They were very professional and did quality work.
Falcon Exteriors was Top Notch from start to finish. My entire house and detached garage was finished within 3 weeks which included all new James Hardy siding, painting all trim and new gutters. I wouldn't go with anyone else and highly recommend them.
Falcon did a great job. Daniel Holl was a superstar. He was very responsive, had a great follow up, and I couldn't have asked for better.
They do a great job. They are very thorough, very professional, and very down to earth.
Recognized Excellence - I would like to recognize Brett, Brad, and the secretary or office aid, all did a very good job, was very thorough.
This is a top-drawer roofing company who knows what its doing. Everything went smoothy regarding the proposed scheduling and completion of the project, the quality of materials and workmanship were superior, the cost of the project was very competitive, and communications with the staff was very good. The roof of our house has an exceptionally steep slope and many angles, so this was not an easy project. Falcons Exteriors completed the entire roofing project within 3 days which was remarkable considering the complexity of the roof's structure. A true sign of the quality of the project is the feedback we have received from our neighbors. They have been impressed to the point that it has motivated some of them to update their roofs. One neighbor told us that our roof really looks great, it "pops". I would highly recommend Falcon Exteriors for a roofing project.
Excellent service and reliable performance.
The fact that he couldn't help me with my roof leak, and they are a roofing company.
They did a very professional job.
I would recommend this company to my friends.
They were knowledgeable and professional in every respect.
Overall I was most disappointed with the lack of communication and incorrect contract fee. I assume getting a new roof in general is not a joyful experience for anyone but we had several pit falls along the way. He priced the new roof incorrectly which made them the lowest bidder. After we had signed the contract and days before they were to start, I was notified that they could not complete the work for the amount promised. I was offered some discounts but the total still put them above the other roofers proposed cost. We understand that mistakes happen and they did offer a valid explanation, but it had an impact on our views of this company. We had to reach out to him several times before hearing back. It was hard to schedule meetings and calls ahead of time with his schedule. We also had to call him in order to even know of start date. After the job was complete, we had some questions regarding the work. Instead of explaining to us what was done, we were met with defensive responses. This was disappointing to us since we felt that we had been very flexible and forgiving during this process.
We were very pleased with everyone. The salesman was great.
Excellent experience, highly recommend Brad and his team at Falcon Exteriors.
They were on time, they finished the work and the work is a high quality for a good price.
I was impressed with Brad's communication and responsiveness to my needs for an inspection and taking care of the issues we had with our roof. He got to us timely and his pricing was very fair. I highly recommend giving him a call if you need a roof repair or new roof.
I already have recommend them.
Great job on a small project to improve my gutter system. Work was done on time and within budget.
They were fantastic. The workmanship was top notch.
I have had construction experience before but Falcon Exteriors was amazing!
I would recommend them to anybody, at any time, and at any place. They did a good job.
Brad and his team delivered high quality roofing and windows for our home, on time and on budget. No surprises!
Nothing but good things to say. Falcon Exteriors replaced a big section of roof over my kitchen at a good price, in a timely fashion with no problems for me. Thanks.
This is the second time I've used falcon exteriors. They are trustworthy, professional and provide quality workmanship
Highly recommend this company for anyone needing home exterior needs. They were knowledgeable, polite, reasonably priced, did a fabulous job, and finished in half a day. The quote was 100% accurate. Pleasant experience. Thank you.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Falcon Exteriors, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys