I am pleased with the service as far as the repairs, but the cleanup was not done.
They were very proficient and punctual.
We definitely will and have recommended Falcon Exteriors
The contract says the shingles will not match exactly. I understand that as the sun has faded the shingles I have, what I don’t understand is putting a completely different color shingle on my roof as a patch. You would think if you are in the roofing business you could tell what color of shingle you need to order to at least have it somewhat match. Instead I have a brown roof with a grey patch.
Falcon Exteriors, Inc.'s representative was nice at first, then he was not. I tried to get a hold of the owner multiple times, and he was very disrespectful. The major issue was the response time. It took a long time to get things done.
They did a nice job. I was pleased with their work.
They were on time and did an excellent job. They did a better job than I expected.
I called Falcon about a project to replace siding on my home built 18 years earlier. Brett was assigned to my project, I found him very knowledgeable and professional. Brett kept me in the loop on everything that would take place. Pricing was fair and work was completed in the promised time. I will definitely recommend Falcon Exterior, and use them for any future projects that I may have.
Would definitely recommend to anyone needing a new roof or any other facets of home repair!!
Daniel was very good to work with. He answers his phone &/or returns calls. He keeps you updated on what is going on & makes valid, worthwhile recommendations that can be trusted. He is not there to sell you anything but to help you with your problem. He does this with respect & knowledge. He found a pencil hole leak in my roof within minutes. He knows his stuff. Gosh, I would like all people I work with to be so helpful & trustworthy!
good customre service
They did a good job
Daniell Holl and the crew did a professional job on my chimney. Cannot tell that it was ever repaired
They did a fantastic job on our house!
The guys were not only professional and did a great job, including cleanup, but they were friendly and easy to work with.
We've recommended them to several people. Working with Daniel Holl was a pleasure. He was there to make sure things were done right and he did really well.
This was during Covid, so I understand the response time had a lot to do with what was going on locally and nationwide.
Excellent service and good quality work. There were a few issues with the product we had selected, but Falcon handled all of the issues, and 'made it right' without any work on our part.
Did the work as promised for price quoted
It took time to get scheduled. The service was great.
The sales rep Brett was awesome. He was very accommodating with sample colors. He kept me updated through out the process.
Did a great job with a siding and roof install. Work was performed timely and very pleased with the results.
They were very professional and did quality work.
Falcon Exteriors was Top Notch from start to finish. My entire house and detached garage was finished within 3 weeks which included all new James Hardy siding, painting all trim and new gutters. I wouldn't go with anyone else and highly recommend them.
Falcon did a great job. Daniel Holl was a superstar. He was very responsive, had a great follow up, and I couldn't have asked for better.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Falcon Exteriors, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys