The Davis Window team did a great job for us from sales through installation. This was our 3rd time using them. I really don't even get bids from anyone else anymore. They do quality work and make it easy and affordable to do business with them.
Jim, our sales associate, did a great job of explaining options. He never tries to oversell, he just educates you about the differences in types of windows and why some cost more and some less. He tries to work to save you money and get the best value.
The communication team keeps you posted, but doesn't annoy you with constant texts or phone calls like some places. Just the right amount of contact.
The installation crew was excellent. They did the work as quietly and efficiently as possible. They strive to keep the disturbance to a minimum and clean up completely. Their quality of work speaks for itself and is backed by their lifetime warranty.
They are very professional and user-friendly. The sales representative didn't try to oversell me things I don't need for my home, and he took the time to hear what I was saying my needs are. I had a poor experience with other companies, but I was very impressed with the sales representative from Davis Window & Door.
The service from Davis Window and door was professional, friendly, and the project was done quickly.
From the initial visit by the sales person to the install and follow-up punch list, Davis Windows did an outstanding job. They kept me informed of delays and made sure that I was satisfied with the windows. I am very pleased with the result. What a difference the windows make in the comfort of our upstairs!
From the beginning, Davis Window and Door was a pleasure to work with.
Great service and quality product. Expert installation.
They did an excellent job and were incredibly professional.
We were extremely pleased with the quality of the windows and with Davis' Window installation. We replaced original windows with the Restoration variety. Installation was quick and well done. The crew was professional, arriving on time, completing the job, and cleaning up afterwards.
Sales person was great, they were very patient with me, took a long time for me to move forward.
Additional Comments - I really like the company and i highly recommend them to others.
Areas For Improvement - They did not fall short. I've recommended them to my neighbors
Recognized Excellence - yes, Angela has been a stalwart in terms of keeping me up to date on my project.
Areas Of Satisfaction - The installers are the strength of your company. no doubt - Take care of them please.
Schedule - The crew was here ahead of the scheduled time - great!
Recognized Excellence - Bryan Sante had great knowledge and was very helpful. The guy (forgot his name) that installed the doors did an excellent job in all aspects. Thanks.
Areas Of Satisfaction - I was very satisfied with the work and experience that I received from Davis Window & Door.
Recognized Excellence - tom ogdon
Recognized Excellence - Everyone we dealt with were excellent!
Areas Of Satisfaction - All areas from sale mgr to scheduling to financing to installation crew
Problem Resolution - No problems yet!
Their sales representative misguided me by giving me the wrong hardware on the door. Said I was aware of it but I was not.
we were veyr happy with teh servcie and products . nothing to complain about.
I do love the new windows. I wish the builder who built this house used them originally
They did a great job.
I am completely satisfied with service and the product.
I would recommend Davis window and Door because they did an excellent job installing my windows and were very professional.
We have been a customer of Davis Windows for over 25 years. With each renovation of our 1976 home, Davis has provided high quality products and services...and then back it up with a lifetime warranty. If the need arises we will call them again.
I have recommended to my niece about a month ago. Will check in with her as a reminder..
Davis Window & Door provided excellent service from start to finish. We are really enjoying our new windows with draft free installation and the nice clean look from outside. Made our 40 year old house look brand new.
Davis Window and Doors did a good job!
We have had all of our windows and doors done through Davis Window & Door. Everyone we dealt with has given us the same exemplary service. The people that install them are very courteous, knowledgeable, fast, and efficient. I can't speak any higher of the service we received from them from top to bottom.
They did a great job overall and it's the second time I've used them.
We had a very good experience with Davis Window & Door. They worked with us on a schedule that worked for us, they made all the changes that we requested, they answered all of our many many questions and reworked our estimate numerous times, and best of all, the windows and doors they installed are fantastic. I smile every time I walk by our new front door. We highly recommend them!
I am very pleased with Davis Window & Door and their installers. I had put off getting a new sliding glass door and obtained three quotes. Davis Window & Door was superior in every way with their professional and knowlegeable sales people, their fantastic and helpful office staff, and the top notch and hard working installers. So glad I used Davis Window & Door.
We have used them twice!
Was a great experience beginning to end.
Areas Of Satisfaction - They did a good job, and I was satisfied with the whole process.
I couldn't have been more satisfied, they did a great job.
ABSOUTELY and already have referred a friend!
Additional Comments - Very satisfied with service of company and quality of windows installed. Plan to use Davis to replace additional windows next year.
We chose the right company! We purchased a front entry door with sidelights and storm door and an interior door to the garage. The salesman who visited our house was super knowledgeable and very helpful in making our selections. The quality of all the doors is outstanding. Delivery slightly before promised. The install was very professional. The doors are hung perfectly, and the crew did thorough cleanup. Great service and professionalism from every Davis employee with whom we interacted. We still have a couple more doors to do, and we plan to definitely use Davis Window & Door.
Davis Windows delivered great windows and a really great price. The work was done when scheduled and on time.
They did an amazing job, and I couldn't be happier with our new windows. I strongly recommend using them.
Recognized Excellence - The install team did an amazing job and were great pros.
Areas Of Satisfaction - The results of the project looks really good.
Excellent work, very professional. From the sales to the installation, everything was done very well.
Davis Windows and Door as well as their installation team are very professional and provided a quality job well done.
The quality and workmanship were excellent! The installer was very capable, very friendly, and answered all of our questions. The installer found an issue that had to be repaired. We had the repair done by a third party, and the installer thought the repair was done very effectively! The only complaint I have is that it is expensive. It costs a lot.
They were a very professional team! It was a great installation!
Throughout the entire process, Davis Window & Door provided great customer service. I highly recommend them!
Very professional, polite, and courteous technicians. Job completed in a very efficient and timely manner.
Very satisfied. The follow-up is great and super nice staff.
Davis Windows and Doors--everyone involved knew his/her job well. The window installation was efficient. Thorough clean up. The installers, sales person, office staff were professional and courteous. Definitely recommend.
Areas Of Satisfaction - excellent follow-up by the sales person
We have had our windows in now for about two months. We love how they look like they are the original windows. The measurement team did a through and detailed job to insure the correct window sizes and the installation crew were fantastic. So far I have no complaints about anything from my first call to Davis Windows to the sales person to the Instsll crew. Very happy with everything.
Areas For Improvement - Nothing at all.
Areas Of Satisfaction - I wasn’t dis-satisfied with anything
Areas For Improvement - The information was provided on the windows we purchased and we are happy with the new windows.
Areas Of Satisfaction - Our sales rep, Jim, made himself available to us at all times and was quick to answer questions and address any issues/concerns we had during the process.
Recognized Excellence - Jim Riechling was very helpful and attentive during the entire process including working with our HOA.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Davis Window & Door as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys