They had a very competent crew and an excellent carpenter. They modified what they were going to do, according to my wishes. Things that weren't completed, I called them and they came out and completed them. My biggest problem was with Owens Corning. They are apparently having production problems in making some of their products. I agreed to all Owens Corning products. When they showed up, they had some different materials than what we had agreed to on the contract. I called to complain about it and I spoke with the VP Henry, and we came to an agreement. I got a letter from Owens Corning stating the products would be okay with the warranty. There were some extra steps I had to take. They could have done that part a little better. They did an excellent job on the roof. I could tell by the way they were doing their work, they knew what they were doing.
My new roof was installed 2 months ago. I am very pleased with the quality of work and the quality of the roofing products so far.
This was our second time having our roof replaced since we owned our house. The first time, we made a poor choice in the company we hired and had problems ever since. This time, we do thorough research and decided Done Rite was the best choice - and they were awesome! Extremely polite and our yard and property were spotless when they finished. Highly recommend!
Done right roofing will get the project done on time as Promised. They are the most expensive company in the market and I needed the work done within a timeframe was the only reason I went with them. Communication with the company is not so good after the job is complete.
My roof was a real mess and Done Rite took care of it with no problems or questions. They installed high quality materials with a great warranty at a lower price than other companies in my area. I would not hesitate to hire them again.
Very satisfied with the entire process. Crews explained what they were doing and time frame. Very professional crews.
Over all everything went very well. It took a little longer to complete than expected but then it was the start of the Corona Virus scare so that slowed everything down.
I think they are a great company and they did a fantastic job.
We are completely satisfied with every aspect of our professional relationship, and I have already shared these feelings with several of our neighbors.
Done Rite Roofing show always try to double-check emails and color choices for people so they do not make the same mistake for someone else that they made for me.
Done Rite started and finished the job in a day and half! Your crew did an outstanding job.
Done Rite did a very professional job.
They were very professional. I'm very happy that I chose them.
I'm very satisfied with the professionalism of their crew and the organization within their office. I thank them for my new roof and doing it right. I was very pleased with the follow-up about the free wind mitigation report and as a result, it has saved me over $500 on my homeowner's insurance!
Done rite roofing is very professional, and knowledgeable about the work they are doing. They are also very hardworking.
Done Rite made the entire process of having to get my roof replaced simple and easy. Kayla and Brigitte were very helpful with all the paperwork and payment and answering all of my questions in an expeditious manner. They even took care of contacting the wind mitigation specialist afterwards. The roof looks great and my property was left completely clean. I would definitely recommend Done Rite. Everyone there, from the girls at the office to the crews on site definitely all know what they are doing.
Done Rite Roofing did fine job, they used all OC products as quoted (I checked...). Roof looks great
I would not. From the quality and how the employee represented their company I would not .
Start to Finish, the experience was excellent. Job done quickly, cleanly and as quietly as a reroofing job can be.
25 years of dealing with Florida contractors left me wondering what ever happened to the people that took pride in their work, the ones that believed in punctuality, people that were professional in their appearance and behavior, people that actually listened then did exactly what they were contracted to do, and finally those rare individuals that insisted on your 100% satisfaction before taking payment. Well, it turns out they all went to work for Done Rite Roofing. I don't remember the last time I thought I got what I paid for but this is without doubt the first time I've ever felt that I received more than my moneys worth. From beginning to end, every single person involved in the project was responsive to our needs and respectful of our home and property. If I had to express a disappointment it would be that they don't also contract to do electrical, plumbing, painting, landscaping, pest control, automobile repair and perhaps run an airline.
They provided great customer service and made the process easy. The crew was very professional.
I think they're the most professional, best roofers I have ever worked with.
Great communication from the office staff.
I was very pleased with the work.
Greg is the one who gives the estimate. He is honest and trustworthy. They do a great job. They did our roof 16 years ago and so we called them again for this situation.
We already have recommended Done Rite to 2 neighbors. A third neighbor is sorry that they went with another company - their roof project has been in limbo since November.
Good value for the money spent.
Always. We have used them before. Since they first started they did my house.
Excellent at an excellent price. Highly recommend.
Professional, Timely and Staff was extremely helpful and communicated well. Very pleased experience would use them again. Very Pleased!!
Everyone at Done Rite from the estimator who came to our home to the office staff and the installers were polite, knowledgeable and helpful in explaining all aspects of this project to us. We would highly recommend this company to anyone.
The crew did a great job and I am very satisfied. It should be noted that I am a licensed inspector in the Great State of Florida and to satisfy me is a very difficult task.
My house looks like a new house! It is gorgeous!
I would like to applaud Greg. He was fabulous.
They were just great! I am thoroughly satisfied!
They did a fine job and I would recommend them.
I believe Done Rite Roofing is the best in Tampa bay. I have used them multiple times on all my properties and have recommended them to anyone who needs great work and the best price!Mark Andersen
Recognized Excellence - Jason and his whole staff are the best!!!
Recognized Excellence - The entire installation crew.
Areas Of Satisfaction - I am most satisfied with how clean they were and how the worked in such a timely manner.
Areas Of Satisfaction - I would recommend Done rite roofing without any hesitation.Excellent job well done.Great employees Mark and Michele!
Recognized Excellence - Mark Ormston is an excellent employee. Very professional and kind.Mark knows his trade very well.An excellent roofer!He kept us informed each step of the way, and explained how the job was being done and what we could expect.Michele was also a big help with the scheduling ease of appointment times and payments.
Recognized Excellence - Sarah
They did a great job!
Pat's crew of workers were wonderful! They worked efficiently and even returned on a Saturday morning in order to finish my roof.
My project was a 10-unit apt building. Big job. The Done Rite crew were exceptional. I will always be happy to recommend them for any roofing job.
Areas Of Satisfaction - Quality of work and punctuality.
Additional Comments - If you want a new roof or roof repair then Done Rite roofing company is it. Done Rite roofing company employee Tom gave me a estimate that beat 3 other roofing companies. Also Michelle who works in Done Right Roofing company headquarters provided excellent customer phone services & billing inquiries.
Very knowledgeable, answered all of my questions, and very productive. They finished in two days, but it was done in a timely fashion.
Areas Of Satisfaction - I was satisfied with your willingness to answer all of my questions, and how you were very knowledgeable.
Recognized Excellence - I would like to recognize Peter and Martha the shingle installers, they were the best. Also, we liked Jessie and Jeff the carpenters, and we liked Diego and Greg.
I would suggest that they do better communication.
Recognized Excellence - I would like to recognize Henry, the person that gave us the quote.
They did a good job.
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When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Done Rite Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys