Precautions for health and safety:
- Employees are being asked to stay home if sick, practice frequent hand washing, cover coughs and sneezes, and avoid others who are sick.
- Employees are cleaning frequently touched surfaces.
- Some employees are working from home.
- We are limiting visitors to our building
- We are using phone and video chat meetings
- Gatherings at the office are not to exceed 10 people
Esteban was very nice and understanding without being pushy. The guys showed up when they were supposed to, were very polite, and cleaned up (mostly) when they were done.
I am 100% satisfied with their job. They are very quick. They are very reliable and do a very neat job. The company and the manager is very knowledgeable about what it takes to do the connections necessary to do the job and save money. The field workers are very respectable.
EZ Roof & Construction was very professional. They explained everything to me.
The agent was professional and nice including Alex, they tried to solve the problem. Unfortunately, I have not had good results with contractors. I just wanted them to solve the problem.
I was very happy and pleased with them.
Esteban was the director, He was really good. He's been responding to me, and so far the roof has been great with no leakages.
They were very nice and understanding regarding the translation process.
We appreciated the quality of work and professionalism as well as the friendliness of the representative doing the work.
Everything was pretty good. They actually did a great job. However, they were supposed to come back and paint part of my house because they did not put the metal pieces back. They offered the option of coming back to paint, but have yet to do so.
Everything was fine. I have no complaints.
They provided great service and a fast response. I would highly recommend them.
They were efficient and well priced. They did a wonderful job.
The job was done in a timely manner.
I received really high-quality service, and they finished the job the same day. Mario Sanchez was a really nice person, and they did an excellent job. I've recommended them to two friends and they did a job for them. It was a good price compared to other companies.
They are fairly priced and got the job done quickly with no complications.
They do clean work.
THEY WERE EASY TO WORK WITH
They did an outstanding job!
It was seamless, quick and would recommend them. There was no problem with the work they did or the cost. Everyone who came around was professional.
Esteban was a very good sales person.
They did a very good job. They cleaned up good and did an excellent job.
They did everything to please us.
I give EZ Roof the highest recommendation. I’ve had roofs put on 3 houses over the years and EZ Roof was by far the best company to deal with. They provided excellent service. Alex Suarez provided excellent communication with me and with the insurance company. Alex kept his word on everything he told me. Based on this I would totally trust and hire EZ Roof to do work for me again.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of EZ Roof & Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys