Overall just a quality job
Feldco Factory Direct, LLC did a good job.
I have used Feldco in the past. Very good w communication & appropriate timeline, cost. Outcome/product was excellent.
I liked how the moment i put in a request, i had someone call me right away. Then the process was very easy how the sales rep came to my home and explained the process and products. I liked the 50yr warranty and they were competitive with the pricing with my other estimates.
They do not listen to you. What they want to do, they do. They also did not clean up good. I had to clean up most of the nails and all that stuff.
Jack, our Salesperson, was very informative and helpful throughout the whole process. He was there to answer all our questions and concerns. He does a great job! Tim, the Operations Manager in Milwaukee, was very helpful making sure we knew the install process step by step. Tim's crews from Milwaukee are just Awesome!!! Oscar and his roofing crew were friendly and made you feel secure with the roofing job they were doing for you. Nicco and his siding (aka gutters) crew were friendly. I wish there was a unlimited star button as 5 stars is not enough!
I love my new roof. The new color and assiduous installation make my house look 20 years younger!
The job was done profitably and beautifully
Happy with nice crew and quick responses after with problems
Great people to work with everybody’s nice and the work is amazing
Dan Hawk was a great salesman - very happy with the process from sale to finish.
I really appreciate Great Service, and that's what I Received from Feldco. So thank you Feldco for a wonderful job!
We have a leaking drain spout that has not been replaced??
The service from beginning to end was pleasant and the team was extremely professional
The local team here is highly abrasive. They were great up front, and the salesperson was good. As the job started and ended, I felt like I turned more from a customer into a bank. I paid $20,000.00 to start the job. The day the job was over, I started receiving calls multiple times a day that I needed to pay the balance immediately. I stayed in contact with my salesman that I originally applied for and got approved for the partnership at Wells Fargo financing. The rate was higher than I would have liked. I did that to get the job started. I was working my lending institution and I continued to get calls that cultivated into threats. It was emails and voicemails that they were going to turn me into a collection agency. I am a general manager for a global corporation, and they treated me like I was a fourth class citizen. I couldn't recommend them to anyone, and I will share this with anyone that wants to hear my opinion.
Yes, I would recommend Feldco Factory Direct
They did the job fairly fast and the cleanup was like they were never there.
I enjoyed their professionalism. I've used them several times. They did my roof, gutters, and windows. They have always been very professional and prompt. They are also very quick at getting the job done. They leave your living space the way they found it. They do a great job.
The customer service representative from Feldco Factory Direct, LLC who initiated all of this was great, very direct, straightforward, and honest. He was very dedicated to his work. The technicians who came out were very professional, worked well, showed me the corrections and coverups needed, cleaned up everything, and made sure I was satisfied with the product before they left. That was definitely a plus for me.
Seemed like nice product but very expensive
Yes I will a friend .
Our experience with all of the Feldco Associates has been a very pleasant one! They made themselves readily available to provide information and answer our questions throughout the entire process of our new roof being installed.
expensive; poor customer service
Professional, low-pressure sales presentation, followed up by prompt, efficient and thorough workmanship.
The only problem i had was the we’re supposed to show up between 7 and 8 and they didn’t show up until 2:30. Once they got here they worked until dark snd then finished up the next day