Did a great job

It was a great experience from the first phone call to the installation. Everything went smoothly and they worked with my schedule. Everyone was polite and professional.

Tightened up your project and make sure everything was left as it was found

The installers made sure I was satisfied

The dimensions of the tub are not what I was led to believe. When I spoke to the people in NC, they couldn’t have cared less.

The installers were great. The sales rep and the measurer for the product required more training. Which caused inconsistency,miscommunication and delays.

Everything with Mad City Windows and Baths has lived up to my expectations of what a company should perform like. Customer service is outstanding. I feel like my satisfaction is important to everyone that I have dealt with so far, from the salesman to the installer to the follow-up calls.

The service was excellent! Reuben did a fantastic job of removing the tub and installing the new shower. There was a disconnect on the shelving to be installed. However, installation manager assured me that would be addressed.

I knew, before I said yes, that this is kind of pricey for my friends and family. It will take me a long time to pay it off.

They showed up at the time they said. They got right to work with efficiency and knowledge of how to go about what needed to be done and how to get it done in a timely manner.

Everyone was very knowledgeable about their work, was friendly, went about their work in a timely and professional way. A big plus - left by cleaning up afterwards. Could
Not be more pleased. Everyone left a 10+ rating behind them for Mad City Baths and Windows!

Quality product and excellent installation.

The shower is beautiful!

Came when they said they would, answered any concerns I had about the install and cleaned up throughly.

Attentive, thourough, on time, excellent workmanship

i am very pleased with the installation and the look and function of the new door. There were some "glitches" in the ordering process and paperwork, but all in all, I am very pleased. The actual door is great!

They came when they said they would and clean up very well.

Michael did a fantastic job with the installation of the new shower unit. It looks so beautiful with the tile coloring, the safety bars, the sliding glass doors, the shelves and just having a larger shower.

The end product is amazing!

Beautiful Shower....I show to all visitors....and they want the same......Thank you

From contact with the first person I meet at the show everything was very professional and a great experience to the end.

Very professional company that explains very thorough the product and process. Would highly recommend!

I am pleased with the results and the workman ship of our new shower. It came at a perfect time in our lives. We feel much safer knowing that we don’t have to step over the tub to get in and out of the shower.

We are not overly impressed with the timeliness or quality of the install

Any one that ask me and I have a card to give them