The sales person who came out to measure and go over products pushed "you have to take this deal today and today only" Why cant I decide 2 days from now or 2 weeks. She was very pleasant and friendly and I'm sure she was doing what she was told but I did not like the experience. Also I was told that Elor does not damage any stucco but still remove the old frame, which made Elor better than the other companies out there that just pop the windows inside the old frames. I was told your windows are precisely measured to fit each window. This was not true the old frame remained and the installer said this is how we do our installs. I was also told that you never sub out the installs, the installers did not show anything on their truck that referenced Elor Energy.
They did a great job and I would recommend them to anyone.
I had not heard of Elor Energy until a few months ago. Needless to say, I was skeptical when I was told how the products worked and what and how it would make my home look. My home was built in 1987 and nothing had really been done to the outside structure until Elor Energy. Everyone that see my home say how much they like it. i cannot believe how great it looks. it looks as pretty as it did when first purchased. One of the best decisions I ever made.
Everyone was very professional and helpful. And friendly too.
It is pricey; hope is worth it, time will tell.
I am very pleased with the quality of their product and their work, as well as with the professionalism of their staff.
Super high pressure sales tactics up front, but did a good job in the end.
So easy to work with. Communication was good. Quality of service and product was excellent.
They were very professional. They followed up with me and kept in touch the entire time.
Took several requests to get someone to contact me about a quote. They missed an appointment with me and did *not* notify me. Several attempts were made, but the front door still does not close tightly.
Jesus and his team of installers were very personable and responsive to my questions. Made sure to paint around new doors.
All of the installers were knowledgeable, very friendly, and very eager to do the best job possible.
They have great customer service, and excellent installers.
positive experience, extremely satisfied with product quality and work performance
I am very impressed with the professionalism of the installers and with my interaction with all the people from Elor Energy. They have been very professional.
They were very professional. They were prompt and timely, and provided a lot of assistance; very helpful.
The entire team at Elor has always excelled at customer service and quality products. Elor will continue to be my first choice for any energy efficient improvements I make to my home.
Elore is a great company to work with. I highly recommend.
The salesman oversold the work job, so the workers were not up to the standards that the salesman talked about.
Efficient crew finished the job in three days. very good clean up during the job. Respectful crew.
They did do a good job.
Very professional and friendly people top to bottom. Everyone I came into contact with from the salesperson to the finance and bookkeeping people and finally the installation crew was extremely nice and courteous. Very pleased with ELOR.
Great people good communication
They did a beautiful job on the house, and it looks brand new. The neighbors compliment how great the house looks.
Respectful, kind, extremely qualified workers, timely, thoughtful!!!
It was a great experience. With the paint job and the garage door installation.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Elor Energy Inc as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys