Never received paid receipt for Pella windows nor warrantee

Once all the work is done, the end result is awesome! Our place is way more cooler and quieter! Super happy with that.

See comment below.

Everyone from the sales team to the installation team were exceptionally knowledgeable in all phases of the process from start to finish.

COMMUNICATION, I was kept “in the loop” ALWAYS!
Quality product goes without saying, but the install crew was WAY beyond Quality! I’ve been in construction all my life, taught apprenticeships, and was a licensed & insured contractor, I’ve seen allot of sub par contractors and workers in my life, Florida is in general horrible, this was an exception to the rule, Every step of the process was Excellent!

I love my new windows from FHIA no more noise in my house and the windows are excellent in would recommend them to all my friends and family.

I don’t know if this is always how things are done. The window installation was started in May. We had to keep calling to try to get the job completed. To date 7/26 we are still waiting for them to be completed. It’s just little things like clear communication that would have made us feel better about this experience.

The whole experience was first rate from beginning to the end. I was happy with every part of the process.

Quality of materials and installation.

We were pleased with quality of the product, ease of communication with the salesman and project manager and the competence of the installers.

The installers were professional. The install was quick and easy for us. Everything was done well and neat. Couldn't ask for a better crew.

Everyone was so professional from the sales rep to the installers

Excellent product. Extremely happy with quality of their products and service. I've already recommended them to a friends who also are purchasing these FHIA high impact windows.

We have already recommended FHIA to a couple of our neighbors!

The only problem with a 100% non english speaking workforce is the customer has no way to communicate with the workmen. Our guys were outstanding but we would have liked to be able to talk to them, ask questions etc.

Steve Mammon was very helpful while initiating the install process. The install team was excellent; two brothers who really cared about the quality of their work. The salesman did a great job selling the product.

Very informative and did what they said they'd do for the price quoted and timeframe given.

Good quality product

Fantastic service great installers very clean and neat product is excellent lifetime warranty. What else can I say?

reasonable & efficient

The sliders are nice and heavy.

They came in and replaced all windows and sliding door in 1 day..fast and efficient

They were on time and did the job professionally. No trash was left behind.

Super easy to deal with!

Project was completed to our expectations.