We've simply had a fantastic experience across the board with Erdmann Exterior Designs. From initially working with Kyle and Becca in understanding our needs and providing us options to the quality and professionalism of the installation crew (both windows and siding). A special shout out to John Rocha the Project Manager who overcommunicated during all phases to make sure we knew exactly what was going on. Top marks to Erdmann.
For future related work I will turn first to Erdmann Exterior Designs for their quality designs, quality materials, and the work ethic of their teams!
Fully satisfied with my house siding replacement project. Highly recommended.
They were excellent organization to work with. I the quality was excellent and the team was responsive. I was very pleased with the outcome. I will use them in the future.
Quality: Workmanship/Materials/Crew - Bruce and Josh did a fantastic job all the way around. The siding crew craftsmanship and work product was also very good.
So very pleased with the final exterior of my home! Every step of the way, the project manager communicated with me to keep me well-informed on the progress of the job. For those days, when I was at work and didn't see John, the use of the online portal where pictures of my home were uploaded was greatly appreciated and informative!
Recognized Excellence - John Rocha was great at assuring me the job would be done right and well! Throughout the entire process, he communicated well with me on the phone, in person, and through the portal. He takes great pride in seeing to it that his customers are satisfied and informed along the way. He also visits the job to see the work being done by the crew. I felt calm and comfortable that the job would be done right!
Great work and done in a timely manner. They do not re-install heat tape in the gutters after replacing the downspouts but this was not an issue as it was easy for me to reinstall myself in one afternoon.
From start to finish our project was handled with care by all we worked with at Erdmann. From the design to the actual work, we felt everything was in good hands. Thank you to the entire company for a job well done!
Their workers are great but their management needs to be instructed to be timely with responding.
The crew from Erdmann did an outstanding job on our home with the Hardie Board. Kyle, our salesman was easy to work with and very knowledgeable of the products and what would look the best for our home, he was correct. We went a white vinyl siding home to a pearl gray Hardie board home and we are very satisfied, we have had many compliments in a short period of time, and will recommend Erdmann Exterior Designs to anyone who asks.
They have very good & professional crews that come to your home.
Outstanding quality of workmanship and attention to detail. The results of this project exceeded our expectations. We would highly recommend Erdmann for exterior remodeling projects.
Recognized Excellence - We would like to commend and recognize everyone on the project for the overall quality of workmanship and attention to detail: John R., project manager Joe and partner on the siding teamSteve - entry door installationJoe and partner on window installationTroy - garage door installationJohn - painter
Areas Of Satisfaction - We were really satisfied with the very meticulous job the installation crew did.
From the initial consult to the final walkthrough, our experience with Erdmann Exteriors has been fantastic. I love the design and the quality execution. Neighbors and complete strangers alike stop me to compliment the beautiful work that Kyle, Kevin, John, and their teams did on our home. I had been dreaming of these improvements for 6 years and they made them a reality.
My experience with Erdmann Exterior Designs Ltd. was great from beginning to end. Dustin met at our house to go over all of our options. We went back and forth with him a few times, to come up with the best design we could. The work was preformed in a professional and timely manner and we are extremely satisfied with the end result.
Erdmann Exterior was very professional throughout the entire project. They were respectful of my home and our family. They also came up with great ideas for the house that I had not thought of .
Erdmann Exteriors replaced the siding, windows, soffit, and fascia on my 30 year old house and redesigned the exterior of the front of my house. The entire experience from start to finish was extremely positive. The salesperson, Dustin, worked with me over a period of three months to create the redesign. The window installers and the siding installers did an absolutely beautiful job!
I am pleased with my new siding by Erdman Exterior Design. Ryan from sales was great to work with and very professional and patient with me as I decided on the scope and color. The crew was hard working and completed my house in 4 days. Each day the site was cleaned up. The PM coordinated the effort in a timely manner, but I feel could improve his communication to the customer regarding scheduling, and level setting expectations. Overall great job and would recommend.
Wonderful experience from beginning to completion. Every representative from Erdmann was easy to work with and responded quickly to all request. Quality of work was superior!
They were courteous, on time, and kept me completely informed of how the project was progressing the whole way through. Very great people to deal with!
Recognized Excellence - The Project Manager was awesome and very professional. It seemed he took the project personally and made sure every detail was handled and communicated with us about everything.
Areas Of Satisfaction - I was most satisfied with the resulting product.
Friendly crew. Excellent workmanship completed on schedule. I would highly recommend without reservations!
I was very pleased with my experience with Erdmann Exterior Designs. I truly feel the team understood our needs, worked with us on options (including designs/current trends,) and completed the work prior to the estimated end date. As part of our process, we received estimates from four companies. Erdmann was not the cheapest, but because of their ability to understand our needs and provide solutions during the bidding, we chose them...there was also no nickel and diming. The team that performed the work was very courteous - often checking in with us to see how things were going and answered any questions we had. I would absolutely recommend Erdmann and look forward to working with them on future progjects.
I felt the communication amongst the sales team, project manager, and even the follow up was the most valuable thing. They had a very good presentation. I knew exactly what I was going to get so that made me feel very comfortable.
They exceeded our expectations, we couldn't be happier!
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Erdmann Exterior Designs Ltd. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys