I don't feel like we were given all of the information that we needed when spoke with the salesperon. Our reasoning for having the roof replaced was that our insurance company indicated that the roof was bowed and wavy. After Feldco Factory Direct replaced the roof, it is still bowed. It's no longer wavy, but it is still bowed. When we brought it to their attention, I had spoken to someone in their office, and he advised me that teh only things they did was replace shingles. My understanding was that they were replacing the roof, and when the job was complete, it'd be a flush roof. I'm still in discussion with them about that, and that is something I am not happy about.

Very happy with Feldco, and I would definitely recommend them.

Installation went well, installers arrived on time, job completed in same day as promised. Crew cleaned up after completion. Very professional and we are very satisfied with our new roof,

I was very pleased with the professionalism of the staff, and I was very pleased with the quality of the work.

Very Friendly and they really care

Pictures were not provided of the completed work. As a result, I've been notified by my insurance company that my insurance is pending cancellation. I've reached out to Feldco and the sales representative several times and the issue has yet to be resolved.

It is VERY expensive and out of the price range of most everyone I know.

I had 9 roofing nails, I found in the driveway and 3 other longer nails. Communication between Feldco and myself was terrible. Personnel was very friendly.

I use the Feldco name when people ask me about my roof or windows

They were great.

I was very pleased with the quality roof and expertise of the entire construction crew.

The job was done quickly by an experienced crew, who were friendly and hard workers.

Overall just a quality job

Feldco Factory Direct, LLC did a good job.

I have used Feldco in the past. Very good w communication & appropriate timeline, cost. Outcome/product was excellent.

I liked how the moment i put in a request, i had someone call me right away. Then the process was very easy how the sales rep came to my home and explained the process and products. I liked the 50yr warranty and they were competitive with the pricing with my other estimates.

They do not listen to you. What they want to do, they do. They also did not clean up good. I had to clean up most of the nails and all that stuff.

Jack, our Salesperson, was very informative and helpful throughout the whole process. He was there to answer all our questions and concerns. He does a great job! Tim, the Operations Manager in Milwaukee, was very helpful making sure we knew the install process step by step. Tim's crews from Milwaukee are just Awesome!!! Oscar and his roofing crew were friendly and made you feel secure with the roofing job they were doing for you. Nicco and his siding (aka gutters) crew were friendly. I wish there was a unlimited star button as 5 stars is not enough!

I love my new roof. The new color and assiduous installation make my house look 20 years younger!

The job was done profitably and beautifully

Happy with nice crew and quick responses after with problems

Great people to work with everybody’s nice and the work is amazing

Dan Hawk was a great salesman - very happy with the process from sale to finish.

I really appreciate Great Service, and that's what I Received from Feldco. So thank you Feldco for a wonderful job!

We have a leaking drain spout that has not been replaced??

The service from beginning to end was pleasant and the team was extremely professional

The local team here is highly abrasive. They were great up front, and the salesperson was good. As the job started and ended, I felt like I turned more from a customer into a bank. I paid $20,000.00 to start the job. The day the job was over, I started receiving calls multiple times a day that I needed to pay the balance immediately. I stayed in contact with my salesman that I originally applied for and got approved for the partnership at Wells Fargo financing. The rate was higher than I would have liked. I did that to get the job started. I was working my lending institution and I continued to get calls that cultivated into threats. It was emails and voicemails that they were going to turn me into a collection agency. I am a general manager for a global corporation, and they treated me like I was a fourth class citizen. I couldn't recommend them to anyone, and I will share this with anyone that wants to hear my opinion.

Yes, I would recommend Feldco Factory Direct

They did the job fairly fast and the cleanup was like they were never there.

I enjoyed their professionalism. I've used them several times. They did my roof, gutters, and windows. They have always been very professional and prompt. They are also very quick at getting the job done. They leave your living space the way they found it. They do a great job.

The customer service representative from Feldco Factory Direct, LLC who initiated all of this was great, very direct, straightforward, and honest. He was very dedicated to his work. The technicians who came out were very professional, worked well, showed me the corrections and coverups needed, cleaned up everything, and made sure I was satisfied with the product before they left. That was definitely a plus for me.

Seemed like nice product but very expensive

Yes I will a friend .

Our experience with all of the Feldco Associates has been a very pleasant one! They made themselves readily available to provide information and answer our questions throughout the entire process of our new roof being installed.

expensive; poor customer service

Professional, low-pressure sales presentation, followed up by prompt, efficient and thorough workmanship.

The only problem i had was the we’re supposed to show up between 7 and 8 and they didn’t show up until 2:30. Once they got here they worked until dark snd then finished up the next day

Feldco Factory Direct left a lot of things unresolved.

They did not listen to my advice when they started the roofing right before a snowstorm. They did not do the roofing work very well, and it is still not lying down flat. I asked for a supervisor to come out earlier in the summer to check things out, but they never did.

If you need a roof, go with Feldco Factory Direct. I love my roof and the system in it. They have nice prices and a warranty. They helped me when I really needed it, and I appreciate it.

Working with Feldco was seamless from the moment of reaching out to them for a quote. Our salesperson and other staff were prompt and courteous. Installation was exactly as explained to us. Of all the quotes, I am glad that I chose Feldco.

It was a ****show from the beginning. We had a 4 hour visit which we confirmed colors and products and incorrect items were ordered. Had to take multiple days off work and the contractors still screwed up.

We would not recommend as communication was very poor not to mention you only get the good deal if you sign that day, leaving you with mo way to check prices or other companies

Never. Worst experience from start to finish. Communication terrible. No faith in company and instalation due to lack of meeting any standards that advertised.

Would recommend overall product but poor communication. And almost a week after project finished still have a trailer of old siding sitting here!

The salesperson was very nice. I enjoyed him talking and his knowledge of the product. They notified me that they were coming. They were efficient and did a great job. I can't get on the roof and see if everything is right, but it appears to be good.

Everything went well

I’ve used Feldco years ago for different project. The results are consistent! Very professional, knowledgeable, attentive staff from first contact to end of project.
Really went above and beyond to ensure I was informed, updated on progress of work.

Had a great experience with Feldco. My sales rep was awesome - knowledgeable, patient, and super helpful. the install was great... super efficient and they left my alleys cleaner than when they arrived!

Not a chance