Very professional and thorough.
Recognized Excellence - Andrew Carpenter...he is a craftsman and Eric Anderson who made it happen
The team was very professional, courteous and conscientious. The kitchen and bath turned out beautiful! The team made sure everything was cleaned up each day to ensure our comfort even under construction.
Professional & Organized - The team made sure all details were met and went above and beyond to make sure everything looks perfect.
Budget - Worked with the team to ensure we met our expectations but still were within a price we could afford.
Communication - Eric made sure that we were kept informed of progress. Andrew let us know what time he would arrive each day and what was accomplished.
Selections Process - Suggestions were offered and often were just what I was looking for. If I wanted something different or had a vision of what I wanted they researched until we found the details I was looking for
Original Design - My kitchen turned out so much better than I even envisioned. The bathroom is beautiful as well.
Dust & Dirt Control - Barriers were put up during the work day and everything was vacuumed at the end of each day
Construction Quality - Beautiful work. Very conscientious team paying close attention to detail
Recognized Excellence - Eric and David Anderson made the selection process and suggestions very easy. Andrew and Sheldon were very professional and did a great job on our remodeling.
Excellent service from beginning to end.
Schedule - Yes, and when they could not meet the schedule, they called and communicated that in advance. They would always notify me if they were going to be late, or needed to come another day.
Post-job Clean Up - Everything was always left clean.
Recognized Excellence - I would like to recognize Sheldon. He was wonderful.
The best experience, couldn't have asked for anything better! Highly recommend!
Professional & Organized - Very professional and organized for sure!
Communication - Communication every step of the way!
Selections Process - Selection process was very easy!
Original Design - Love everything!
Dust & Dirt Control - Unbelievable at how clean they kept everything!
Site Security - Everything was secured when I arrived home each day.
Construction Quality - High quality and workmanship!
Schedule - Schedule was amazing - they started on time and finished ahead of schedule!
Problem Resolution - Had a few minor fixes and they were handled immediately!
Value - I do believe you get what you pay for!
Post-job Clean Up - The best clean up job I have ever seen - I thought they had brought in a professional cleaning crew!
Easier Than Expected - It was not easier than we expected because we have already used the Anderson’s before on a previous project and they were excellent to work with then as they were during this project. We will not use anyone else for our home projects except the Anderson and Dream Maker.
They are the best! Working with them is always a pleasant and wonderful experience!
Professional & Organized - They are wonderful!
Budget - Very helpful!
Communication - So easy to talk to! They explain everything very well!
Selections Process - Very helpful and patient!
Original Design - We are thrilled with our renovations!
Recognized Excellence - They are all wonderful! David, Eric, Leesa, and Andrew
Additional Comments - We are grateful to know the Anderson family!
Eric and his team are a pleasure to work with. Their work ethic and high standards give us tremendous confidence in their work.
I have already recommended DreamMaker of East Georgia to friends and relatives. Everyone who has seen our kitchen and bath has been very impressed!
Recognized Excellence - Everyone at DreamMaker of East Georgia has been great to work with . Sheldon did a beautiful job on our bathroom as well as the kitchen and completed the job in less time then expected!
I would highly recommend DreamMaker Bath & Kitchen of East Georgia. They did fabulous work. They have an experienced crew. They are great people and very professional.
Communication - DreamMaker absolutely communicated with me. Communication is the key. They are excellent with their communication skills.
Original Design - DreamMaker met and exceeded my expectations.
Dust & Dirt Control - DreamMaker exceeded my expectations after and during the clean-up. They kept the home livable, neat, nice, and clean during the construction.
Construction Quality - I am very satisfied with the materials.
Schedule - DreamMaker finished the job ahead of schedule. It was excellent.
Easier Than Expected - 100% of my experience was easier than I expected.
Recognized Excellence - Eric Anderson was my designer and project manager. He was excellent with communication. Sheldon Freed and Andrew were my construction people on the job and were excellent.
Additional Comments - It was a great experience working with DreamMaker Bath & Kitchen of East Georgia. It exceeded by all measures my expectations. The crew and everyone even the project manager was excellent. They were polite and courteous. It was a well-done experience and I will always use DreamMaker.
Post-job Clean Up - Wow, they were so fastidious cleaning. I’d love to have that service every day.
Recognized Excellence - Sheldon was our contractor on site. He was on time, knowledgeable and went the extra mile to please us.
Additional Comments - We appreciated Eric baby stepping us through the process. Every possible scenario was discussed before the work began.During our kitchen remodel he had a tick off sheet that made sure every detail was finished.
I really appreciated that they worked with my budget, which wasn't as much as I would have liked to have had. They listened to what I wanted and helped me think through choices that would benefit me the most. The final projects in my bathrooms and kitchen created a whole new, welcoming atmosphere in those rooms.
Professional & Organized - Their multi-step process in the planning went smoothly and never deviated from the plans.
Budget - As stated earlier, they listened to what I wanted and help me brainstorm ways to achieve my goals. They never tried to "sell" me more than what I told them was what I could spend.
Communication - Not only did they contact me at agreed upon dates and times, they were attentive to my calls and questions, addressing them quickly -- always the same day that I called.
Selections Process - Meeting at their office where the selections were made my choices easy.
Original Design - They worked well with my request to keep the original footprint of each room.
Dust & Dirt Control - so nice to have a clean house every day! They carefully cleaned up each day, and during the days they made sure to seal off areas when it was dusty work.
Site Security - They always asked permission and/or explained how they were storing equipment.
Construction Quality - The contractor was meticulous about matching paint colors, which I appreciated.
Schedule - The schedule helped me stay focused on planning, and they actually were able to move my start date up (They gave me a choice.), which was a nice surprise.
Problem Resolution - Everything seemed to go smoothly. When an ordered item for the shower came in defective, they were able to get the new product and stay on schedule.
Value - The workmanship on the project was excellent.
Post-job Clean Up - Yes. You'd never know they had been there!
Easier Than Expected - Their attention to detail and to my requests, without any stress from trying to oversell me on materials, made the process fly by.
Recognized Excellence - David's initial meetings with me to find out what I wanted to do within my budget was an excellent experience.
Additional Comments - Their website is extremely useful with its explanations of their processes for working with clients.
Professional & Organized - Totally! They were great!
Recognized Excellence - Eric, Sheldon and there's was another one we forgot the name they were great! They became like family to us by the end of the project!
Additional Comments - Towards the end of the project, we wanted to add in a few things by the next day they had it! Everyone was professional and eager to please.
We would gladly recommend DreamMaker Bath & Kitchen of East Georgia to friends and family!
Recognized Excellence - We enjoyed working with the entire team! Everyone was very helpful!!!
Additional Comments - The entire team at DreamMaker Bath and Kitchen of East Georgia was very professional, organized, easy to communicate with and overall great to work with. We are very happy with our new kitchen and look forward to working with them on our bathroom project.
We were very impressed with the way "The Anderson's" handled potential customers the first time calling. Very professional in addressing each step they would take, before the process of remodeling would even start. It was easy. We have never dealt with someone who made everything go so smooth and make choices so easy. It was very helpful in the way everything was presented to us. We are very pleased with all the work they have done for us. No complainants, no problems and no regrets. Just Happy, Happy Happy !!!!
Professional & Organized - It is very rare now days to find a company that does work in a professional way as DreamMaker does. Very organized in everything they do. They have a plan and it works.
Budget - Yes, they stayed within the budget. They did advise us when we had gone over the original budget so we could make another choice.
Communication - They care about the customer and the people that work for them. Keeping all on a level key for communication and making sure the customer is pleased and content with the worker and the work they are performing.
Selections Process - This was great. So easy with picking out everything. Everything was so organized. They could pull anything out you wanted to see with no problems, Color Charts, for kitchens, bathrooms, no matter. If you did not have it together, no worries, because they had it together for you.
Original Design - It is so GREAT! ! Do not think it could have turned out any better than this. Love it. Yes it met all our needs.
Dust & Dirt Control - Most definitely, this was handled everyday. We had no problems with any of it. It was taken care of as we were told they would do.
Site Security - Yes, all things were locked up and secured before leaving each day.
Construction Quality - Very pleased with all the materials used in doing our makeover. Now you talk about workmanship, all work was professionally done. It is like leaving their "Signature" by the work that was performed. Whoever sees the workmanship would know who performed the work. " It could only have been done by this DreamMakers Team."
Schedule - Schedule was right on. No Problems.
Problem Resolution - Yes, for any issues that came up or questions of concern on our part or the Team members part, DreamMaker handled the situations immediately.
Value - Yes, seeing the results of our makeover was worth every penny. You pay for what you get.
Post-job Clean Up - Nothing was left laying around inside or outside. Every area worked in was left clean. Very good job done on everything.
Easier Than Expected - They make your experience easy by the way they have everything set up. A plan is in place and following the plan to make it work for everyone is the key.
Publish Comments - I tell it like it is and all I can say is nice things about DreamMaker. It was a pleasure meeting them and their Team members.
Recognized Excellence - Yes, Mr. David Anderson, just his conversation with me, the first time I called, started the ball rolling for our makeover. Very pleasant and helpful to speak too. When you met him, it was as if you had known him forever. His appearance is very professional as he is in greeting you and the office is set up in a professional manor as well. Yes, Mr. Eric Anderson, a mirror image of his Father. Looks and personality the same. His professionalism all the same qualities found as his Father. Mr. Eric contacted us several time and came by while our makeover was being done. He was seeing if we had any questions or problems with anything and happy with the Team member doing the work. Yes, Mr. Andrew Carpenter was the Team member assigned to our makeover. Very, very pleased with his work. The workmanship he did was very precise in every area where cuts were made or had to be made. He has so many skills he was able to do all the work we needed done with no problems. He managed it all and did an outstanding job with it all. We were very pleased with Andrew. He had a good disposition, always smiled and whistled while he worked. Very pleasant to be around.
Additional Comments - I have really found trust in the people who work for DreamMaker. I do not have that trust in others, because of how we have had so many bad experiences in the past.
Every time I walk into my new bathrooms, I get this peaceful relaxed feeling of success. We managed to go through a remodel with little to no disruptions to our life, thanks to DreamMaker Bath and Kitchen. Their process was simple, clean, organized and efficient. I will highly recommend them to anyone needing encouragement as to whether to use their expertise.
Recognized Excellence - I feel that Andrew deserves special recognition. His workmanship is impeccable and his positive personality is infectious, Even when I asked for minor changes on work that he'd just completed, he kept that smile on his face. I appreciated that. He kept us informed on decisions needing to be made during the process and on schedule changes.
Recognized Excellence - I would like to recognize everyone. They were all really good.
We were very pleased with our experience with DreamMaker of East Georgia in our recent kitchen renovation. Eric and his team were easy to work with, accommodating our needs and our schedules. We are extremely satisfied with our new kitchen.
Professional & Organized - The entire project was handled professionally and was well organized.
Communication - Eric and his staff were constantly available to us for questions and concerns. The few changes in schedule or construction were communicated to us well in advance. It was an added courtesy that Sheldon texted me every morning when he was "on the way" so I would know exactly when to expect him.
Selections Process - Eric set up all the appointments for materials selection. In the material selections process, Eric was available to answer my calls. It was nice to be able to send him a picture of the materials I was considering while I was in the store/warehouse, and he was prompt with feedback. It was also nice to be able to view samples of the tile, cabinetry, faucets and hardware in the studio.
Construction Quality - We are very pleased with the workmanship in this project. The carpentry work was meticulously done. Since we didn't do a complete renovation there was a lot of wood, tile, and stain matching to contend with. We are very satisfied with the results.
Schedule - Once we decided to proceed with the project, the DreamMaker team worked us into their schedule. The project was finished within the projected completion date.
Problem Resolution - There were very few problems with our renovation, and most of those were because of our decision to change something mid project. Eric and his team were accommodating and willing to do what was necessary to resolve any issues within the original design scheme and contract, as a well as willing to add in a couple of last minute items.
Easier Than Expected - We had postponed this project for years. I actually dreaded the renovation process. However, the project was completed quickly and cleanly. I was worried about being without a kitchen during the holidays, but I was only without it just a few days. I am so happy with my new kitchen!
Recognized Excellence - Sheldon Freed was the lead contractor for our project. Sheldon's carpentry work was meticulously done and he was easy to work with. He was receptive to our questions and willing to make the minor adjustments and changes that we added as the project proceeded. He made the renovation process not only tolerable but enjoyable.
Additional Comments - For anyone with multiple pets who worries about the safety of their animal friends, it was comforting that Eric and his team asked about my pets' safety. All materials were kept in a closed container during the project. They took extra caution to insure that my pets were safe, including "checking their vehicles" for any cats before they left in the afternoons!
Additional Comments - Our experience with the Dream Maker Company in Swainsboro, Georgia has been nothing short of spectacular. With the wonderful guidance of David and Eric Anderson and the amazing skills of Andrew Carpenter, we have a wonderful state-of-the-art kitchen that improves the value of our home but more importantly, makes our 1940’s kitchen an absolute joy to experience! From start to finish, the team at Dream Maker has been respectful, flexible, caring, professional, and fun to work with. Andrew appeared every day for six weeks and made it a pleasure to see the kitchen coming together. Eric’s management of the entire job and his calm personality made it a truly magical experience. We can’t say enough about the team and our finished product. We hope to have them re-do our bathroom in the coming year. If you are in their service area and need a renovation, give them a call. You’ll be pleasantly surprised with their work ethic and professionalism!
Professional & Organized - Very detailed and organized
Communication - Communication was great
Easier Than Expected - This was our first complete renovation of major space. After hearing so many horror stories from others and their projects, we were very nervous. It was so refreshing to have things happened as described and in the time promised.
Recognized Excellence - The entire team was outstanding!
Additional Comments - Definitely exceeded our expectations. We highly recommend DreamMakers!
Recognized Excellence - Everyone went above & beyond!
Additional Comments - Take the headache out of remodeling, use these professionals.
Additional Comments - This company is so skilled and professional.
We love our new master bathroom! DreamMakers did a fabulous job and I highly recommend their services!!!
DreamMaker of East GA went above and beyond all of our expectations. From the initial contact to the closing of the project, we felt 100% confident in the process. Excellent products, service, support, across the board! Not only are you receiving the best products and service, but everything is made so easy! Zero stress, zero unanswered questions! The entire process is a breeze. The carpenters were top notch and a pleasure to work with. Their daily dust control and clean up made living there during the remodel a non-issue. I would 100% recommend them over and over again!
Recognized Excellence - Andrew and Sheldon! They both had many personal things come up during the remodel but they never stopped. They never complained if they had to work alone, they got in there and got the job done. Very trustworthy and excellent craftsmanship! They worked harder and more efficiently as a two man team, than most 5 man crews I've seen!
From initial contact to finishing up, the Andersons listen carefully, ask thoughtful questions, make suggestions, and do what they say they will do. The carpenters are knowledgable, communicate consistently and in a timely manner, and keep work spaces neat and clean. We were able to live and work in our home throughout the project, including being able to use the fridge and stove. We felt comfortable throughout the project especially as DreamMaker handles all the work; the only subcontractors involved were the plumbers and counter-top installers. Work doesn't begin until all the materials (appliances, finishes, etc) have arrived, so there is no waiting for anything during construction. Our complete remodel of kitchen and bath took five weeks with no time wasted.
Recognized Excellence - David Anderson provided a welcoming space and really listened to us, asked thoughtful questions to help us think and process information, and helped us stay within our budget. Communication from carpenters Andrew and Sheldon was consistent and timely; they gave all the relevant information when we needed to make decisions, answered questions, and kept our home functioning throughout the project. Eric Anderson has been true to his word, tying up loose ends promptly so that we feel the project is actually complete.
They are very professional and good people.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of DreamMaker Bath & Kitchen of East Georgia as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys