How fast and professional the crew did the job

A Chappelle representative promptly responded to our request for an in-person assessment and estimate.

From the Sales Rep to the Installation Supervisor the contact and communication was excellent. On top of that one day completion is unbearable. The total cost was very competitive with the other four I interviewed. I’m a difficult person to please but they did. Thank you to all of them.

I feel they did good work for a reasonable price.

No pressure by sales people the salesman Michael was wonderful. Everything from the sales person to the completion went smooth.

Was a painless experience and done right the first time.

Contractor replaced roof and decking in a professional manner

Better communication. Things took awhile to start jobs.

They were expierenced professional friendly and knowledgeable

From start to finish, we were very happy with the work ethics and progress the crew has made.

I appreciated the communication and willingness to answer any & all questions.

Great

From the start of me contacting Chappelle Roofing (as I was referred to from my friend along with my next door neighbor who just had a new roof put on by Chappelle) an appointment was easily made for a roof inspection and estimate at my convenience. The consultant (Jeffrey Leonard) arrived on time and inspected my roof thoroughly and took pictures. He gave me a quote on a repair only as well as a whole roof replacement. Since I was more than likely going through my homeowners insurance Jeffrey assisted me that same day while making the initial roof damage claim with the insurance rep. Jeffrey remained in constant contact with me throughout the insurance process all the way through getting an entire roof replacement as there was more damage than originally thought to be. The installers removed my entire old roof, replaced the initial plywood and truss damage and had my new roof completed by the days end. The installer crew kept a clean working area throughout the project and satisfactorily cleaned up before leaving my property. The next day when the trailer dumpster was picked up from my driveway the sole employee completed an exterior yard and driveway sweep for any remaining nails and this wasn't rushed as he took the time to complete the sweep in its entirety. The roof shingles I selected (WILLIAMSBURG GRAY) look absolutely fabulous as I did a total color switch from my original terracotta shingles which were the original shingles on the house when built. Jeffrey even (without hesitation) came back out to my house for some very minor details which he did for me. I truly cannot say enough positive things about my experience with Chappelle Roofing from the personal help, excellent product quality and warranty along with the excellent quality of work by the roofing crew I had and the honesty that this company presented. I had a choice with many different roofing companies but due to those two recommendations from my neighbor and from my friend I made the right choice with Chappelle and do not regret a single thing doing so!!

To everyone they took away my stress and completed my roof faster than I thought was possible thank you

Chappelle made the process of our roof replacement so easy! They took care of everything from start to finish. Very professional and excellent crew.

great

Tyler helped us from beginning to end and kept us very informed throughout the process.

Shingle color was given, then lost. Weeks passed by with delayed services after agreement. Wrong color shingles were installed.

Knowledgeable, professional, quality.

Yes, I have already

Yes!

From beginning to end Tyler and Rachel were amazing, we also had Mike involved and he was just as awesome.

Better informed with paperwork given had to ask for it

The value for what was done

Overall experience was not satisfying