If they pick up their nails.
They did a quality job and done on time. It was better than I thought.
We spoke with several companies to get estimates for replacing the wood siding with Hardiplank and new gutters. They were the lowest quote we received but sat on the estimates for a while. We spoke with others who used DuraCraft for siding and seemed pleased with the job so we booked our job. The job started on time and the crew did a full walk through with me to explain what they were doing and to see if I had any questions. The were good about letting me know when they found rotted windows or any other damage and gave me the choice to fix it . After each crew finished, they did a walkthrough with me to make sure everything was satisfactory. They finished in a timely manner and both the siding and paint job look fantastic! They went above and beyond. They offered to pressure wash the front of our house as well. During the siding process a window was broken and they made no fuss about ordering and installing a new piece of glass. I would highly recommend DuraCraft.
DuraCraft Siding & Window Company resided and painted my home. They are a reliable, reputable Company to do business with. As with any business deals just make sure that the written contract has everything that you want done or have discussed on your project is included in the written contract.
I am pleased with all aspects of the job.
I found DuraCraft to be very professional in all aspects of their service. The salesman was very responsive and available when I needed to speak to him. He listened to our issues and reacted to every concern in the contract signing.They assigned a super team to install the hardie board and shingles. The team of installers were here every day and on time. If they came to an issue that required a decision to be made, they came to us for our input, they made recommendations that were helpful and in the end, they did what we wanted done. The DuraCraft team completed the job in the estimated time frame. After the work was completed and paid for, there were several very minor touch ups that were needed. Duracraft came out immediately and made the needed changes. We were completely satisfied with everyone at DuraCraft, the salesman, the installing team, the office staff and management. Going through a project of this magnitude is no easy task, but DuraCraft made it as pleasant as humanly possible. Their workmanship and work ethics were outstanding. I would recommend Duracraft to anyone for Hardie siding and Hardie shingle installation.
The team at DuraCraft were great. They ensured that everything was done to my satisfaction, money well spent.
They were great to work with, and exceeded our expectations. They had a exceptional crew that worked diligently, was courteous, and met our every need.
I already have recommended the company to a friend.
I was very satisfied with them, they went above, and beyond.
The DuroaCraft Company went beyond expectations in professionalism, quality, punctuality, and courtesy from beginning to end of the job and beyond. I would recommend then to anyone.
I was known as a perfectionist with over 25 yrs. of experience in carpentry and painting having my own contracting business, but I was schooled by some true artist. The siding and paint are beyond anything I ever imagined. Some of the comments my friends have made after seeing my house were "It looks fake", It looks as if it was molded as one piece", and "Did they use the same paint used in pick-up beds". These comments were made by three seasoned contractors with a total of over 80 yrs. experience between them. I still am a perfectionist, but I am so glad I hired the artist of Dura Craft to replace the siding and paint my house.
Their painters, Antonio and Jason, were excellent. They were the best painters I ever had. They were really good!
I was very pleased with the value I received. In terms of other people's estimates on cost they were well under everyone else's and the quality of what they provided was superior to anything I have seen on the market.
DuraCraft was in the neighborhood working on my neighbors house, I decided to stop and take a look, the craftmanship was there, thats when I decided to call duracraft and get a quote to replace the siding on my house.The price was resonable, so I let them go ahead and do the job and glad I did, it really changed the apperance of the house. Now It has that curb appeal. Thanks Guy's Sincerly Mitchell Hirth
DuraCraft provided a quality professional product and experience. We couldn't be happier with the work they did. Our home is beautiful and makes us smile every time we come and go.
DuraCraft presented me with a good plan for my exterior remodeling project. The plan was fairly priced, performed on time and was done in a way that exceeded my expectations.
From quote to completion of our re-siding project, Duracraft of Georgia was a class act. They have a very good record of recommendations. Their sales approach was straightforward. Their quoted price was reasonable. Crews were on-site when they were supposed to be and kept us informed about any work schedule changes (e.g. rain delays). Crews were well equipped, skilled, and courteous. Their office staff was well organised and kept on top of the project. There no attempts to upsell questionable additional work, but they were responsive and reasonably priced out changes we requested during the project. We are well pleased with Duracraft of GA and would recommend them to others.
Recognized Excellence - Angela was very helpful on the phone. We enjoyed working with Steve Mott. He was exceptional and very helpful.
Recognized Excellence - I would like to recognize Angela, Tommy Taylor, T.C. Boothe, and Waltior for their exceptional services. Angela is wonderful at keeping the client up to date on anything related to their project. She did all of the scheduling and coordinating. She is a great contact between the client and the company. Tommy is the field supervisor and he does a great job every time. Tommy is great with the follow up and ensuring the customer is 100% satisfied with the work performed T.C. stepped in for John Powell and he is doing a great job as well. The man who installed my doors did an excellent job. The man who replaced my gutters also did an excellent job. Waltior was the crew leader for the siding and he did a great job not only doing the work but being a good leader for his men.
Additional Comments - DuraCraft is a good contracting company that provides quality work. They are reliable and very customer satisfaction oriented. I was very pleased with the entire experience working with DuraCraft and all of the people involved. Siding and gutters are their strengths but they will correct anything you are not completely satisfied with.
Areas Of Satisfaction - I was most satisfied with the craftsmanship of the crew.
I was very satisfied with the workmanship, the craftsmanship and the professionalism. I would definitely use DuraCraft again for future projects and I would definitely recommend them to anybody.
Areas For Improvement - DuraCraft exceeded my expectations. They knocked it out so fast, and they were so professional about it and so clean. I was so surprised. I had very low expectations because of my previous experience with a contractor.
Areas Of Satisfaction - Everything was surprisingly smooth. I was very impressed with how smoothly it went. When you have something that big going on, you're thinking about how everything could go wrong, but the guys took care of it. When I got home from work it was all done and it looked great.
I was most satisfied with Duracraft of Georgia in the following areas: the work was meticulously done, they were very careful, and everything lived up to my expectations. I am very satisfied with final product.
I was pleased with the job DuraCraft did for us, their timeliness, and how quickly they were to respond to issues and problems that came up.
Areas Of Satisfaction - I was most satisfied with their communication.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of DuraCraft Siding & Window Co as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys