Construction Zone was sensitive to my schedule and always arranged a day and time to come to my home. The employees respected my furniture and employees were careful when moving my belongings, especially my piano.
Completed project despite being closed because of COD 19 virus. We were notified at the closing day and contacted later as the project was restarted again to completion. Good communications. Thanks.
Greg, Russ, and the rest of the crew are very good at what they do.
I was always able to get thru to the boss to get questions answered (which was not true of another firm I decided not to hire) and in addition to doing a really good job they went out of their way in a couple of instances to do a bit more than necessary.
Everyone was very friendly and very helpful. We are satisfied.
They were very professional. The folks showed up on time. I was very pleased.
WE WOULD RATE A 4 STAR.
They were very professional. They got out there immediately through our insurance company. They were all great guys!
This unfortunate experience was softened by a caring and efficient adjuster, Kelly! She was efficient, professional and thorough.
They were very polite and synthetic to my needs and I loved everyone at Construction Zone. They were very nice and everything they did was pretty much perfect.
Some of the work I found to be quite unsatisfactory.
Everyone I worked with at Construction Zone was very friendly.
This company was extremely unprofessional. Having an insurance claim that was relatively common, and the process being outlined by my insurance company, I thought the process would have been extremely painless and smooth. I was wrong. The initial plumber who came in was FANTASTIC and held onto his word with his scheduling, the rest of the construction process did not go the same way.
I am pretty much thoroughly happy.
You can leave your house and feel good your home is safe
Such a great team, excellent customer servicr, stayed on schedule and keep me informed throughout the process, best restoration company anyone could ask for!
Everybody was wonderful to work with. Everybody was courteous and professional. They did great job.
Everything was done to my satisfaction and they were very courteous.
Workers had to come out 3 times to finish one room that was painted. They missed so many spots that I had to mark them with tape. There was paint on the carpet. I home was in disarray for over a month. We are still waiting to have someone come out an correct the errors that they made in another room. Unprofessional, unqualified "handy men". Would NOT recommend them.
The project manager, Frank Gray, was absolutely excellent. You couldn't ask for a better project manager.
They responded to repairs but the initial quality was not done well. The foreman I spoke to never came out to see the job.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Construction Zone as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys