EGM Construction was very professional, courteous, and prompt. They did an excellent job and have excellent communication.
Recognized Excellence - I would like to recognize Edgar, as well as his fantastic team, and specifically Pedro, who did the work on our last job.
Additional Comments / Overall Experience - I would totally call EGM Construction back. I would recommend them to family and friends. For future projects that my wife and I are considering, we will definitely call EGM Construction first.
Our experience has been so good I have already given their business card to a couple of friends
Recognized Excellence - EGM Construction has been extremely professional and helpful. They are extremely knowledgeable and all the team members have a very high skill set. They are truly professionals. Our experience with our bathroom remodel was amazing and we are very grateful. Edgar has been the best project manager over all our past remodeling experiences, I can say for the first time it was actually a great experience, They were are very courteous and professional. I look forward to using EGM Construction for our next remodeling project. Sincerely Marti L
Additional Comments / Overall Experience - We were very pleased with Edgar and his team. We had a great experience from the beginning design phase to completion of the project. The communication was awesome. The team arrived on time and were great to work with. I would highly recommend EGM Construction.
Additional Comments / Overall Experience - We were very pleased with Edgar and his team. We had a great experience from the beginning design phase to completion of the project. The communication was awesome. The team arrived on time and were great to work with. I would highly recommend EGM Construction.
I am pleased with the planning, communication skills, progress, accommodations , courtesy and commitment of the project manager and the entire team of EGM Construction.
Sales Knowledge & Accessibility - The project manager was present in my home monitoring each phase of my construction and the contract specifications. The office manager informed me of all details, dates, times and names of workers who would be performing tasks.
Value - I feel that my money was spent adequately for the quality of my completed project.
Always on time, texted the night before who would show up, what time and what they would accomplish that day
Additional Comments / Overall Experience - I had a random pattern in the tile. I laid the tile out on the garage floor I wanted them installed and they followed that design. They are installers, not designers, Had I not done that, I don’t know if I wouldn’t have liked the outcome, so words of wisdom, lay things out yourself. ( if your tile is all one color, obviously this won’t matter. ).
Yes, I highly recommend EGM. They are very proffesional and friendly.
Project Manager Knowledge & Accessibility - I thank Edgar for making this project easy to understand. He is always available to explain. Multiple times i sent message after hours or weekends and he still answered. He explained the project the way I can understand- someone with not kuch knowledge about construction. Everything was laid out. No hidden fees or agenda.
Additional Comments / Overall Experience - Thank you to all the workers Raul and the pther two guys who helped with our bathroom. Great job! My mom also felt at ease having you in her room. Thank you for being trusthworthy, professionals and hardworking. Wish you all the best
Yes! I already have done so several times.
Recognized Excellence - All workers and office staff were excellent, friendly/kind, and efficient.
Additional Comments / Overall Experience - Overall my experience with EGM was excellent. I would highly recommend EGM Construction for any kitchen or bathroom remodeling needs.
Value - It was a lot of money. The work is beautiful. What we got was just what we wanted.
Recognized Excellence - I would like to recognize our salesman, Edgar. He was wonderful and really sold us on getting the job done. He was informative and seemed like he knew what he was doing. We felt like we were getting a good deal. He really did a good job, and he was the one who kept us informed most of the time. He was exceptional.
Areas For Improvement - EGM Construction did not fall short of my expectations. They got it done faster than what we expected. They gave us dates when certain things would be done, and everything was done well within those ranges. The shower is beautiful.
My project was redoing two showers taken out the old, fiberglass showers and tubs replacing with porcelain tile
Egm had a very competitive bid. I interviewed four different companies for this project
From start to finish, everything was very smooth. Very positive experience .
The project manager is great at explaining things. The customer service people always communicate every day with scheduling. The guys that did all the work were great Excellent workmanship, excellent quality job.
Edgar was my project manager, and he was fantastic to work with.
Sales Knowledge & Accessibility - Edgar seems very experienced ,very knowledgeable and I could get a hold of him anytime I needed to , although I rarely had to as his team all did their job on time on schedule with no hiccups
Problem Resolution - One minor issue came up and one of the tile setters noticed it. The tile company that I purchased the tile from sent the wrong color, grout, and before the tile setter installed the grout he came and got me and asked me if that was the right color and it wasn’t .he could’ve very easily just put the grout in, but he sharp enough, and experiencing enough to know that it didn’t match up.
Value - Since I received four bids, I’m convinced I got great value for my money. Egm had a very competitive bid while at the same time seemed to be the most knowledgeable and the most caring of all of the companies that I met with.
Top quality job.. done on time.. great communication.. absolutely no problems.. can’t think of one negative thing to say
Recognized Excellence - They all were great , extra credit goes to the communicators in the office
Additional Comments / Overall Experience - Not one negative issue They all put in extra effort to make the experience great, start to finish
Highly likely.
Recognized Excellence - Pablo and Raul were friendly, respectful and polite, and did excellent quality work. They were knowledgeable in all aspects of the job, so there was no waiting for a plumber or electrician etc. to show up-they knew it all. They cleaned up every day and removed all trash as they worked.
Additional Comments / Overall Experience - Working with contractors can sometimes be challenging, however EGM Construction made the whole process easy, efficient and pleasurable.
Project Manager Knowledge & Accessibility - Edgar, was a pleasure to work with. Very knowledgeable, helpful and easy to get a hold of. Came over to answer questions in person and talk through what the plan was and answer the questions we had, before and after our install
Problem Resolution - Edgar, was very good at getting back to me when I had an issue with some of the work. We talked about it and came up with a solution that we were very happy with.
They were on time and did what was promised. They enforced the floor and it's strong. The timing was really nice. Overall, I would rate them 7 stars.
Additional Comments / Overall Experience - They were honest from the beginning. I had two other quotes. One was very high. They said they could match EGM, but I told them no. The other one never came down on the price. EGM was very honest, fair, and took care of the customer. They didn't inflate the price. I will reach out for a kitchen remodel.
We would highly recommend EGM. We are very happy with the work
Recognized Excellence - Edgar, Diana and Pablo
Additional Comments / Overall Experience - Very good job from sales presentation to job delivery. Amazing customer assistance.