They were very professional and very polite. The onsite workers were very polite, professional, and did a very nice and clean job. I would definitely recommend them.
Would not recommend. The installers didn't have sufficient materials and installed anyway. The drip edge did not cover my entire roof edge, so it had to be reinstalled.
The job was not done correctly the first time. They didn't seem to have knowledge on the product. The people sent by Choice Home Improvement told me that the installation went great and that there would be no problems. Some shingles fell off. The next person who came to my home discovered that they did not take the plastic off the shingles so that they would stick together. Six months later, my problems are not resolved and I have not received an apology. They are difficult and I wouldn't recommend them.
Not sure. On the shingles the fell off, the nail holes were about 2 inches from the tar strip, so it makes me wonder about the total workmanship
I was very dissatisfied with this company. Very dishonest. Charged more than contract and very unprofessional. Company did not follow through.
It was very irritating because I just got my warranty today for a job from almost two years ago. All that is is getting paperwork from them. It didn't go as smoothly as I thought it would be and by the time the day was over I realized I didn't get anything done that was supposed to be done. I don't understand why they sent out a salesman, who didn't know what the first guy said and who is just saying, "I should have had it in writing," for the simple things they are supposed to do. Flashing is part of roofing but they didn't replace it and I was told it would be replaced. The first gentleman that did they inspection knew exactly where the water was coming from and he even said, "it's the flashing."
Absolutely NOT!!They are very unprofessional and a nightmare to work with. I will not be recommending them to anyone
They were very professional. Everything was done according to what we wanted.
They should not do business in Boston. They are not equipped to do business here. The men travel too far, their trucks break down regularly.
The staff were professional. The installers did a great job. They were ery polite and knowledgeable.
I was impressed with how they completed two jobs in one day.
The process was not smooth. The quality of the workmanship I was expecting, was not fulfilled.
They wanted to start work as first agreed to in March even with 4/5 feet of snow---finally agreed to a later date in May.Work appears to have gone well and pleased with with quality. However one made to order sky light frame not flashed adequately and a small leak ensued. Will fix it soon as promised. One other sky light inside finishing left incomplete showing edge of roofing plywood from inside. Will fix soon as promised. Lastly, although a magnet was used to scour the yard for nails, I personally picked up about 60 myself after they left.Finally, a strip of facia was dislodged from front of house and three weeks later still has not been replaced.
The work does was great. He was knowledgeable, professional, neat and pleasant.
Review - The work does was great. He was knowledgeable, professional, neat and pleasant.
Recognized Excellence - The installer did a remarkable job. He was very thoroguh.
The salesmanship and knowledge of the product was excellent. The people that I dealt with were very professional. They went out of their way to show me what I needed, and they worked with me as far as the pricing. They were really exemplary. The quality of the work, as far as what I can see, was done well. I had a couple minor issues with the cleanup, but at the same time I do have to throw in the fact that we had a great amount of snow still on the ground and it wasn't the easiest of working conditions. I'm sure things get dropped, and they wouldn't even see them until after the snow is gone. I can't really hold them to that. My only disappointment at the end of the job is that I would have liked to have someone come out to do a walkaround. They should have seen if there were any concerns or problems that the crew may have run into when they were working. However, nothing like that was said or done until I pushed the issue. Then the owner came out and resolved the problem. That is why I couldn't rate the survey 4's all the way across, but I would have. There were a few things that were a shade unsettling as far as I'm concerned.
They were pretty good. They came out and got it done in a half a day.
Areas Of Satisfaction - The roof looks good.
Areas Of Satisfaction - I was pleased with everything that Clear Choice Home Improvement company did.
Recognized Excellence - Naomi was excellent in her keeping me informed and up to date on the order and installation!
I would highly recommend this company to anybody. It is a great company.
They gave me a good sales pitch, and they followed up on what they presented. They did a good job on the install.
Areas Of Satisfaction - The way they took the time to perfectly fit the windows into place. A lot of friends have come by the house and they are impressed with how the new framing looks like it fits right in with everything, as if it was meant to be there and not a replacement window.
Recognized Excellence - I think I would give a shout out to the lady (Naomi) in the service office who answered all of my questions and responded to my calls very quickly and checked up on everything. The two installers were also very good, no dilly dally, no breaks, went right to work.
Recognized Excellence - The boys that came out to do it were excellent and knew what they were doing.
Areas Of Satisfaction - I was most satisfied with the timely manner that Clear Choice got the job done in.
We are very satisfied with this company. Chad was courteous and professional in explaining what would be done for the job. The installers, Brian and Eric were so pleasant to talk to, they completed the job of installing the new gutters in less time we expected. They did a great job. I highly recommend this company, the quality and customer service is superb. We are so pleased that this company did such a great job.
Review - We are very satisfied with this company. Chad was courteous and professional in explaining what would be done for the job. The installers, Brian and Eric were so pleasant to talk to, they completed the job of installing the new gutters in less time we expected. They did a great job. I highly recommend this company, the quality and customer service is superb. We are so pleased that this company did such a great job.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Clear Choice Home Improvement as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys