In spite of a major undertaking, tub to shower conversion, there was minimal disruption to our every day routines. It took slightly less than two days to finish the project. The materials are excellent, the staff were professional with a high-level of expertise. Everyone was courteous and listened to and addressed our concerns. They even fixed the door to our other shower which had not properly worked for the last five years. We would not hesitate to use DreamMaker for any kitchen or bath projects that we may have. We had other quotes that were far less expensive, but we felt more comfortable choosing DreamMaker and they didn’t disappoint.
Great experience from the moment we met Brad until the project was finished. Brad and Lori were able to guide us through the process - from designing our space to choosing our finishing touches - all the while making us feel we were their top priority.
the whole process was very easy. crew doing the work was very professional.
Gleen and Lori were great!
I loved working with the DreamMaker team! Brad and Lori were professional, responsive, and full of great ideas to help us remodel our very outdated bathrooms into beautiful, modern spaces.
They were really terrific to work with. The job came out fabulous.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of DreamMaker Bath & Kitchen- Wilmington as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys