Ken and Distinctive Home Exteriors did a fantastic job with James Hardy siding and new windows. They worked hard to make everything just right. The crew was hard working and we enjoyed having them around the house. They were positive, energetic and laughed most of the day. Ken was on the jobsite every day. He was always responsive and willing to take a call with questions. I never felt like my questions were too much. Our house looks wonderful and the work was on time and exactly what I expected.
Ken and his team performed exceptional work at an outstanding price. The team was courteous and professional, always replied quickly to any questions, and our house looks beautiful. We'd have no hesitation calling Ken for any siding needs in the future and we plan to refer him to any friends or family that could use his team's services.
Areas Of Satisfaction - Ken communicated extremely well and was a pleasure to work with, and his staff was courteous and professional. There are a lot of companies that provide home renovation services, but not all of them are this pleasant and easy to work with.
Areas Of Satisfaction - Fantastic craftsmanship, excellent advice on design, very competitive price, very timely, an overall great experience.
I am very satisfied w/ this company as they did everything that we covered for the job and they were really easy to work with. The crew did a really nice job as well. I would highly recommend them for JamesHardie siding.
Areas Of Satisfaction - They completed what they said they were going to do. They even checked into a previous contractors work that did another part of my home to correct their mistakes.
Ken and his team did a great job on our house! Many neighbors have made positive comments as well..
A siding project is a significant investment in your home and Distinctive Home Exteriors exceeded our expectations in every way! Their website truly was a reflection of how they conduct business and we were satisfied at every stage of the project!
Follow Up - Follow-up was either immediate or in minutes! Not in hours or days.
Areas Of Satisfaction - Ken was always a pleasure to deal with from Day 1. From bid to project completion, the entire process was seamless and delivered as promised.
Ken and team were great to work with. They were as quick as the weather allowed them to be, the job site was cleaned up at the end of each day, and the finished product looks great!
They were very professional with great detailed work and did a great job with the clean-up.
I would recommend Distinctive Home Exteriors very highly, the crew was very professional and the staff was a amazing to work with and helped us make great choices with every detail of the project.
Additional Comments - Ken was wonderful to work with. We delayed a long time trying to decide on a color, and he was very patient with our indecision. Ken was on site everyday or let us know if he was not on site how to reach him. His crew was very professional and worked extremely hard every day —even in bad weather. The siding looks great. Ken even made arrangements for a window to be replaced.
Really enjoyed working with Ken! The process was easy and professional, and the work was excellent. Highly recommend!
The quality of our siding is outstanding. I am more than happy of the quality of the material, the skilled construction, the professional service, and the patience of Ken and his team.
Areas Of Satisfaction - I was satisfied with all aspects. The sales person was informative and returned our calls in a timely manner. They did everything we expected them to do in a timely manner.
Ken and his crew did an excellent job on the siding. Love the new look.
Ken is very experienced Hardie siding salesman. He understands the installation process. He is very proficient at his job! He has very good relationship with his crew. Ken oversees the installation on regular basis to ensure everything is progressing smoothly.
Likely To Recommend - Ken is very experienced Hardie siding salesman. He understands the installation process. He is very proficient at his job! He has very good relationship with his crew. Ken oversees the installation on regular basis to ensure everything is progressing smoothly.
Communication, responsiveness, quality, and price all out of the park.
Communication - Outstanding communication. Outstanding responsiveness. So refreshing!
Recognized Excellence - Ken did things just as he told me he would
Additional Comments - Have gotten complements on the appearance from all visitors
Areas Of Satisfaction - Ken Hollingshead understood my situation and presented appropriate options for my project. No high pressure, just the facts pertaining to my options. The bid was the best I got from the 3 Hardie approved contractors I got bids from.
Recognized Excellence - I thought they all did a fine job.
Super job, hassle free, great crew and the job was completed ahead of schedule
Areas Of Satisfaction - Craftsmanship - attention to detail was evident Work ethic - the crew worked long hours to take advantage of good weather and daylight.
Areas Of Satisfaction - I was satisfied with their efficiency and professionalism throughout the project.
From the beginning Ken was very professional and honest. We were familiar with the siding product so he respected our time and kept our initial meeting short. The crew worked diligently and even worked in the snow one day! We were overall very happy with the work and end product.
The crew worked extremely hard in very cold weather.
They went above and beyond and were excellent.
Areas For Improvement - They did not fall short. They are the best contractors I've ever worked with.
Recognized Excellence - Ken and his whole crew and all the guys that worked on my house.
Working with Distinctive Home Exteriors was a pleasure the entire time. From delivery to completion expectations were met.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Distinctive Home Exteriors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys