GCSPRO South did an amazing job overall.
They were very professional. They did the work ahead of schedule. Mike did a great job. We are very pleased with the way they conducted the entire project.
There were a few bumps in the road in the beginning, however Mike took things in to his own hands and got everything re-organized for a really unexpected finish that is just beautiful!! The damage mitigation crew was super fast and polite. I am recovering/suffering from a spinal fusion and they really took a situation that was completely out of my control and turned it in to a very manageable task:)
They were excellent and professional.
The staff was very professional and attentive.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of GCPRO South as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys