Once we met Kami at DreamMakers we knew that we had made the right choice. She was extremely concerned with our needs and met every single request that we had. Every DM employee that came into our home treated it (and our 2 large dogs) with the utmost respect. They worked around our schedules, dogs and even a death in the family. I cannot say enough about this company and would not hesitate to recommend them to others. We will DEFINITELY be using them again!
I was very pleased with the quality of my bathroom renovation and the prompt completion. Will definitely work with them again.
My new bathroom is gorgeous thanks to DreamMaker !
DreamMaker's work, efficiency, and professionalism is head and shoulders above any contractor I have ever worked with. I can't speak highly enough about them! They were responsive to our needs at every turn, and always worked to exceed our expectations. Worth every penny!
DreamMaker Bath and Kitchen is very professional and were in and out very quickly. They are kind and respectful. They always listened to any concerns I had.
We love our DreamMaker kitchen!
I recommended it to one friend,Evelyn. Others have spouses that are able to do some do it yourself or remodeling, mostly or partially on their own. Others would probably say what I spent is too much. OR they go to Lowe's or Home Depot.
From working with Tiffany to design and select materials to the installation team, especially Dave and Ryan, the entire experience was fun and professionally managed. Extra kudos to Carl who went above and beyond to repair a faucet situation! We are beyond pleased with the outcome and have received numerous compliments on the remodel of our kitchen and first floor.
We cre very heppy with DreamMaker and our kitchen remodel---from design/start to finish, the best customer service/responsiveness, and a beautiful finished product. The pandemic hit in the middle of the project. Kami and Lee made sure to get us functional in case of a lock down (with a range, sink, and counter that were spares), and Gerry kept working hard every day and went above and beyond, even picking up appliances when delivery was delayed. Four days before an on-time completion in March, the shutdown occurred ---but they were still able to get our countertops, electrical, and plumbing finished quickly with care so that we had a kitchen for the quarantine, which made a huge difference at a stressful time. Kami figured out how to get the island I always wanted into the kitchen footprint with a different layout, and the new cabinets, counters, flooring, and lighting have greatly improved the look and functionality of our space. We love it! Neat workmanship and very professional team all around, with everything coordinated by them, making it well worth the higher cost.
It was incredible how efficient Sean and his team were. We were so grateful the project was expedient, ending well before the stay-at-home order, which was fortunate. The detailed preparation our designer, Marde, gave to the project, as well as the fine craftsmanship and expertise Sean dedicated to our project, made us truly feel we had chosen the very best company for our project.
The DreamMaker team is talented and dependable. I have recommended them to friends and would trust them with any project. We are very pleased with our updated bathroom.
DreamMaker offered us all the advantages of a one-stop shop, with the bonus of a great design team and skilled craftsmen to carry out the design. Before the project, our hope was to update some very old systems and to improve the function and look of a very small bathroom. We did get that, but, even more, we got a bathroom that is unique and lovely.
They're a fantastic company to work with. They did my upstairs bathroom and I was so happy with it they're doing my downstairs bathroom and kitchen. Highly recommended.
Cheryl, Dave, and Mark were delightful to work with. It was a doubly stressful time, I was living at a hotel and my husband was in the hospital, but the team helped me through it, and finished the job two days early.
DreamMaker delivered a superior job on time with terrific quality. We would definitely use them again.
This is the third project I have completed with with Kami, Mark, Dave and the crew at DreamMaker. Because we have worked together before, Kami already knew my tastes, so the selection process for materials was not only streamlined, it was fun! They stayed on schedule and came back to complete a small punch-list of items, even replacing something I had not noticed, but that didn't meet their standards. DreamMaker combines artistic inspiration with expert workmanship and overall professionalism - and manage to make it enjoyable in the process.
We are avid do-it-yourselfers, but a full bathroom remodel was something beyond our comfort zone. That started an involved process searching for the right designer and contractor. We chose DreamMaker because their process fit our mindset -- everything started with a tour of our home to determine our style and our constraints. We felt very comfortable with Kami Michel, the designer we worked with, and wanted her to simply come up with her own ideas. Kami's design fit our "classic but quirky" vibe perfectly, and we couldn't be more pleased with the results. Without changing the footprint of our small en suite bath, our new bath seems twice as large as it used to be! Sean, DreamMaker's carpenter was a master, working carefully and quickly and with great attention to detail. Thank you, Kami and team! Cathy and Val J., Ann Arbor
They helped me with the design, listened to my ideas, and finished two days early!
Our designer was Betty Lane our Project manager was Gerry David and they both were he particularly helpful, professional & very capable.
I am very satisfied. There were no delays and I was surprised.
I was very pleased with the whole project. Everything went according to plan! The designer was great to work with and had a lot of ideas. The carpenter was terrific and my whole experience was painless and very smooth.
My kitchen is beautiful and practical.
Great people and great work!
I was very pleased from concept to final project with the staff's interest and communication. The project was ready to go when everything was procured and ready for installation. The construction staff (and supervisor) were friendly and through and completed the project in a very timely and efficient manner.
They were great! I would recommend them to anyone. They were on-time and really professional. I have nothing to say about them at all.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of DreamMaker Bath & Kitchen of Ann Arbor as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys