Areas Of Satisfaction - I was most satisfied with our salesperson, Dennis Cisney Jr. He knew what he was talking about and he understood what we wanted.
Lead Source - I heard about Cisney & O'Donnell from different people.
Areas Of Satisfaction - The quality of the windows.
Areas Of Satisfaction - They did a good job. It was a good call to change the original plans.
Lead Source - I have been working with them for years.
Areas Of Satisfaction - Toby the salesman and the architect did an excellent job.
Additional Comments - The roof looks great!
Areas Of Satisfaction - I liked everything.
Lead Source - I was referred by a friend.
Areas Of Satisfaction - They met the date for completetion, and the guys doing the work were great.
Additional Comments - Completely satisfied so far.
Areas Of Satisfaction - I have been overall satisfied with the process.
Areas Of Satisfaction - I think that the job was done and the roof looks tight and well formed.
Lead Source - We have had dealings with them for many years, we got all of our swimming supplies from them.
Areas Of Satisfaction - I was most satisfied by their professionalism.
Lead Source - They are in our neighborhood. I get my supplies from them.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Cisney & O'Donnell as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys