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The workers were polite, attentive, and informative. I was introduced to all three workmen by the foreman. I walked around and through the house. I was told exactly what would be done. They finished at the expected time. Someone came back to reposition the screen that was too high up to reach.
Elor is a company that stands by their customers and makes sure that the customer is totally satisfied and happy with the final project! There are not many companies that do that anymore! I would completely trust this company and its professional employees with the home improvement services they offer. We specifically had our windows replaced and the final outcome was great!
Yes, we are completely satisfied with all aspects of Elor's planning and execution of our exterior painting project.
I have no hesitation at all to recommend Elor to clients, friends and family.
The workers were very, very professional. They did their job in a timely manner and did it pretty fast. They did a good job.
I would hesitate to expose my friends and neighbors to the high-pressure sales closing tactics employed by Elor. And I paid a premium price for average work.
Their pricing was competitive and fair. The windows were exactly what we wanted.
All of the ELOR employees I dealt with were terrific to help me on the details of my windows order and installation.
They did a wonderful job with the communication and the clean-up.
The work done was great. José and crew were always patient, courteous and professional. Everything looked amazing when the job was done
The work itself was good. Communication with the company and their internal communication about requests, questions, and/or scheduling were remarkably BAD. I had to make requests repeatedly and was assured they’d be handled only to have the same problems crop up again and again. Their scheduling department had to make multiple repeated calls to me and were unable to answer simple questions, or they gave me the wrong information and later backpedaled.
Elor Sales people showed up twice during the project, unannounced, both times claiming they “had an appointment” with the homeowner (nope!) and tried to upsell additional services. Ugh!!!
The work was done very quickly. All of my questions were answered during the process, and they cleaned up the area very well.
If someone asks me I will gladly tell them. ELOR told me they’d put a sign up while they were working but never did, I was asked to do an ad in the beginning, which no one mentioned again after Clarence, the salesman! Perhaps after I called the first day to report one of the crew for urinating on my husband’s shed, they knew I wouldn’t be too keen!? After I gave them full access to a bathroom, they never did that again (at least that I know of)!
Do your price comparison prior to having salespeople out. In order to get fair price, decision needs to be done that day.
After having to deal with a leaky roof for months Elor's team was exactly what I needed to keep from losing my mind. The removal of the old roof, removal and reinstallation of the solar panels, and installation of the new roof was efficient, quick, and tidy. Each day they would conduct a cleanup so as not to leave trash and other things around, on the final inspection they even removed some debris that a previous contractor had left over a patio connected to the roof. I was even surprised when the project finished earlier than expected. There was no argument or issue when during the final inspection I noted something that could be corrected on the final walkthrough, he just corrected it how I asked. I can not recommend Elor more.
The quality of the product is exceptional and the installation was done professionally and efficiently.
I love my windows, they're a great quality product.
I thought all the workers did a supar job. I am really happy with the outcome.
I liked that Elor Energy Inc gave me daily updates regarding the window installation.
The workers were on time, professional, and finished the project very quickly. Our home looks so beautiful.
From beginning to end, from day one to day two and a half, they cleaned up after themselves, did exactly what they said they would do, and completed the project as promised.
The guys did a great job and left things clean.
Excellent work, very professional all the way around.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Elor Energy Inc as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys