Areas For Improvement - They did not fall short of my expectations in any areas. They were incredibly amazing.
Areas Of Satisfaction - They met my expectations for communication and keeping everything clean.
Recognized Excellence - Brandon is number one. I would also like to recognize the whole crew. I couldn't say one negative thing about any of them. They were all amazing.
Concern For Needs - Joe Long did a great job breaking down the costs and steps in the process.
Communication - I was well informed by the crew and management teams on dates and expected outcomes.
Project Manager Professionalism - Brandon was the PM for my build and was very professional in my dealings with me and the crew.
Professional & Organized - There were some dates that changed (almost always earlier than expected) but everyone I worked with did a great job and were exceptionally professional and organized. Even my neighbors were commenting to me about how well the crews were doing at the various tasks.
Quality: Workmanship/Materials/Crew - My home looks 1000% better than it did just 2 short months ago, the siding was done in just 2 weeks then we had to wait on the weather to paint but it was all worth it. The crews not only made my home look better, but repaired a lot of underlying damage due to poor maintenance by the previous owners.
Value - I feel like the value was excellent for the cost. Other places were quoting astronomical numbers and Cutting Edge were not only in my budget range, but were willing to work with me and let me know when there would be extra costs and how I could save on them if I wanted to.
Areas For Improvement - Nothing, if Cutting Edge can figure out how to control the weather so that they can paint at any time of the year then they would exceed any and all expectations but they were not short on any.
Areas Of Satisfaction - All of it! The siding crew did an amazing job in an almost unbelievable short time, and our painter did work faster than a 3-man crew working on my neighbors home, he also did an amazingly thorough and clean job and even worked with me on what parts he was working on so that I could finish a small project that he then painted.
Current Referrals - I don't know anyone right now but I'm definitely recommending Cutting Edge to everyone that's looking for exterior work.
Recognized Excellence - Anselmo, Aaron (siding team) and Orlando (painter), as well as Brandon and Israel for their constant communication and management!
Additional Comments - Cutting Edge did a wonderful job, I will be contacting you again for more work!
Areas Of Satisfaction - They met all expectations.
Recognized Excellence - Everyone was great.
Areas Of Satisfaction - The Window crew was exceptional. Highly skilled craftsman.
I have already spoken to several people about the very positive experience I have had with Cutting Edge.
Communication - Excellent. I felt that my concerns were heard and quickly responded to.
Project Manager Professionalism - I cannot say strongly enough how much I appreciate Brandon's communication. He notified me of each step in the process. If I had a concern, he was prompt in either responding himself, or sending someone to take care of the issue.
Clean & Safe - Daily clean-up was thorough. Workers were careful to leave materials organized and in a safe state.
Quality: Workmanship/Materials/Crew - Every person who did work on the project obviously knew what they were doing and were willing to consult with others to get the best outcome. I was amazed at the careful and intricate work that was often eventually hidden. Workers went 'the extra mile' to work carefully, but efficiently and quickly. Workers were respectful in interactions and respectful of the property and neighbors.
Lead Source - I chose Cutting Edge because I have fiber cement board siding on my house. When my patio cover collapsed because of the weight of snow and ice, it caused the soffit to detach and a lot of gutter and other damage. I am totally satisfied with everyone I have interacted with during the whole process. Everyone was efficient, effective, kind, and totally committed to doing an excellent job in a professional way. I have never had such a good experience with a contractor or company.
Areas Of Satisfaction - Cutting Edge exceeded all my expectations. The project (a huge one in my opinion) was completed far more quickly than I expected. It is a far better outcome than I could have hoped for.
Recognized Excellence - Both Brandon and Israel were exceptional in their leadership, communication, persistence to achieve excellence, and work outcomes. Teo is such a dedicated, hard worker. Moses, though young, is already a dedicated and an exceptionally fine worker. Mark was exceptionally creative and amazing in his intricate wood work. Orlando was very careful, efficient, and went 'above and beyond' in his desire get exceptionally fine outcomes. Also, I greatly appreciate that there seemed to be a lot of mentoring of younger workers. You are growing your ability to provide excellent service. I am sorry I can't adequately express my appreciation for all the great workers and their work outcomes.
Areas Of Satisfaction - Siding crew was professional and thorough.
Recognized Excellence - Siding crew juarez and his wife.
Areas Of Satisfaction - Great communication
Current Referrals - Yes I do
Recognized Excellence - The whole team was great to deal with
"Cutting Edge Contracting was wonderful from start to finish. I worked with Joe, and he was constantly in communication with me about the project. He answered my concerns and questions in a timely manner. All the workers that came to do parts of the job were respectful and knowledgeable about the portion of the job they were doing. A small problem occurred which happens with major construction jobs, but it was taken care of immediately and professionally. It was even fixed better than it was prior to the problem. I would hire them again for any future needs."
Recognized Excellence - all the workers that were on my job
Recognized Excellence - I would like to recognize the project manager and his assistant. They are both absolutely amazing. They are very responsive to text with any concerns we have. They are willing to go above and beyond on little things that were discovered. He would say oh yeah just buy that part and we will take care of it for you. With lively things, they are willing to go the nectar mile to make the project perfect.
I would highly recommend Cutting Edge Contracting. They were on time, stayed til the job was done, and cleaned up beyond my expectation. The workers stayed on task and were very courteous and polite.
Lead Source - We saw the logo'ed truck!
Areas Of Satisfaction - They were very efficient and showed professionalism in their skill.
Areas Of Satisfaction - The overall job was really good. It is performing great. The recommendations he made were top notch.
Additional Comments - I would highly recommend Cutting Edge Contracting.
Cutting Edge did fantastic work on my home and were great to work with. Any outlying issues were resolved timely and professionally.
Areas Of Satisfaction - Friendly and down to earth people
Recognized Excellence - The 2 laborers on our job worked their butts off in the midst of summer. Joe communicated and was attentive with our loan process
Additional Comments - Thanks Cutting Edge!!!
Lead Source - I heard about them from a neighbor.
Areas Of Satisfaction - I was most satisfied with the workmanship.
Recognized Excellence - I would like to recognize the installer and his wife.
Additional Comments - I'm very satisfied.
Areas Of Satisfaction - My texted questions were answered promptly.
Areas Of Satisfaction - Project Manager was lovely! Siding looks awesome.
Recognized Excellence - Joe!
Areas Of Satisfaction - The siding work was fantastic!
Cutting Edge Contracting was wonderful from start to finish. I worked with Joe, and he was constantly in communication with me about the project. He answered my concerns and questions in a timely manner. All the workers that came to do parts of the job were respectful and knowledgeable about the portion of the job they were doing. A small problem occurred which happens with major construction jobs, but it was taken care of immediately and professionally. It was even fixed better than it was prior to the problem. I would hire them again for any future needs.
Concern For Needs - I contacted Cutting Edge because I had gotten a bid from another company that had come around door to door. I was not happy with the cost that company bid me, so I was looking to get other bids. I called many company's, but only Cutting Edge could fit me in quickly. I explained what I was wanting done to the house, and Cutting Edge gave me a bid that was so much better. I ended up paying what the other bid was, but got so much more for my money. The other company's bid was just for siding and roofing. Cutting Edge gave me siding, roofing, gutters, new deck made from Trex, new concrete patio, painting, and all the details for the same price. They were competitive with what I had read online about costs.
Sales Solutions - Joe was fantastic to work with. He is super knowledgeable about the process and work involved. I felt like his recommendations were coming from a very practical, yet aesthetic point of view. He wanted me to be happy with all the choices. I even got to have a color consult with a member of the team to help me choose colors wisely. I am thrilled with the final result. It is like I'm living in a brand new house. The best part is that the the materials and labor have a warranty.
Follow Up - I was in constant communication. What I liked about Cutting Edge, was that the salesperson was not "just a salesperson". He was there from beginning to end. He answered every concern and question. He was knowledgeable about the whole process: securing a loan to help me, concrete construction, siding construction, gutters, roofing, etc. It felt like I was working with a salesperson that could also have completed all the work on the project.
Communication - We were in communication almost daily. Texting was the best way to reach me. I also could call and talk with someone immediately (even on the weekend, which is when a problem occurred. Someone was sent out to fix it right away....even though it was a Saturday evening. They wanted to make sure that my water was restored immediately. I did not have to sit around and wait for things to get done.
Project Manager Professionalism - Joe was the person I was in contact with the most. He was very professional. I also met several others: Israel, Simon, Chad to name a few. Every person sent by Cutting Edge was professional and cared about doing the best job they could possibly do on the project.
Professional & Organized - The entire company was very professional and organized. They work as a team. There were many parts to my project. Each part of the project was completed by friendly and caring professionals.
Clean & Safe - The team that tore down my deck and laid the new concrete pad were amazing. They cared so much about my safety, that they put a board across the front door to prevent me accidentally coming out that way and getting hurt as it presented quite a drop to the ground. The team that tore off the old siding were careful of my garden plants close to the house. The painting team made sure everything was properly covered prior to painting. When the job was finished, all debris was collected and put in the garbage container. Each day the crew left a clean area.
Quality: Workmanship/Materials/Crew - The materials used are top quality. I am so glad that I called Cutting Edge Construction. They did not disappoint in any way. Each crew member was helpful, friendly, and hard working on the project. The job was completed with care and precision. I was notified of changes right away, and am so very pleased with how it all turned out. I love that all the materials have a warranty, but what I love more is that Cutting Edge also gives a warranty on the labor of the project. This says a lot about the quality of workmanship. When a company stands behind the materials AND the work, you know that the job will be done right.
Value - I am so pleased with all that I could get done with my home. As stated before, I got so much more done than I could have with any other company. Every part of the project was comparable to what is priced out on the internet at the time of my project. I felt that I was given a great value and that the whole project added great value to my home.
Use Comments - I would be pleased if Cutting Edge wanted to use my comments. I feel that they deserve every comment made and should be proud of the work done.
Areas For Improvement - none
Areas Of Satisfaction - All
Current Referrals - Not at this time, but when family and friends ask for referrals, I will highly recommend Cutting Edge.
Recognized Excellence - I would like to recognize Joe. He was so patient with me during such a large project. Israel was so good at listening to my concerns. Simon was good at explaining why something needed to be done that way it was being done. I would say that each person that had a hand in my project should be recognized for excellence!
Additional Comments - I just can't thank Cutting Edge enough for all the wonderful work. I am thrilled with everything and think that the house looks amazing.
Very high quality work. The finished product (siding, stonework, painting, porch railing) met all our expectations. The house looks great!
Concern For Needs - Our project coordinator, Joe, was frequently on site and answered all our concerns promptly and effectively.
Sales Solutions - He was attentive to our desires and needs and provided very good all-around solutions.
Communication - We were in frequent communication with the company.
Project Manager Professionalism - Very professional and courteous. No issues with our project manager.
Clean & Safe - No problems here.
Quality: Workmanship/Materials/Crew - The quality of the work performed was very good and met our expectations completely.
Value - I think the price was higher than some other contractors, but I feel we got the value we paid for. As with most things, you get what you pay for.
Areas Of Satisfaction - The finished product, with all the small details, met our expectations completely.
Recognized Excellence - Joe Long was a great project manager. The specific work crews - siding and painting crew, mason, and railing installers were all top notch!
Additional Comments - We are very pleased with the overall experience. Thanks!
Sean and Joe were great to work with. They explained the work in detail and answered all my technical questions about how the siding and windows would be installed. I had trouble deciding if I wanted to change my big picture window into 3 smaller windows. Sean sent me multiple examples of 3 window configurations so I could envision the outcome. They scheduled me with a consultant who helped me choose paint colors for the exterior of my home which was invaluable. I knew that the colors we chose would look great together.
Concern For Needs - I had never hired a contractor before and was very nervous about it (type A personality here). Sean always answered the texts I had with questions promptly and explained things fully.
Joe came out and gave us an estimate. He seemed very knowledgeable and friendly. He took an appropriate amount of time to look at everything and listen to us.
Follow Up - When Joe left we had a quote in our hands and that was a deciding factor in our choosing Cutting Edge.
Value - Our house was completely resided, 9 new windows, a new front porch and a new back porch. We are very pleased with the work that was performed.
Areas Of Satisfaction - The front porch and the back porch are perfect! The exterior of the house looks great and we know that it is protected from moisture. The windows look good and work well.
Recognized Excellence - Anselmo and Antonio. We cannot say enough good things about the 2 of them and the work they performed. We trust the work Anselmo did for us. We took a picture of the 2 of them on the front porch with the dogs the day they finished and it is now part of our home.
Massive project and having an expert oversee and guide eas critical. No one wants to spend big money, but feel they were honest and reliable. You get what you pay for in life. There is cheap — this work is awful. In time, you forget what you paid. What you never forget is bad work
Areas Of Satisfaction - They explained things to me — a man who knows nothing about construction
Recognized Excellence - The entire crew was outstanding
They did a great job, listened to what we wanted to have done, and what we didn't want to have done. Didn't try to force work on us that we didn't want or need (unlike some of the other companies we talked to). Got it all done right the first time. Siding has held up well with no leaks this winter. It was good to see that the crew worked safely. They had a dedicated group that managed all the scaffolding setup/tear down so that the siders could work safely.
Areas Of Satisfaction - Job site was overall kept cleaner than I was expecting.
Recognized Excellence - The lead sider on our project (I forget his name, sorry!) was very good and meticulous.
Cutting Edge Contracting was amazing. We've already referred/recommended your company to several people.
Areas Of Satisfaction - The whole project
Recognized Excellence - Joe Long and of course his crew.
Additional Comments - Highly recommended
I very much appreciated How quick and efficient the crew was in completing the project. They also did an excellent job cleaning up after the project and keeping neighborhood impact to a minimum.
Lead Source - Neighbor.
Areas Of Satisfaction - Of the bids for my project Cutting Edge was one of the only companies where I didn’t feel I was being pressured to buy more or go cheap. The impression I had through the whole process was of professionalism and interest in really doing a quality job to earn an eventual return customer.
Current Referrals - Not currently, but I would.
Recognized Excellence - Joe Long was excellent in guiding me through the process.
Areas Of Satisfaction - Responsive and quick to get work completed.
Additional Comments - All good.
Areas For Improvement - None that I can think of.
Areas Of Satisfaction - The more inclusive weather proofing options that were included in the cost
Recognized Excellence - No, they were all exceptional
Areas For Improvement - None. They actually exceeded every expectation
Areas Of Satisfaction - Timely, professional, honest, very easy to communicate with them, problem solvers, and friendly. The workmanship is excellent. I am extremely pleased
Current Referrals - I have already given their info to 5 friends
Recognized Excellence - Sean Kelly- always responsive, friendly, great sense of humor, and professional
Additional Comments - Overall really impressive compnay. I plan to hire them again for phase 3 of my reno
Areas For Improvement - No shortcomings that I can think of. They did great!
Areas Of Satisfaction - Very professional, top quality work done quickly.
Recognized Excellence - Joe was great to work with.
Lead Source - Recommendation from a friend
Areas Of Satisfaction - In quality, communication, speed at which the job was done
Recognized Excellence - Sean,Miseal and his wife, Tyler and the painters,and plumber and last but not least Isreal
Additional Comments - Really appreciate all the hard work thanks
CE rebuilt my back patio cover, poured stamped concrete pad, siding/roof/paint/gutters for my garage, and gutters for my house. All projects started with great recommendations for products/solutions, were done with quality materials, on time with good attention to detail, and look great! I am very happy with all of the work they did.
Areas Of Satisfaction - Quality of work, knowledge of regulations, friendly and professional
Recognized Excellence - Brandon, Israel, and the woman who sealed my patio
well done - hard workers - no problems or issues
Areas Of Satisfaction - all areas - no problems or issues
Recognized Excellence - both workers who started and completed my job
When the salesman came out he was spot on and honest with me. I was impressed with the work that hey did and the quality that I got was amazing. I would recommend them over and over again and I don't say that lightly, believe me I don't.
Lead Source - I heard about them because they were doing work at one of my friend's house.
Areas For Improvement - They did everything they said they were going to. My salesman detailed everything in his bid and everything turned out exactly as he said and met my expectations.
Areas Of Satisfaction - Everything was good. Communication was great and the quality of work was amazing. It was all good. I even recommended your painting services to my mom.
Recognized Excellence - I would like to recognize my salesman. I believe his name was Joe. The workers were amazing too. They were courteous and did a great job. I am not one to give good critiques if it is not deserved. Everything was exactly as they proposed and I was amazed.
Lead Source - They did work on my neighbors house.
I am very happy with everything Cutting Edge did for me. Sean's first partner was in charge of building my custom deck and it was an awful experience. When I called Sean regarding my issues he came right out and practically rebuild the entire deck to make sure it was right and safe. Since then he completely did my driveway and is just finishing my main bathroom. I will always use Cutting Edge and work solely with Sean.
Recognized Excellence - Sean and his crew
Areas Of Satisfaction - I am most satisfied with Cutting Edge Contracting Inc.'s communication. They went above and beyond to walk through the steps. They delivered a quality project.
Current Referrals - I have given Cutting Edge Contracting Inc.'s information out to several of my neighbors.
Recognized Excellence - I would like to recognize the entire team. Cutting Edge Contracting Inc is a great group of people.
Project went smoothly. Came in at discussed price. Working with Brandon was easy, non stressful. His crew worked cleanly, professionally, was completed as dicussed
Areas Of Satisfaction - everything went well.
Recognized Excellence - everyone involved
Areas Of Satisfaction - Cutting Edge’s courtesy and professionalism and prompt responses to my concerns. Sean’s leadership and professionalism in these instances is exceptional in my experiences.
Recognized Excellence - Sean and the entire crew . . .I’d never witnessed that kind of effort before. They did the roof in two and half days. It was remarkable.
Additional Comments - Thank you Cutting Edge and that incredible crew.
I used Cutting Edge to do a complete replace and repair siding and paint the home. Not only were they very profession, prompt but they were proactive when the scope of the job changed. I would highly recommend them for any home repair or rebuild.
Areas Of Satisfaction - they were very professional and worked with me to get what I wanted.
Recognized Excellence - The project manager and the guy who did the siding work. They both were awesome.
Areas Of Satisfaction - Timing and completion of work.
Recognized Excellence - Brandon.
Excellent follow through, organization and quality work. I didn't have to prompt or pester to get things finished. The onsite crew was fantastic! My house looks gorgeous. Thank you!
Areas For Improvement - None
Areas Of Satisfaction - They were incredibly driven to complete my project quickly, and professionally. The on-site team are incredibly hard-working and talented.
Recognized Excellence - I wish I could remember their names. The onsite husband/wife team were very impressive.
Joe has worked on prior projects for me and he is always professional, gets back to me in a timely manner and we enjoy his company. Joe always makes sure the job gets done correctly.
Areas Of Satisfaction - I was most satisfied with how quickly and efficiently they were at getting in there and getting it done.
Recognized Excellence - Joe provided exceptional service.
Additional Comments - The workers were incredibly nice and very efficient.
Sean Kelly and his team where a pleasure to work with. Excellent communication before, during and following completion of the project. Took care to protect our numerous plants from injury and meticulously cleaned up the work side. Would highly recommend.
The guys did a great job and they were very communicative throughout the process. Willing to go over details and make sure you are happy with their work. We will use them again.
Lead Source - Neighbor
Areas Of Satisfaction - Quality of work and willingness to meet my expectations.
Recognized Excellence - Brandon, but his entire team are great.
Areas Of Satisfaction - Brandon's flexibility is incredible. We really enjoyed working with him.
Recognized Excellence - Brandon
Areas Of Satisfaction - They did exactly what they said they would do and in a very timely manner!
Recognized Excellence - Joe Long was great.
Additional Comments - Working with Cutting Edge Contracting was so much easier than what we experienced with most other contractors.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Cutting Edge Contracting Inc as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys