The workers were very professional and did a fine job. I felt they were very motivated to please me and for me to be satisfied and happy with the finished job.
The team was very professional and empathetic to my situation. I have worked with many restoration companies in my career, Construction Services was by far the best.
They did an excellent job and they were very professional.
Great experience despite the unfortunate situation. Construction Services completed the work quickly and thoroughly and my basement was back to its old self in no time.
They were very courteous and did a good job. They fixed me up far better than what we had before the fire. I was very satisfied.
We are very pleased with our overall experience with construction services of west Michigan and would highly recommend them to our friends and family
The only thing I want everybody to know is before starting the work, make sure they have the proper material needed for the job.
They took almost a year to complete the work.
They did a good job.
They showed up the next day after our fire. They were professional, caring, and really listened to our concerns and needs. They answered all our questions. They are an amazing company and deserve everyone's business.
We were happy with many of the workers. We were very unhappy with some of the insurance issues and the general contractor.
Construction Services did their job. They went above and beyond our expectations. They were extremely helpful and courteous.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Construction Services of West Michigan as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys