The work performed was excellent and they kept us thoroughly involved and informed throughout the construction process. They were willing to discuss details, materials, construction process, and schedule throughout the project. All of the people from Cutting Edge involved in the various phases of the work were informed, knowledgeable, personable, and extremely competent. We could not have been more impressed.
They did a fantastic job on my project. All the team members were very professional and responsive.
All personnel we interacted with were fantastic to work with. Very knowlegable throughout.
I got my wow factor There were a few bumps in the road they fixed any concern I had in the end my house looks beautiful Like a brand new house
Cutting Edge will be my first choice for any future appropriate projects.
Cutting Edge was very easy to work with and their communication was extraordinary!
I will %100 recommend Cutting Edge to anyone!
I found every member of the Cutting Edge Crew to be professional, approachable and responsive to questions and concerns.
Cutting Edge Contracting is hands down the best company I have ever worked with. They are transparent, and honest. They are not going to be your lowest bid, but the peace of mind that I have about their work ethic, quality of craftsmanship, responsiveness, and constant communication makes them far and away the best choice out there.
Great job very friendly crew. Showed up when they were suppose to and did a great job on my roof and gutters.
We would not hesitate to enlist their services again and absolutely recommend them.
They were very easy to work with. Everyone was extremely competent, scheduling was convenient and I found the cost fair and competitive.
We have found since starting the project other friends that have used Cutting Edge and were as extremely happy as we have been. Our home looks very, very good. We have received a number of compliments on the new look.
I remember always seeing the Cutting Edge Contracting ads in TheHomeMag. Their magazine & vehicle branding is hard to miss…which invokes words like unique, bold, proud, confident, and experienced. So when the time came to remodel our home this year, we reached out to Cutting Edge. We soon learned that they were all those words and MUCH more. Our 1998 Washougal home was showing its age, and from Dec’ 2020 to May 2021, Cutting Edge breathed incredible new life into it. It’s not a stretch to say they created a total transformation. They were involved in complete siding & plank replacement, stone/masonry throughout the home, roof replacement, and exterior paint. Here’s what we love about Cutting Edge:
1) They know their stuff. They are total professionals with quality materials, quality workers, and quality craftsmanship. This is super important and it should go without saying, but for us this was our only home and it was important for us to invite a company to work on it that would take great care of it.
2) They know their customers. This is the biggest project we’ve ever undertaken. There were so many moving parts to it, so many timelines, and SO many people involved…we were so grateful that we were made to feel important throughout the entire process. They were patient with every single question, comment or thought that we had, and they asked plenty of their own and shared their expert opinion in order to make sure what we wanted came to life. They explained their processes so you know the “why” behind what they do. They don’t just care about something looking right cosmetically, it also has to be right functionally and for the long haul. In a time when a pandemic led to more families choosing to stay put and put renovate, which in turn leads to multiple projects going at the same time, or material shortages, we always felt like we mattered and weren’t forgotten. Phone calls and text messages were always promptly returned. We didn’t have to wait hours or days, and that brought so much peace of mind.
3) They are just good people. Period. And we can say this confidently because Cutting Edge only had their hands on the exterior of the home. We had a whole set of other people doing the interior, and sometimes you get an occasional worker that doesn’t seem to care, or makes mistakes, or isn’t passionate about what they do. Not the case with Cutting Edge. Every single human being on their crew brought their best every single day. That was so refreshing to us.
We are tremendously grateful for Cutting Edge!!
This team have really had my back and my best interest at heart after some very unfortunate issues with my project. This project has been a complete disaster and they have been quick to come up with solutions to help get us back on track. It’s not a typical project, so the fact that this has taken two years to complete has nothing to do with them. They came into a complete mess caused by a previous team. I appreciate their empathy, patience, communication and for sticking with me on this. It’s been really frustrating for everyone. Go Team, Highly recommend!
Without a doubt, I will highly recommend CEC.
Areas For Improvement - They did not fall short of my expectations in any areas. They were incredibly amazing.
Areas Of Satisfaction - They met my expectations for communication and keeping everything clean.
Recognized Excellence - Brandon is number one. I would also like to recognize the whole crew. I couldn't say one negative thing about any of them. They were all amazing.
Concern For Needs - Joe Long did a great job breaking down the costs and steps in the process.
Communication - I was well informed by the crew and management teams on dates and expected outcomes.
Project Manager Professionalism - Brandon was the PM for my build and was very professional in my dealings with me and the crew.
Professional & Organized - There were some dates that changed (almost always earlier than expected) but everyone I worked with did a great job and were exceptionally professional and organized. Even my neighbors were commenting to me about how well the crews were doing at the various tasks.
Quality: Workmanship/Materials/Crew - My home looks 1000% better than it did just 2 short months ago, the siding was done in just 2 weeks then we had to wait on the weather to paint but it was all worth it. The crews not only made my home look better, but repaired a lot of underlying damage due to poor maintenance by the previous owners.
Value - I feel like the value was excellent for the cost. Other places were quoting astronomical numbers and Cutting Edge were not only in my budget range, but were willing to work with me and let me know when there would be extra costs and how I could save on them if I wanted to.
Areas For Improvement - Nothing, if Cutting Edge can figure out how to control the weather so that they can paint at any time of the year then they would exceed any and all expectations but they were not short on any.
Areas Of Satisfaction - All of it! The siding crew did an amazing job in an almost unbelievable short time, and our painter did work faster than a 3-man crew working on my neighbors home, he also did an amazingly thorough and clean job and even worked with me on what parts he was working on so that I could finish a small project that he then painted.
Current Referrals - I don't know anyone right now but I'm definitely recommending Cutting Edge to everyone that's looking for exterior work.
Recognized Excellence - Anselmo, Aaron (siding team) and Orlando (painter), as well as Brandon and Israel for their constant communication and management!
Additional Comments - Cutting Edge did a wonderful job, I will be contacting you again for more work!
Areas Of Satisfaction - They met all expectations.
Recognized Excellence - Everyone was great.
Areas Of Satisfaction - The Window crew was exceptional. Highly skilled craftsman.
I have already spoken to several people about the very positive experience I have had with Cutting Edge.
Communication - Excellent. I felt that my concerns were heard and quickly responded to.
Project Manager Professionalism - I cannot say strongly enough how much I appreciate Brandon's communication. He notified me of each step in the process. If I had a concern, he was prompt in either responding himself, or sending someone to take care of the issue.
Clean & Safe - Daily clean-up was thorough. Workers were careful to leave materials organized and in a safe state.
Quality: Workmanship/Materials/Crew - Every person who did work on the project obviously knew what they were doing and were willing to consult with others to get the best outcome. I was amazed at the careful and intricate work that was often eventually hidden. Workers went 'the extra mile' to work carefully, but efficiently and quickly. Workers were respectful in interactions and respectful of the property and neighbors.
Lead Source - I chose Cutting Edge because I have fiber cement board siding on my house. When my patio cover collapsed because of the weight of snow and ice, it caused the soffit to detach and a lot of gutter and other damage. I am totally satisfied with everyone I have interacted with during the whole process. Everyone was efficient, effective, kind, and totally committed to doing an excellent job in a professional way. I have never had such a good experience with a contractor or company.
Areas Of Satisfaction - Cutting Edge exceeded all my expectations. The project (a huge one in my opinion) was completed far more quickly than I expected. It is a far better outcome than I could have hoped for.
Recognized Excellence - Both Brandon and Israel were exceptional in their leadership, communication, persistence to achieve excellence, and work outcomes. Teo is such a dedicated, hard worker. Moses, though young, is already a dedicated and an exceptionally fine worker. Mark was exceptionally creative and amazing in his intricate wood work. Orlando was very careful, efficient, and went 'above and beyond' in his desire get exceptionally fine outcomes. Also, I greatly appreciate that there seemed to be a lot of mentoring of younger workers. You are growing your ability to provide excellent service. I am sorry I can't adequately express my appreciation for all the great workers and their work outcomes.
Areas Of Satisfaction - Siding crew was professional and thorough.
Recognized Excellence - Siding crew juarez and his wife.
Areas Of Satisfaction - Great communication
Current Referrals - Yes I do
Recognized Excellence - The whole team was great to deal with
"Cutting Edge Contracting was wonderful from start to finish. I worked with Joe, and he was constantly in communication with me about the project. He answered my concerns and questions in a timely manner. All the workers that came to do parts of the job were respectful and knowledgeable about the portion of the job they were doing. A small problem occurred which happens with major construction jobs, but it was taken care of immediately and professionally. It was even fixed better than it was prior to the problem. I would hire them again for any future needs."
Recognized Excellence - all the workers that were on my job
Recognized Excellence - I would like to recognize the project manager and his assistant. They are both absolutely amazing. They are very responsive to text with any concerns we have. They are willing to go above and beyond on little things that were discovered. He would say oh yeah just buy that part and we will take care of it for you. With lively things, they are willing to go the nectar mile to make the project perfect.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Cutting Edge Contracting Inc as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys