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GuildQuality surveys
Customer satisfaction
Of 158 customers surveyed, 30 respondedReviews 28
- All feedback
- 5 Star
- 4 Star
- 3 Star
- 2 Star
- 1 Star
Recent reviews
Lorelei L.
Mike was very helpful with the entire process and advocated for us with our homeowners assn. He was able to replicate our previous deck with maintenance-free materials. Other residents hired Mike to replace their decks after seeing ours. He was able to complete the work in a timely manner (during peak construction season.
Customer in Mendota Heights, MN
They did a fantastic job. Part of it was little tricky and they had to be creative. They did do a good job the way it was situated.
Customer in Woodbury, MN
They were very efficient. They finished the job in one day and cleaned up all of the stuff. They took everything with them.
Customer in Burnsville, MN
Very dissatisfied.
Customer in Woodbury, MN
They were very efficient, and the deck was done in a day!
Chris V.
Mike was very professional, pleasant and responsive throughout the process of adding a deck to my home in 4Q2021.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Mike and the crew were very responsive and professional and kept me up to date on plans and progress.
Customer in Inver Grove Heights, MN
Custom Home Specialties did an excellent job of redoing our deck with maintenance free materials. They were able to squeeze us in their busy schedule in a reasonable time and completed the job in a day. We have gotten nothing but compliments from our neighbors on the quality and look of the deck.
Additional comments
Schedule
Schedule - They actually were able to fit us in sooner than we thought.
Recognized Excellence
Recognized Excellence - Mike Mortenson and his son were excellent from the initial quote through the construction.
Areas Of Satisfaction
Areas Of Satisfaction - They were able to complete the job sooner than we thought and the quality of the workmanship were great.
Jay K.
We had a 20 year old deck that needed to have the old cedar wood striped off and new floors, railing and complete stairway replaced. It looks absolutely fantastic!
Mollie M.
They completed the project promptly and answered all my questions! The project turned out nice!
Laron P.
Yes, but only if they give you $500 off projects over $15,000 as was advertised on their website. I got NOTHING!!
Dan Q.
Mike and the crews were great to work with. We were able to get on their schedule in a relatively short amount of time. The pricing was extremely competitive and the work was done quickly (4 days!). The quality of their work can't be beat. We are very happy with our deck.
David M.
They were on time and completed the work when promised.
Karrie K.
Pretty easy to work with and good pricing.
Customer in Inver Grove, MN
They did great!
David S.
Custom Home Specialties replaced our old cedar deck with a maintenance free design. I highly recommend Mike and his team! They built a beautiful, high quality deck on time and on budget. The materials and craftsmanship are superior and we now have a space that we actually use!
Jennifer S.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Love the quality of product
Jerry D.
Customer in Apple Valley, MN
Customer in Lakeville, MN
Steve A.
Georgia L.
Customer in Eagan, MN
Customer
Customer in Eagan, MN
Doug A.
Customer in Eagan, MN
Janet J.
Customer in Eagan, MN
GuildQuality
Customer feedback report
