The process to get started took 11 months. I placed the order for my sunroom April 14 2021....the order was not submitted until June sometime because they said the manager was out for training...Ok now because of shipping problems. My sunroom was not started until March 2022. It is now May 15 2022 sunroom still not complete. They have received full payment for the sunroom but the project is not finished because of manufacturing issue. They had almost a full year to get correct. Very disappointing
They were a nice company to deal with. They took care of any isssues we had. We were happy in the end.
They have poor service.
The salesperson was very personable and easy to get in touch. I didn't like getting the materials and having them sit in my yard for about a week and a half.
Excellent product. We are enjoying our Sunroom. It has become the favorite room in our house.
I thought Antonio was very careful, hardworking, and di a really good job.
I am so happy with my new conservatory. It is a beautiful structure and people who have visited told me it looks like a piece of art. I highly recommend four seasons company!
Its not completed yet so this survey is premature.
It was difficult to set up an appointment to do the installation. They could only do it on Sundays, when I decided to cancel is when they got me a different day.
They were very unresponsive and not helpful. I felt like I was disrespected by the lady named Janet.
The subcontractor made a complete mess of the sun room that I am still waiting for them to fix. They cut a wire that caused the electrical outlets in half of my house not to work. I have spent an additional $850 to hire an electrician to repair. The floor was not put down right; the cuts were bad. They did not take the trash, costing me an additional $700 to hire someone to dispose of the debris. The project manager came in the beginning, but was not onsite throughout the project.
Four Seasons Sunrooms & Windows was very responsible and kept me up to date.
The installers were professional, courteous, worked quickly, and very clean. I have not one complaint. They were wonderful!
They don't keep their word. They don't show up on time. There's no communication.
They came and we did the first project, we did kitchen to put the work, they made a great design. We were really happy. In the second project we put cathedral above the living room.
The sun room is amazing, and a god send a controlling the temperature in the room.
They are unprofessional and unresponsive.
I received very poor customer service.
I have recommended several friends already.
They are the most unprofessional company I've ever hired. I am extremely disappointed in the services I've received.
The room came out beautifully and it’s a wonderful addition to our home.
The work was good but scheduling was impossibly terrible.
Communication could be better in a Covid-19 society.
Extremely happy with salesman and Instaler. Was a pleasure working with both .
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Four Seasons Sunrooms & Windows as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys