We are so happy with our new kitchen AND bathroom! The team at DreamMaker was amazing to work with and I look forward to working with them in the future!
I needed to remodel my home. I realized the importance of making my new bathroom accessible as I get older. I love the large shower and solid bench. The shower heads are easily adaptable to different heights. I love it!
By far DreamMaker is the best Co to remodel your home
This was the best decision we ever made, choosing this company. cant wait to do more with them.
Delivered on time and on schedule even as we had the onset of Covid. Kept place clean too! Mom is now able to age in place which was her strong wish. Thank you!
I was really happy and appreciative of the way they communicated with me during the process.
Attention to the smallest detail made all the difference. Everything was coming together beautifully as the remodel neared the final stages with a gorgeous, white walk-in shower and navy cabinets, yet something didn’t feel quite right. DreamMaker Project Supervisor Tommy Moody was observant and made the decision to paint the black frames of our original windows to white to match our other style choices. This small decision immediately brought a unified, up-to-date look to all of the other design decisions. This level of care and professional service was shown throughout our entire experience with DreamMaker Bath & Kitchen.
Areas Of Satisfaction - We were most satisfied with DreamMaker’s consistent level of quality workmanship and attention to detail. Their extensive work checklist made the entire process run smoothly. They were mindful of keeping the workspace clean and protected floors and living areas on the way to the workspace. They were quick to respond to any questions and concerns.
Recognized Excellence - Stevie Shaw, Sales & Design, for her unwavering patience and persistent smile. Tommy Moody, Project Supervisor, going above and beyond in making the decision to paint the window frames, attention to detail, professional and friendly.Tommy Moody, Miguel Castro, and Harold “Hal” Workman, Lead Carpenters, who all get a big thumbs up for their excellent skills and attention to detail.
We are so happy and excited that our kitchen was finally done. It turned out exactly how we envisioned it and was made even more special by all the advise at the Dreammakers but especially Victor who was our one person construction company. He went out of his way to not only make sure we got a very quality job but more importantly, he went above and beyond. He used his experience to give us advice to improve on our original thoughts.
Recognized Excellence - Victor was by far our most invaluable person. He took some shoddy shelves that we had bought separately as a cost saving measure and thought we were not going to be able to use them but he took them home and converted them to works of art that are proudly on our walls now. His attention to detail and top quality workmanship made the difference for us.
We were very pleased with DreamMaker Bath & Kitchen.The contractor that came out was very thorugh and every little detail that I wanted to know, he was willing to share with me. I thought that he took his time, but one thing that was important for him was to do a very good job and that I really liked!
Areas Of Satisfaction - I was most satisfied with the time that it took them to do it. They were very careful, but they worked very quickly.
Recognized Excellence - I would like to recognize Victor Atherton for his exceptional service. I was very pleased with his work. He was a very friendly person and very through in the work that he did.
DreamMaker remodeled our kitchen. Starting with the demolition of the kitchen, 8 weeks to the finished product. Enjoyed the people who came to work. Enjoyed the process of planning. Love the finished product.
Areas Of Satisfaction - I'm a people person, everyone who came to work was friendly and ready to answer questions about their part of the process in my kitchen. The skills they brought were amazing. My kitchen is quite amazing.
Sources Of Information - Well, God directed us to DreamMaker. He did a great job. I wasn't looking for a contractor. I had gone to Cherry Berry quilt shop, but the shop was closed, so I dropped into DreamMaker.
Recognized Excellence - Stevie is fabulous! Victor is amazing! I don't remember all the names, everyone we worked with was top notch.
Recognized Excellence - All the staff is well versed and answered questions throughly during the entire project.
Working with the staff at DreamMaker Bath & Kitchen was a wonderful experience. Hal and Tommy were very courteous and professional project foreman and project manager, respectively. All of the workers were courteous and conscientious in cleaning the work site daily. Stevie worked hard to insure the materials were ordered and arrived in a timely manner and she answered any questions or concerns in a prompt, informed and courteous manner. Sharlene was an amazing designer and was very helpful in coordinating ideas and materials to achieve our desired finished project. Everett and Patty maintain an honest and forthright business with superb staff members and sub-contractors. DreamMaker Bath & Kitchen was a great choice for remodeling our bathrooms!
Recognized Excellence - Tommy, Hal, Stevie, Sharlene and Miguel. All are courteous, conscientious, friendly and professional.They helped to make this project a very pleasant experience!
Areas For Improvement - DreamMaker did very good work on my new bathroom instalation and new floors (and sub-floor). I am very pleased with their quality work.
Areas Of Satisfaction - Every thing about them was great. they were very proffesional and their work was outstanding.
Inspiration - DreamMaker explained every thing in great detail about all aspects of their work when they put in a new bathroom and flooring. I would definately hire them again for future projects.
Additional Comments - I am very happy with the work DreaMaker did on my property. Once again, thank you, Everett, Patti, and Stevie.
Areas Of Satisfaction - 1.Quality of the workmanship2. Great Company and staff3. Personal Shopper to help make decisions
Current Referrals - No, but wouldn’t hesitate to recommend DreamMakers of Bakersfield
Recognized Excellence - The entire staff was fantastic and so helpful!! Especially Everett & Patty, Charlene and Victor.
Additional Comments - Thanks for a fabulous remodel!!
Areas Of Satisfaction - Help in designing the project and providing counselors to help select materials and colors. Their help in coordinating the overall design of the kitchen, downstairs bath and entry bar area was excellent .
Recognized Excellence - All the people on the project were excellent. Everett, Stevie, Charlene, Tommy, and Hal were excellent. Miguel was amazing in the wide variety of work he did.
Additional Comments - I was very pleased with the results of remodel.
Areas Of Satisfaction - I feel like the workmanship and warranties are of excellent quality. I believe that if I were to have any issues in the future that they would respond appropriately. I also felt comfortable with the subcontractors working in my home, which had been an initial concern for me.
Recognized Excellence - Tommy worked very hard at keeping me informed and satisfied, even when I whined. He put in a lot of extra effort to finish one part of the project by a hard deadline I needed. Stevie is a breath of fresh air. Not only is she good at her job, but she truly wants satisfied customers and goes the extra mile for them!
Areas Of Satisfaction - All of their employees and/or subcontractors were courteous and professional.When a product defect was discovered, they quickly took charge to resolve the issue in a timely manner.The final outcome is beautiful and meets the needs we were hoping to accomplish by the remodel.
Recognized Excellence - I (Dave) was at home during all of the remodeling, and the member of the remodeling crew who was here more than anyone else was Hal Workman (I believe that is his last name - anyway, he lived up to it!). We got to know each other fairly well. Hal is personable, a hard worker, and went above and beyond what we or his bosses expected. Hal hung a light fixture we bought from Amazon.com that replaced our old one and did some other work to add special touches to complete the aesthetics of our master bath remodel.
Additional Comments - My kitchen is beautiful!
Areas Of Satisfaction - We were on a pretty tight budget and don't have much experience with renovations. The team worked with us to stay in budget and guided us on where to splurge and where to save to get the best results. Our project ran a little long due to a really complicated shower geometry and the glass doors being fractions of an inch off coming from the manufacturer. They could have likely made them work with a little extra caulking, but they insisted on having the doors remade to the proper specifications. We really appreciated the integrity of doing the job properly. All the workmanship is top notch and we are thrilled with our new master bath.
Recognized Excellence - We really enjoyed working with Everett and the entire team. Stevie was extremely responsive, and Joe who did the stonework did incredible work and really communicated well with us on preferences and scheduling.
Areas For Improvement - They didn't fall short of anything . They did everything they said they would do but were still waiting on a few things that had to be reordered. Everything they promised, they did.
Areas Of Satisfaction - I was most satisfied with their staff. Everyone was very friendly and stayed in communication with us. They understood our situation and did everything they could to make the process go fast.
Additional Comments - DreamWorks was a great company to work with and I'm glad our paths crossed because they made the process a lot easier for us.
Areas Of Satisfaction - I was most satisfied with the workmanship, adherence to goals and promises, and the materials.
Inspiration - I was inspired by the sales team at DreamMaker to do this remodeling project. Mostly by Patty Grey.
Recognized Excellence - I would like to recognize Miguel and Patty for their exceptional service. Patty is the boss's wife.
Recognized Excellence - Jeuen, the designer, and the person (sorry I forgot his name) that was in charge of my project. He was at my house just about every day and if not, he would let me know the progression of the project.
Areas Of Satisfaction - I enjoyed the courtesy and friendliness of the workers, and I was very impressed with the quality of their work. They answered all of my questions and kept me informed as to their work schedule. They all displayed an admirable work ethic.
Recognized Excellence - Harold, the lead guy in charge of the workers, seemed very organized and accessible by phone or text. He must be proud of the workers he oversees and hires.
Areas Of Satisfaction - The installer, Harold (Hal) was very good about updating me about timeline for completing the job.
Recognized Excellence - Everest was my first contact. I felt he understood the need to make my bathroom safe. Harold, who installed the shower was friendly, and did a wonderful job
Areas Of Satisfaction - Final project results are wonderful!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of DreamMaker of Bakersfield as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys