We have used them twice!
Was a great experience beginning to end.
Areas Of Satisfaction - They did a good job, and I was satisfied with the whole process.
I couldn't have been more satisfied, they did a great job.
ABSOUTELY and already have referred a friend!
Additional Comments - Very satisfied with service of company and quality of windows installed. Plan to use Davis to replace additional windows next year.
We chose the right company! We purchased a front entry door with sidelights and storm door and an interior door to the garage. The salesman who visited our house was super knowledgeable and very helpful in making our selections. The quality of all the doors is outstanding. Delivery slightly before promised. The install was very professional. The doors are hung perfectly, and the crew did thorough cleanup. Great service and professionalism from every Davis employee with whom we interacted. We still have a couple more doors to do, and we plan to definitely use Davis Window & Door.
Davis Windows delivered great windows and a really great price. The work was done when scheduled and on time.
They did an amazing job, and I couldn't be happier with our new windows. I strongly recommend using them.
Recognized Excellence - The install team did an amazing job and were great pros.
Areas Of Satisfaction - The results of the project looks really good.
Excellent work, very professional. From the sales to the installation, everything was done very well.
Davis Windows and Door as well as their installation team are very professional and provided a quality job well done.
The quality and workmanship were excellent! The installer was very capable, very friendly, and answered all of our questions. The installer found an issue that had to be repaired. We had the repair done by a third party, and the installer thought the repair was done very effectively! The only complaint I have is that it is expensive. It costs a lot.
They were a very professional team! It was a great installation!
Throughout the entire process, Davis Window & Door provided great customer service. I highly recommend them!
Very professional, polite, and courteous technicians. Job completed in a very efficient and timely manner.
Very satisfied. The follow-up is great and super nice staff.
Davis Windows and Doors--everyone involved knew his/her job well. The window installation was efficient. Thorough clean up. The installers, sales person, office staff were professional and courteous. Definitely recommend.
Areas Of Satisfaction - excellent follow-up by the sales person
We have had our windows in now for about two months. We love how they look like they are the original windows. The measurement team did a through and detailed job to insure the correct window sizes and the installation crew were fantastic. So far I have no complaints about anything from my first call to Davis Windows to the sales person to the Instsll crew. Very happy with everything.
Areas For Improvement - Nothing at all.
Areas Of Satisfaction - I wasn’t dis-satisfied with anything
Areas For Improvement - The information was provided on the windows we purchased and we are happy with the new windows.
Areas Of Satisfaction - Our sales rep, Jim, made himself available to us at all times and was quick to answer questions and address any issues/concerns we had during the process.
Recognized Excellence - Jim Riechling was very helpful and attentive during the entire process including working with our HOA.
Communication - We had a couple of delays due to weather and they kept me informed.
Installation Crew - I was very impressed.
Areas Of Satisfaction - I am most satisfied with the installation, it was much better than I expected.
Current Referrals - I have already referred a few people.
Recognized Excellence - I would like to recognize Clay the installer for his exceptional service.
I couldn't be any happier with the quality of the work and the installation. The installer answered any questions we had and explained everything to us.
Areas Of Satisfaction - The professional of the installer and the quality of the product.
I had several jobs done by Davis Window & Door, and it's been a great job each time!
Areas Of Satisfaction - I am most satisfied with the quality of the workmanship.
The staff was very knowledgeable, courteous and efficient.
Areas Of Satisfaction - I was satisfied with the expertise of the staff.
Davis Window met or exceeded my expectations at every level. Their people are friendly and professional at the same time. It's obvious they know their jobs and handle them without a hitch for the homeowner. We had a single large palladian window installed and it was a complex job. From the outset, the folks at Davis just felt trustworthy and their work and our experience with them proved that to be true. I was concerned that they would be higher than others, but they were very competitive among the bids I received. Given the quality of their products and work, they were by far the best value.
Areas For Improvement - None
Areas Of Satisfaction - All - from sales/estimate to scheduling/communication to installation
Recognized Excellence - Every individual we dealt with did their job well and met or exceeded our expectations.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Davis Window & Door as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys