The FHIA crew was very thorough, professional, and friendly. They exhibited a high work ethic.
Because they work messy. I had glass in my glass up to this day
Few suggestions. Scheduling. Salesman. Smudges. Communication. All need improvement
Explained everything about the type of window I needed and actually had samples and demonstrations of the choices. Work was prompt, neat and well done. I was kept informed about everything. Staff was friendly and professional. And I especially was impressed with how they made sure to remind me about the extent of the warranty even after I chose them to do the work. They wanted me to be reassured even after the work was completed.
Prompt and friendly service.
Professional, courteous, thorough.
My kitchen window is too heavy for me to lift. Your company should have known about outside mullions needed in my neighborhood.
Cleanliness of work areas, prompt arrival times, quality installation.
Sales person was great. Workers did what they were suppose to. The first day was 2 workers whom spoke very little English. However they worked hard just didn’t really clean up well.
Quick clean and polite
Install was quick and clean
this company works with you to make sure you are completely satisfied with everything.
The team did an amazing job. They made sure we followed the appropriate guidelines that are mandatory for our development.
Everything! Very professional and worked their butt off. Never even took a break
I would definitely recommend this company & their employees! The men on my job were unbelievable. They work very hard in very hot weather. And they worked as a cohesive team.
Not everyone can afford these prices, but they have a good warranty. The company is not likely to go out of business.
I loved the professionalism of their work and how quick they got everything done.
All staff were very helpful
Everything was perfect
The salesman, William Bernardi, was knowledgeable and helpful explaining the information regarding the impact windows.
I had an outstanding experience with FHIA for the installation of impact windows and doors. I chose them after reading many positive reviews and feeling reassured by their partnership with Costco—and they truly delivered.
The entire process was seamless. FHIA took care of everything, from permits and forms to handling all my HOA’s specific regulations—without a single hiccup. Every person I dealt with, from the sales rep to the installers and final follow-up staff, was professional, polite, and efficient.
Even the county inspector remarked on what a great company I had chosen!
I couldn’t be more pleased with the results and the service. I give FHIA my highest recommendation and sincere thanks for a job exceptionally well done.
Very good quality windows and doors.
I would recommend this company to anyone needing their windows replaced. The entire process from beginning to end was smooth throughout. I've had other home improvement projects through the years. This was the only one that went off without a glitch or complaint. Can't believe it myself but it's true!!!!
Customer service exceeds any I have had in years! Installation team is courteous, polite and respectful of your hoke and belongings. Sales explains and demonstrates prior to even purchasing and follow up. The team responsible for clearing HOA and getting the permit waste no time in getting that done and communication is excellent!! Finish the job to your satisfaction. Impressed and very pleased. Would highly recommend FHIA to anyone.
Service