Sales person was great, they were very patient with me, took a long time for me to move forward.
Additional Comments - I really like the company and i highly recommend them to others.
Areas For Improvement - They did not fall short. I've recommended them to my neighbors
Recognized Excellence - yes, Angela has been a stalwart in terms of keeping me up to date on my project.
Areas Of Satisfaction - The installers are the strength of your company. no doubt - Take care of them please.
Schedule - The crew was here ahead of the scheduled time - great!
Recognized Excellence - Bryan Sante had great knowledge and was very helpful. The guy (forgot his name) that installed the doors did an excellent job in all aspects. Thanks.
Areas Of Satisfaction - I was very satisfied with the work and experience that I received from Davis Window & Door.
Recognized Excellence - tom ogdon
Recognized Excellence - Everyone we dealt with were excellent!
Areas Of Satisfaction - All areas from sale mgr to scheduling to financing to installation crew
Problem Resolution - No problems yet!
Their sales representative misguided me by giving me the wrong hardware on the door. Said I was aware of it but I was not.
Great product, friendly staff, installer was outstanding. Most professional job I’ve seen.
we were veyr happy with teh servcie and products . nothing to complain about.
I do love the new windows. I wish the builder who built this house used them originally
They did a great job.
I am completely satisfied with service and the product.
I would recommend Davis window and Door because they did an excellent job installing my windows and were very professional.
We have been a customer of Davis Windows for over 25 years. With each renovation of our 1976 home, Davis has provided high quality products and services...and then back it up with a lifetime warranty. If the need arises we will call them again.
I have recommended to my niece about a month ago. Will check in with her as a reminder..
Davis Window & Door provided excellent service from start to finish. We are really enjoying our new windows with draft free installation and the nice clean look from outside. Made our 40 year old house look brand new.
Davis Window and Doors did a good job!
We have had all of our windows and doors done through Davis Window & Door. Everyone we dealt with has given us the same exemplary service. The people that install them are very courteous, knowledgeable, fast, and efficient. I can't speak any higher of the service we received from them from top to bottom.
They did a great job overall and it's the second time I've used them.
We had a very good experience with Davis Window & Door. They worked with us on a schedule that worked for us, they made all the changes that we requested, they answered all of our many many questions and reworked our estimate numerous times, and best of all, the windows and doors they installed are fantastic. I smile every time I walk by our new front door. We highly recommend them!
I am very pleased with Davis Window & Door and their installers. I had put off getting a new sliding glass door and obtained three quotes. Davis Window & Door was superior in every way with their professional and knowlegeable sales people, their fantastic and helpful office staff, and the top notch and hard working installers. So glad I used Davis Window & Door.
We have used them twice!
Was a great experience beginning to end.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Davis Window & Door as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys