CE rebuilt my back patio cover, poured stamped concrete pad, siding/roof/paint/gutters for my garage, and gutters for my house. All projects started with great recommendations for products/solutions, were done with quality materials, on time with good attention to detail, and look great! I am very happy with all of the work they did.
well done - hard workers - no problems or issues
When the salesman came out he was spot on and honest with me. I was impressed with the work that hey did and the quality that I got was amazing. I would recommend them over and over again and I don't say that lightly, believe me I don't.
I am very happy with everything Cutting Edge did for me. Sean's first partner was in charge of building my custom deck and it was an awful experience. When I called Sean regarding my issues he came right out and practically rebuild the entire deck to make sure it was right and safe. Since then he completely did my driveway and is just finishing my main bathroom. I will always use Cutting Edge and work solely with Sean.
Project went smoothly. Came in at discussed price. Working with Brandon was easy, non stressful. His crew worked cleanly, professionally, was completed as dicussed
I used Cutting Edge to do a complete replace and repair siding and paint the home. Not only were they very profession, prompt but they were proactive when the scope of the job changed. I would highly recommend them for any home repair or rebuild.
Excellent follow through, organization and quality work. I didn't have to prompt or pester to get things finished. The onsite crew was fantastic! My house looks gorgeous. Thank you!
Joe has worked on prior projects for me and he is always professional, gets back to me in a timely manner and we enjoy his company. Joe always makes sure the job gets done correctly.
Sean Kelly and his team where a pleasure to work with. Excellent communication before, during and following completion of the project. Took care to protect our numerous plants from injury and meticulously cleaned up the work side. Would highly recommend.
The guys did a great job and they were very communicative throughout the process. Willing to go over details and make sure you are happy with their work. We will use them again.
Excellent Crew! Completely comfortable with the entire crew in my home.The crew did a good job and it was a very relaxed pleasurable experience!
Cutting Edge Contracting Inc did a wonderful job on my house. The new siding, new deck, railings and fresh paint definitely gave my house exterior the update it needed. It looks like a brand new house! All of the members of the crew were friendly and professional and a joy to work with. Communication with my Project Manager was exceptional. I would use this company in the future and recommend them to my friends.
We were out of town for the entire process of quoting and reroofing. We were kept up to date every step of the way, with frequent progress photos. When I finally saw the finished work, it was very professionally done with many small touches to improve the roof drainage.
They were very good, they were a great company to work with.
Tyler was our sales manager. He kept us in the loop on what was happening and when. Very personable and honest.
Cutting Edge Contracting was professional from start to finish and i was vary happy with their work i would highly recommend them
I'm always a bit wary of good salesmen...since they're not the ones on my roof. Cutting Edge exceeded my expectations by having a very open, direct, efficient salesperson who represented some very good, dedicated, hardworking roofers. When I had a slight issue after the job was done, they immediately arranged to come and deal with my questions/concerns. I have no doubt that if I have a question a couple of years down the road, they'll be there to talk to me.
Don't waste your time like we did continuing to interview and get quotes from roofers after talking to Sean Kelly of Cutting Edge Contracting, Inc. If you are looking for an excellent owner; excellent, polite and very cooperative crew; get a quality job done; and know exactly what they will be doing; why they will be doing what they are doing; and know they are using the very best quality and newest available materials; constantly being informed on the status of the job, not only from a co-owner, but by the crew, then you need go no further. I couldn't recommend Sean Kelly or Cutting Edge Contractor Inc. any higher than I do. And I am not a person that usually recommends something unless they really do represent the 'cutting edge.'
Concern For Needs - Over and beyond expectations. Sean actually deserved more than a 4 if there was a higher score to give. He spent extra time to hear our needs and concerns, and actually found more items of concern than we even knew about. And Sean was not the first person we had come to the house to us a quote, including one man who said he didn't want to get on the roof and it was at that time I decided it was time to go back into the house. He addressed our concerns so completely and easy to understand and documented with photographs he had taken while on the roof. He made it very clear that the crew that came to complete the job understood very completely the particular concerns we had and he made sure they were all completed to our satisfaction.
Sales Solutions - deserves more than a 4 here also. Sean was really a breath of fresh air after receiving previous quotes and comments from other contractors that really didn't give me a lot of confidence, and also that although given as many as 4 different options, I really couldn't determine which option was really required. Just a little repair on the worst area, the little repair plus another possible problem, versus replacing the entire roof, shingle or metal. Actually got me more confused than understanding. All that was eliminated the day Sean came to our house. He answered my questions completely as to whether we should consider a metal roof, picture proof of the multiple problems on the roof, and made it clear the roof on the garage could possibly last another 2 years, but offered us a discount if added the garage. His price was higher than any other quote we got, but he also gave us confidence that we were getting our money's worth and actually getting a much better roof than any of the other contractors we had here to give us a quote.
Follow Up - he was on top of things at all times, and always kept us informed even when his crew was here, and they were extremely informative and helpful also. Deserves more than a 4 on this one too.
Communication - extremely well, more than a 4 once again. The crew was very informative, and willing to assist even on little things. They had to replace many of the plywood pieces under the roof, and one complete half where there was a lot of dryrot. There was one place that had a small leak just after we moved in and the roofer that came to the house (Not Cutting Edge) 'fixed' it and no apparent leak since. But I asked one of his workers if there was any dry rot in that area and he walked over and I directed him to the spot and he checked it out, and said there had been a lot of dry rot adjacent to that area, but that was one location where they plywood had not been replaced. He asked me if I wanted him to release it regardless of his findings, if it would make me feel more secure with the job, and I said yes, and he said he would do it right then, and it was approaching 7pm at that time. It was completely removed and replaced before he went home. I would say that was good communication and very helpful staff.
Project Manager Professionalism - why don't we give him an 8 on this one! Never run into a project manager like Sean. Wonderful personality, so very positive, and so very thorough. We actually knew what was going on with our new roof, and truly understood why he was replacing the entire roof, and wouldn't have considered any other option at hearing his evaluation, even though the roof was only 10 years old, and realizing how shoddy of job the initial roof was that was put on our house. We have only lived here for 2 years, but felt we were doing the right thing, and definitely knew we had the right company doing the job.
Professional & Organized - So very organized, like no other contractor we have ever hired. We will definitely recommend him to any one looking for a new roof, and tell them they will get what they pay for!
Clean & Safe - Perhaps this needs to be an 8 also. There was never a time during the job that the site was not clean and safe. I cannot believe there wasn't a bigger mess at somewhere along the process. And it was not an easy location to keep a clean site. But they transported the old shingles from the house to the adjacent garage, which was the only access to their truck to go to the dump. Our house is elevated on a small hill with a steep driveway, and nothing seems to be impossible with them. I was absolutely shocked that a bigger mess wasn't created, and when it came to clean the place up after they were done with the roof, there appeared to be nothing much more to be cleaned up! Tremendous job.
Quality: Workmanship/Materials/Crew - Sean went to all details to give us the quality of his work, his previous jobs, recommendations, and why the materials were far superior to than what I think was in quotes from other roofers. And Sean told us about each of his construction crew, and their experience which was very impressive also, and seeing them on the job was also certainly beyond expectations by many miles.
Value - It was the most expensive quote we got, but by the time we signed the papers, we knew why the price was higher, and we knew we were getting a superior job and with a superior crew and there was absolutely nothing that ever made us change a single thought in our mind about any aspect of the job. I don't like to pay more money if it isn't necessary but I felt very comfortable that we would not regret this decision for one second. We are very proud of our new roof. Just look around the neighborhood. Both of our neighbors have new roofs, and there is no comparison and one of them is a metal roof. I would say you don't always get what you paid for, but with Cutting Edge, I am totally confident we will be seeing the same thing in 30 years if we are still around!
Likely To Recommend - this company is definitely an 8 star company. Of course, i am recommending them to people that aren't even looking to replace their roof. This is the kind of service I would just like to have the honor of being able to experience this kind of service more often, but it isn't very common these days to run into someone who exceeds every aspect of his job by heaps! You might get the impression that we were pleased with Sean Kelly and his company, and the beautiful roof we now have, and the confidence we will still have a good roof for many years. Indeed a pleasure to deal with Sean Kelly and his company. Only doubt I would have is on your form, not being able to have a wider grade of scores so that I could help make you realize how much we liked Cutting Edge and Sean Kelly. Don't waste your time like we did continuing to interview and get quotes from roofers after talking to Sean Kelly of Cutting Edge Contracting, Inc. If you are looking for an excellent owner; excellent, polite and very cooperative crew; get a quality job done; and know exactly what they will be doing; why they will be doing what they are doing; and know they are using the very best quality and newest available materials; constantly being informed on the status of the job, not only from a co-owner, but by the crew, then you need go no further. I couldn't recommend Sean Kelly or Cutting Edge Contractor Inc. any higher than I do. And I am not a person that usually recommends something unless they really do represent the 'cutting edge.'
Areas Of Satisfaction - The most and satisfying experience was receiving the quote and Sean Kelly's visit to our house, with his extremely detailed evaluation, and knowing we had lots of questions and making sure he had our specific concerns totally understood and that this information was made extremely clear to his crew.
Recognized Excellence - SEAN KELLY - already explained over and over why we were so impressed, ISRAEL- the foreman for the job, who also was very polite, helpful and very experienced.
They were very good, and we enjoyed working with them.
Work was done in a timely and professional manner, to high quality standards. We discussed alternatives and the contractor suggested the most cost-effective one for us, which was horizontal siding. I would recommend this contractor to anyone.
From the time I contacted Home Advisors, they were the first contractor I called. They set up an appointment in a timely manner and understood my needs. We thought we'd be scheduled three weeks out, but they finished another job sooner and were there in two weeks. They cleaned the job site daily and were very professional in their approach, appearance, and work ethics.
They were quick, good, and their work is great.
Cutting Edge did a terrific job on my badly damaged roof and siding. They were extremely thorough on their bid and scheduled me quickly. They did a great job of repairing the root issues before putting the new roof on. The roofers that worked on my house were some of the hardest working guys I've ever seen. The siders were extremely meticulous and detail oriented. And the painters did a great job putting on the finishing touches.They were very thoughtful and very respectful. I am very pleased with the work that Cutting Edge did. I will most certainly be calling them back for my other projects.
They are a very high-quality company. I can't tell you how satisfied I was with the work! I had total trust in the whole company. Once I got to know them, I knew they'd do an outstanding job. I can't tell you with how happy I was with their workmanship! They were a great, great company and did an outstanding job!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Cutting Edge Contracting Inc as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys