business, was properly working while doing an expert job on my roof.
Current Referrals
Current Referrals - Not now but I would recommend GenEx in a heartbeat.
Recognized Excellence
Recognized Excellence - Greg Borchardt!
Additional Comments
Additional Comments - GenEx was recommended to me by a very good friend. Someone who works in the trades and is a pro himself.It lifts me up every day I come home and look at my house and garage. What a great job! THANK YOU ALL!
WAYNE B.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I am most satisfied with everything.
Recognized Excellence
Recognized Excellence - Paul the owner and Greg the salesman are great.
JENNIFER B.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the communication between me and the salesman.
RICHARD B.
These guys were outstanding. They were on time, they were courteous, my wife asked if they could attend to a very small item and they jumped on it no questions asked except to get her approval. They delivered everything they said they would. It was truly a great experience to work with this company. My father was a contractor and this company does it right. I would HIGHLY recommend this company.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I am satisfied in all areas. They delivered a beautiful roof for the price they quoted, on the day they said they would install it.
Recognized Excellence
Recognized Excellence - Greg Borchardt, their sales person, is a great communicator. Greg brought all the color samples my wife could have asked for and made sure we were informed and that everything went smoothly, which it did. Greg also went out of his way after the roof was finished to bring some touch up for the drip edge just in case we may need it in the future. Greg did a great and also made my wife very happy, which is not so easy to do.
MIKE C.
Awesome group of guys. Very satisfied with the work and communication along the way. Couldn’t be happier
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Communication, quality of craftsmanship
Recognized Excellence
Recognized Excellence - Greg, Paul
Bernadine R.
Paul, the owner, was knowledgeable and pleasant to deal with.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - The clean up was great.
Recognized Excellence
Recognized Excellence - Paul was great.
DAWN J.
Bob W.
Dan P.
Aaron O.
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