DreamMaker Bath & Kitchen is a trusted company that can handle any project you have in mind. Whether you want to remodel your bathroom or kitchenin your home, they have the expertise and experience to make it happen. They offer high-quality materials, professional design, and excellent customer service. You can count on them to deliver on time and on budget. That's why I recommend DreamMaker Bath & Kitchen for your next project.
Budget - We did not exceed the budget that we agreed on with DreamMaker Bath & Kitchen of East Georgia.
Communication - DreamMaker Bath & Kitchen of East Georgia did a great job of keeping me updated on the progress of my project. They answered all my questions promptly and clearly. I strongly agree that they communicated with me effectively.
Recognized Excellence - Andrew Carpenter
Usually, if you are planning to have remodel work done in your home, you really don't look forward to "going through" the process. DreamMaker made the entire process from my initial call to the completion of work stress-free.
Professional & Organized - DreamMaker has a step-by-step process they follow that starts from the time you initially contact them. They determine what work you would like done and then go through the design process and selection of materials with you.
Budget - Once we talked with DreamMaker about exactly what we wanted in our remodel, we were able to agree upon a budget to get everything done that we wanted. They did stay within the budget.
Communication - DreamMaker communicates effectively to ensure that the customer is happy with the design before further planning is made. Once they start coming to your home to perform the work, you are contacted each morning with the expected time of their arrival.
Selections Process - DreamMaker has a nice selection of products, including countertops, lights, shower materials and plumbing fixtures installed in their showroom available for viewing. This makes selection much easier.
Original Design - We are very happy with the remodel of our main bathroom. We designed with "aging in place" in mind, so we will enjoy our bathroom now and in the future.
Dust & Dirt Control - Floor protection was put down daily and vacuuming was done at the completion of each day's work. A fan was used to direct airborne dust out the window.
Site Security - No security issues at all.
Construction Quality - We are happy with the construction quality of our bathroom remodel. The personnel (Bill and BJ) who did the work at our home were skilled and very particular in making sure all their work was performed with a high standard. The plumber who came in for that part of the work was also skilled and efficient.
Schedule - DreamMaker gave us a time range of when they would start our project. They started at the beginning of the expected time range and completed the work as planned.
Problem Resolution - We had one small issue with the cover cap of a horizontal grab bar in the shower coming off. Eric came and installed the cover cap with no issue. He assured us that all we have to do is call if any problem were to arise in the future.
Value - It was expensive to have a bathroom remodel done, but it was definitely worth the money spent. The value of having DreamMaker take care of your remodel is that they take care of all aspects of the job "in-house". They employ skilled and trained personnel, bring all the materials needed to your home and perform all the clean-up.
Post-job Clean up - DreamMaker cleaned up daily! Everything was clean at the completion of the job.
Recognized Excellence - David Anderson was the person I initially spoke with over the phone. He came to our home and went over the process with my husband and me. He guided us through the design process and selections we had to make. Eric Anderson was our Project Manager - his team, Bill and BJ, were at our home daily to complete the design. Each person instilled confidence and did their job well!
Additional Comments - It's a great, very thoughtful, customer-oriented company. They listen and give suggestions.
DreamMaker Bath & Kitchen of East Georgia renovated our bathrooms and we couldn't be happier. The team from design to build were very professional and helpful with advice on design and what would work in our space. The bathrooms are better than we imagined. We would recommend DreamMaker Bath & Kitchen of East Georgia to anyone looking to renovate their home.
Recognized Excellence - The DreamMaker Team is GREAT!!! From design with David and Eric to the build with Bill and BJ we couldn't have asked for a better experience.
spent time in office with David as he explained the options for my project, showed models of work by video and hands on touch in showroom, I ordered samples from Kansas office, compared the work proposal with my DIY plan from a Lowes source and decided to have DreamMaker take charge, very pleased with the entire professional work and experience, communications, and quality of service. Would be a reference for DreamMaker if asked.
Already responded to your previous survey. They were very professional in every way.
Perfect service and craftsmanship.
Recognized Excellence - I would like to recognize all of the gentlemen that I worked with for their exceptional service. They went above and beyond for me to get what I wanted. The installers are wonderful and masters at what they do.
Lead Source - I heard about DreamMaker Bath & Kitchen through a neighbor. I also have a friend who has used them before. I heard about their efficiency and craftsmanship, which is why I chose them. There is also a billboard in our town.
Additional Comments - If I needed to do this again, I would do the project exactly how this one went. I will use DreamMaker Bath & Kitchen again.
I have never worked with nicer or more accommodating company!
Very good experience with DreamMaker. They did what they said they would do. The quality of their work was great. They stayed on schedule. They were in constant communication with me during the project. There were no surprises with their billing. I knew before we started on how the renovation would look and I knew how much the costs would be.
DreamMaker Bath & Kitchen of East Georgia was absolutely phenomenal, and I do mean phenomenal!
Selections Process - DreamMaker Bath & Kitchen of East Georgia definitely made the selections process easy.
Recognized Excellence - The entire team I worked with was fabulous, but Andrew Carpenter is phenomenal! Most of the time, he was a one-man show, and was efficient, professional, and just did an outstanding job; it was perfect!
Lead Source - I heard about DreamMaker Bath & Kitchen of East Georgia online. I went by the website, the gallery that they posted, and the information they posted on their website was far more professional than anyone else within a 50-mile radius of our home.
Additional Comments - I wouldn't use anyone else but DreamMaker for any renovations in my home!
They were very easy to work with. It's great going to one place and picking out things. The quality of work was good. Andrew was very easy to work with. He kept everything clean.
Recognized Excellence - Mr. Bill was the carpenter that installed our shower, the new vanities, mirrors, and countertops. Mr. Bill did a GREAT JOB!! He was extremely professional and a very hard worker. He was extremely polite and very trustworthy. There are not enough kind words I can say about Mr. Bill. We also dealt with Eric Anderson once again he was very professional, polite and he also assisted with the countertops and sink we had installed. The quality of his work was GREAT!!. We also dealt with David Anderson and he assisted us with picking out and designing our new bathroom, vanities and countertops. He also did a GREAT JOB!! Dreammakers is a GREAT COMPANY. They are professional, polite and keep their word. I would highly recommend them to anyone looking for someone to remodel their kitchen or bathroom.
Additional Comments - Great Company and Great Experience!! A+++++ company
I frequently recommend to DreamMaker Bath and Kitchen of East Georgia to friends and neighbors without hesitation. I've contracted with them for my kitchen and then bathroom remodeled projects, and it was one of the best decisions I've made. From the beginning to the very end of the project, I felt completely confident in their skills and their honesty. They go above and beyond to see that you are completely satisfied with each step.
Recognized Excellence - Both Bill and B.J. were extremely committed to providing excellent craftsmanship and being completely considerate of our needs as homeowners (and pet owners) that remained at home throughout the work schedule. They made a simultaneous, 2-bathroom remodel job as painless for us as possible.
Lead Source - Originally, we heard about them from local friends who had used them for their remodel projects. We used them about one year ago for a kitchen remodel, and within the year contacted them again for our bathroom remodel project.
Additional Comments - Everything went smoothly, and I frequently recommend DreamMaker Bath and Kitchen of East Georgia to others.
Schedule - I'd give six stars if I could.
Recognized Excellence - Andrew was phenomenal in both customer service and craftsmanship.
There was a small problem It was take care of
Recognized Excellence - The entire crew was exceptional, and the installer was professional and did excellent work.
Eric Anderson and his team delivered as promised with absolute professionalism! I was extremely pleased with the integrity of the organization and the focus on costumer service. Love the work they did and the seamless process! Would definitely use again!
Dust & Dirt Control - My home was protected throughout the project and cleaned every single day. No dust or dirt anywhere! Amazing!
Post-job Clean Up - Excellent! Ready to live in and use!
Recognized Excellence - Eric Anderson and his team provided top-notch results and service.
Additional Comments - Although renovation can be overwhelming, they make it so much easier! They are a pleasure to work with!
Easier Than Expected - It definitely has been easier than I expected.
Recognized Excellence - The whole team was just outstanding, extraordinary, really! They communicated well, and the quality of craftsmanship was just remarkable! We were just very pleased with the entire project. I would highly recommend everyone on the project.
Additional Comments - We were so pleased with it! I would really highly recommend anyone having any work done in the kitchen or bath. This team was so highly qualified and communicated so well! They were just very, very nice people. The quality of the craftsmanship was just outstanding!
Recognized Excellence - Andy and Eric were exceptional. Andy was the on-site supervisor; Eric made sure the design plan was done right.
Additional Comments - They were highly professional. They knew their craft, and were perfectionists. That included daily clean-up. You don't find that work anymore. It resounded more than anything else. They cared for their craft, and were extraordinary in that regard.
They are an excellent company to work with.
Additional Comments - I wish we had more bathrooms for them to do. They are absolutely the best company to work with. They are a family business, and they are honest and reliable.
I can't say enough good things about DreamMaker Bath & Kitchen of East Georgia. They did a great job!
Recognized Excellence - David, Eric, and the entire team were great to work with.
Lead Source - I heard about DreamMaker Bath & Kitchen of East Georgia online.
Additional Comments - I couldn't be more pleased with the results. They were great to work with!
Very professional group with Christian standards: not uneasy about leaving them unattended in my home.
We frequently recommend to others!
Additional Comments - This is the third time I have used Eric Anderson and his team. They make remodeling easy! They always finish work on time and keep the lines of communication open. They keep an organized and clean work space the entire time they are completing the project.
They did an excellent job. Excellent communication. Job well done. Very professional.
Recognized Excellence - Sheldon was excellent. Very professional. He had everything he needed when he arrived for the job. He didn't have to leave multiple times. He worked constantly from the time he arrived until he was done for the day. He finished the job ahead of schedule as well. Excellent!!!
I already have & will continue to recommend them!!
Original Design - We LOVE our design!!
Easier Than Expected - They were always so helpful in answering my questions.
Recognized Excellence - They were all great, but Eric is who I dealt with most & is fantastic.
Future Needs - We loved DreamMaker's so much - they redesigned & remodeled our master bath AND our kitchen. If we decide to do any work upstairs, I will be calling them again gladly.
Additional Comments - I can't say enough great things about DreamMakers! Everyone working there is awesome. From the design process, ordering materials, communication & the actual physical work involved - it was flawless - both times!!! (master bath & kitchen)
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of DreamMaker Bath & Kitchen of East Georgia as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys