I think the whole crew did a really good job because we had a really big mess here.
They never finished the work. Called twice - we still have holes in our ceiling that have never been fixed by Delta. We are getting another contractor to fix their unfinished work. Word never let them into my house again.
They didn't seal the floor to the bathtub all the way. Now the floor next to my bathroom is all soft and swishy. I don't think the dried out the subfloor completely or replaced it even though we let them know there was a soft spot. I called the insurance company trying to get them to re-fix it. They come out and looked at it and claimed that there was a plumbing leak. I called a plumber to come out here to look at it, they cut into my drywall and there was no leak. No drywall wet, no insulation wet, no nothing wet. Basically they are trying to say that it is my fault, when they did a shotty job. The bathroom still haven't gotten completed. No one has called or done anything about it. There was a point a time when two weeks went by and nothing happened. No one came here, no one contacted me. I had to call the project manager to find out what was going on. Then he left me with the impression that they were getting me a new bathroom countertop, then they said that they couldn't. Then because I was upset, the project manager when out of his way to find a countertop at a discount store. That was great that he did that. The project manager originally said that it was going to be replaced, then it was insurance wasn't going to cover it, then it was I wasn't going to have enough money to cover it, then because I called and had a problem, they tried to make it right. But with the service that I have had and the problem that I am currently having with my bathroom, no one has taken the time to attend to it, fix it or correct it. They just came out said I had a plumbing issue. I brought a plumber out here and it is not a plumbing issue, it is their issue because of their shotty work.
I primarily dealt with Colby. I can't speak highly enough about him. He was so professional and thorough, he was awesome.
Everybody that I dealt with was very friendly and I appreciated what they did for us.
They were very helpful with my mom's house.