They are an excellent company to work with.
Additional Comments - I wish we had more bathrooms for them to do. They are absolutely the best company to work with. They are a family business, and they are honest and reliable.
I can't say enough good things about DreamMaker Bath & Kitchen of East Georgia. They did a great job!
Recognized Excellence - David, Eric, and the entire team were great to work with.
Lead Source - I heard about DreamMaker Bath & Kitchen of East Georgia online.
Additional Comments - I couldn't be more pleased with the results. They were great to work with!
Very professional group with Christian standards: not uneasy about leaving them unattended in my home.
We frequently recommend to others!
Additional Comments - This is the third time I have used Eric Anderson and his team. They make remodeling easy! They always finish work on time and keep the lines of communication open. They keep an organized and clean work space the entire time they are completing the project.
They did an excellent job. Excellent communication. Job well done. Very professional.
Recognized Excellence - Sheldon was excellent. Very professional. He had everything he needed when he arrived for the job. He didn't have to leave multiple times. He worked constantly from the time he arrived until he was done for the day. He finished the job ahead of schedule as well. Excellent!!!
I already have & will continue to recommend them!!
Original Design - We LOVE our design!!
Easier Than Expected - They were always so helpful in answering my questions.
Recognized Excellence - They were all great, but Eric is who I dealt with most & is fantastic.
Future Needs - We loved DreamMaker's so much - they redesigned & remodeled our master bath AND our kitchen. If we decide to do any work upstairs, I will be calling them again gladly.
Additional Comments - I can't say enough great things about DreamMakers! Everyone working there is awesome. From the design process, ordering materials, communication & the actual physical work involved - it was flawless - both times!!! (master bath & kitchen)
Recognized Excellence - David and Eric were fantastic from the initial consultation and design process all the way thru the actual project and I want to thank Sheldon for the professional work he did and completing the job in such a timely manner
Additional Comments - Wonderful to work with and no stress
I most definitely would recommend Dream Maker Bath & Kitchen to a friend. I was very pleased with all aspects of the remodel.
My husband & I have already recommended DreamMaker of East Georgia to several locals. I especially love to brag on how quickly our bathroom renovation was completed. This company stands by their promise to finish a job in a specified timeframe once they begin.
Professional & Organized - Every employee we dealt with was professional, organized, & easy to communicate with.
Budget - Yes!!! No "surprise" extra expenses.
Communication - They always answered any questions or concerns I had within a short span of time, usually within just a few hours.
Selections Process - We didn't have to shop anywhere else which was such a time saver for me.
Original Design - Our renovated bathroom is not only beautiful, every piece and part work efficiently again! We are now using this "spare" bathroom more frequently because it just functions so well now.
Dust & Dirt Control - We were pleased and amazed at how clean they kept the job site.
Site Security - Prior to starting the job, they even ask about security preferences regarding any pets in the home.
Construction Quality - Great attention to detail. Beautiful, beautiful, beautiful work! And they seem to truly enjoy what they do!
Schedule - We appreciate that they were upfront about the wait time prior to starting our project.
Problem Resolution - We had just 1 "snag" during the pre-construction period that was related to supply issues (not DreamMaker's fault). When they realized the faucet we had originally chosen was unavailable, it was still months before they were to start on our bathroom renovation. Yet they alerted me to the issue immediately, and together, we worked to find an alternative faucet we were happy with. I love that they order & receive the products needed for a particular job prior to starting that job.
Value - Yes, I believe the quality products & workmanship are worth every cent we paid for them.
Post-job Clean Up - They were fastidious in cleaning up every day, not just after they finished the project completely.
Easier Than Expected - They tell you it will be a good experience, and sure enough, it was! I would definitely use them again for any future remodeling project.
Already have to several people. One is talking to them now!
Original Design - Love it
Dust & Dirt Control - Very much so. They told me they would but I really didn’t believe it.
Site Security - Yes. That was a concern of ours. No issues.
Schedule - Exceeded my expectations
Recognized Excellence - Andrew and Eric were super! David was patient with us when we were trying to decide on materials.
I am extremely likely to recommend them. In fact, I have done so already several times---even before they began work on the job.
Professional & Organized - Extremely professional and organized! All personnel were courteous to the highest measure and followed through on every detail
Budget - Yes, they stayed within the budget completely.
Communication - Simply unparalleled communication with us. From the very first contact, we were informed of their tentative work schedule in regard to jobs already scheduled ahead of our potential job. After our initial planning and signing of the contract, Mr. Anderson touched base with us to let us know how the schedule for beginning our job was progressing. We never felt like we'd been forgotten. Finally, throughout the project, both the lead carpenter and Mr. Anderson, the project manager, kept us informed of all aspects of progress and next steps.
Selections Process - The selections process was extremely easy and took such a burden off us to have the assistance and expertise of DreamMaker.
Original Design - The design, in many areas, exceeded my needs. My kitchen now has storage, lighting, and features I didn't know existed or imagined.
Dust & Dirt Control - Every day after work was completed, the work area was vacuumed. In addition, anytime the carpenter or his assist entered a part of the house that was not in a work zone, they either took off their shoes or put on shoe covers.
Site Security - Yes, their work materials were stored for weeks in a trailer that was very secured and neat. No materials or debris was left unattended after work hours.
Construction Quality - Totally satisfied. Every opportunity is offered to ensure that I was pleased with the quality of the work.
Schedule - Absolutely amazing adherence to the agreed upon schedule.
Problem Resolution - Definitely! We had very few issues all together, but Mr. Anderson went above and beyond to make sure I was completely happy with any needed resolutions.
Value - Yes, I do agree that for the quality of work, materials, and the overall peace of mind to have this level of professionalism involved in a kitchen remodel, the value was very fair.
Post-job Clean Up - Post-job clean up was outstanding. When they cleaned up on the last day, a terrible thunderstorm was brewing, and still they remained until all was clean and tidy. You could not tell there had been there after they packed up on the last day.
Easier Than Expected - It was in fact much easier than I expected. First, I had heard over the years about how difficult kitchen renovations could be. I was really afraid it would be such a hassle to have no working sink, stove, refrigerator, etc. I was also worried that my anxious dog would be stressed out by the noise and commotion. Well, DreamMaker made all of these concerns disappear!. First, in the quickest fashion possible, they temporarily re-installed the old sink and countertops, while the new countertops were being made, and I had a functional kitchen for most of the process. Only for a couple of days did we have to make other arrangements for cooking, etc. As compensation, DreamMaker provided us with a gift card to several local restaurants so that we could enjoy a meal out if we needed to. What a nice gesture! It was appreciated, but with their attention to seeing that we had as little time as possible without a functioning kitchen, we barely had any difficulty adjusting. As for understanding how to work with homeowners who have pets, DreamMaker was always careful and mindful of not being extraordinarily loud and disruptive. They would let me know if they needed to have the door open for work for an extended period so that I could be sure and secure my dog and cats.
Recognized Excellence - Practically everyone did an outstanding job. Our lead carpenter, Sheldon, was simply amazing. His assistant, B.J., was very personable and worked well with Sheldon. Mr. David Anderson was very responsive and helpful in the early stages of design, and Mr. Eric Anderson was equally responsive and helpful. I felt that at all times I was informed of every aspect of the job, and I felt that my job was important to them.
Additional Comments - We are so happy to have followed through with our long time plans to renovate our kitchen. We have been nothing but pleased to have called DreamMaker and plan to do some future remodeling of our bathrooms.
I was satisfied from the consultation to the finished product.
Recognized Excellence - I would like to recognize Andrew, the carpenter, who did a fantastic job.
This is our second remodel experience with Dream Makers and same as the first the Dream Makers team of East Ga went above and beyond our expectation. The team did an excellent job and we love our newly remolded bathroom. We would highly recommend Dream Makers of East Ga to anyone who would like to enjoy the best experience with a remodeling project from the top notch profession construction team you need to call Dream Makers Bath & Kitchen of East Georgia.
Professional & Organized - Eric and his construction team have always been nothing but the up most professional construction team that we have used. This is the reason why we choose them for our second remodel job. The team was always organized, neat and cleaned up daily when done for the day.
Communication - Communication was spot on and very clear about what the next step would be for each phase of the remodel.
Selections Process - They take the time to make sure to understand the clients wants and look for ways to provide what the client is looking for. DM has a beautiful design center with the technology to help the client envision the finished project.
Original Design - Above and beyond 100% love our new design
Dust & Dirt Control - The team always made sure they left everything nice neat and very clean at the end of the day.
Construction Quality - DM of East Ga has the BEST! #1 Team when it comes to workmanship and quality. This team is magical and there is not any challenge they can not work around to resolve and ensure the satisfaction of the client. They go above and beyond sometimes of what the design calls for just to make sure the client is happy.
Schedule - Everything was always on schedule and finished the project on time.
Problem Resolution - Yes the construction team is amazing at resolving challenges that arise during the remodel project.
Value - I feel the most valuable part about the well deserved money spent on a construction project is in the professionalized service that the client receives. I feel with the Dream Makers Team this was one of the most important parts of the investment for my project. It was well worth every penny spent X 2. This is my second project contracted with Dream Maker of East Ga and I am so pleased.
Post-job Clean Up - Yes always and everyday they would make sure everything was cleaned up.
Recognized Excellence - Of Course the whole Team: Eric Anderson, Sheldon Freed, and Andrew ? they are the best in this business.
Additional Comments - This was our second project with the Dream Makers of East Ga and I will just say the name says it all. They really do make dreams come true.
We would highly, highly recommend Bath and Kitchen. There is no one in this area that could match the prices, workmanship and talent this company has to offer
Recognized Excellence - I would like to recognize David, Eric and Sheldon, the one who did work, for their exceptional service. They were all amazing.
Additional Comments - They were very professional. They just did an outstanding job.
DreamMaker Bath & Kitchen went above and beyond our expectations. From the moment we contacted them they were very courteous and professional. They made it easy for us to decide what we wanted and even offered suggestions for items we did not consider. Their 3D version of our floor plan gave us an exact picture of what the finished product would be for us. They were always on time for appointments and the meetings were well organized and we always felt like we were being heard. Once the project was started they contacted us to let us know they were on the way and they always left our home clean and secure. By the end of the project Sheldon and Eric were like members of our family. They even brought us a gift at the close of our renovation to thank us for allowing them to serve us. Just another way of this company showing humility in their everyday life. We were truly blessed to do business with them.
It was the best renovation experience I've ever had.
Recognized Excellence - Andrew, Eric, David, and Shelton all did an amazing job.
Additional Comments - It was an amazing and easy experience. We were treated with respect and kindness. They were very fair and did what they said. They finished in 8 days instead of 3 weeks.
Recognized Excellence - The entire staff was a prime example of premier customer service. They say what they do and do what they say. Best experience I could have ever wanted for my bathroom remodel.
Additional Comments - I would highly recommend this team, very professional and personable!
Very professional and thorough.
Recognized Excellence - Andrew Carpenter...he is a craftsman and Eric Anderson who made it happen
The team was very professional, courteous and conscientious. The kitchen and bath turned out beautiful! The team made sure everything was cleaned up each day to ensure our comfort even under construction.
Professional & Organized - The team made sure all details were met and went above and beyond to make sure everything looks perfect.
Budget - Worked with the team to ensure we met our expectations but still were within a price we could afford.
Communication - Eric made sure that we were kept informed of progress. Andrew let us know what time he would arrive each day and what was accomplished.
Selections Process - Suggestions were offered and often were just what I was looking for. If I wanted something different or had a vision of what I wanted they researched until we found the details I was looking for
Original Design - My kitchen turned out so much better than I even envisioned. The bathroom is beautiful as well.
Dust & Dirt Control - Barriers were put up during the work day and everything was vacuumed at the end of each day
Construction Quality - Beautiful work. Very conscientious team paying close attention to detail
Recognized Excellence - Eric and David Anderson made the selection process and suggestions very easy. Andrew and Sheldon were very professional and did a great job on our remodeling.
Excellent service from beginning to end.
Schedule - Yes, and when they could not meet the schedule, they called and communicated that in advance. They would always notify me if they were going to be late, or needed to come another day.
Post-job Clean Up - Everything was always left clean.
Recognized Excellence - I would like to recognize Sheldon. He was wonderful.
The best experience, couldn't have asked for anything better! Highly recommend!
Professional & Organized - Very professional and organized for sure!
Communication - Communication every step of the way!
Selections Process - Selection process was very easy!
Original Design - Love everything!
Dust & Dirt Control - Unbelievable at how clean they kept everything!
Site Security - Everything was secured when I arrived home each day.
Construction Quality - High quality and workmanship!
Schedule - Schedule was amazing - they started on time and finished ahead of schedule!
Problem Resolution - Had a few minor fixes and they were handled immediately!
Value - I do believe you get what you pay for!
Post-job Clean Up - The best clean up job I have ever seen - I thought they had brought in a professional cleaning crew!
Easier Than Expected - It was not easier than we expected because we have already used the Anderson’s before on a previous project and they were excellent to work with then as they were during this project. We will not use anyone else for our home projects except the Anderson and Dream Maker.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of DreamMaker Bath & Kitchen of East Georgia as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys