Overall I was very pleased with my window replacement project with Champion.

Overall our experience was sastisfactory. There were a couple of glitches with the contract that had to be corrected on a couple of occasions. And when we asked Jared Swearingen about the awnings that were to be removed from the front of the house and they were not to be put back on Jared told us when we asked if Champion Windows would haul off the awnings when the job was complete and Jared said that it was no problem the awnings would be hauled off by the installation crew. Well that has not happened and the awnings are still sitting on the ground at our house. I have called about this and was told that someone would be notified about this problem.

Very satisfied with product and the experience with all the sales and installation of products

Windows are exceptional quality. We have already felt the difference whether it is a hot or cold day. Rooms now stay at a more consistent temperature whether we are running the heat or air conditioning. Sales and installation were outstanding.

Easy and funniest guy and helpful

I have already talked to a few people about champion. Their prices are fair and they do a great job

We were very pleased with all the people who meet and talked to for our window.

The windows look really nice, they helped a lot in keeping the summer heat out. Looking forward to seeing how they do for winter

Comments based currently on cracked outside pane of the largest picture window within first three weeks following install. Cause unknown, awaiting Springfield Missouri Champion staff analysis and replacement. This is holding up next Champion project (sun room deck). At least I get to see the Champion warranty in action and get an assessment of it's responsiveness at addressing issues.

Everything was done right and installation crew was fantastic. Looks great.

I wanted to do some shopping, but the guy that came out said I had to get it right at the time, or it would cost me a lot more. He didn't give me a choice, and I wanted the windows. I wouldn't recommend sending him out to anybody.

Too many mistakes

Champion windows had good pricing & that was about it. The amount of follow up we had to do to get issues fixed (and they still aren’t) was ridiculous. We still have windows that have vinyl welds that look like a toddler did them. The wood the team
Cut out was jagged and uneven and while they did the bases AFTER to make It look decent, we still should’ve been made aware that it would look and be left that bad. If I hadn’t of fought to have it fixed, they would’ve left it as is. And I was told “that’s just how we do it & we don’t fix it”.

Our windows fog up with condensation on the inside every single time it’s cold. That’s why we decided to buy new windows- so it’s frustrating that it’s still happening after spending a lot of money.

Holes were left in the side of the vinyl & when I asked about it, I was told they were left that way, but they later came back and put in plugs which made it look much nicer. The install team did not clean up the windows well - didn’t even touch the glass or vacuum out the tracks- and they didn’t wear any type of footwear cover to prevent mud dirt etc from tracking in.

Overall, not happy as we were recommended to use champion from a family friend who lives in another state. I believe they had a much better experience but I would not recommend champion.

They also sent the wrong window initially and we had to reorder which delayed the entire project (that we had planned out due to the birth of our baby) and they had to come AFTER the baby was born and was only 2 weeks old- which I did not want).

I will say, the business team and the install team were both very kind and responded to my requests generally quickly and worked around my schedule. But there was no rush or apologizes to get things done or taken care of and I had to follow up on every little thing. We still have picture windows that have cracked vinyl welding that have not been addressed.

I will recommend highly if our issues are resolved.

The installers did a good job in a really old house.

There was a lack of communication before installation. Nobody told me my blinds would no longer fit. When the installation crew came the first time they told me they didn't have all of my windows. I do wish I was informed of that while I was scheduling them to come out. My last 2 windows took almost 3 months to show up. The installation crew did an amazing job and the windows were good quality. I had a couple of issues with the windows (sharp edges, loose latches etc.) The installation crew was able to fix everything except for the top corners of my picture windows which had exposed foam on the inside and outside. After installation I was contacted by Champion and asked if I had any issues. I informed them of the exposed foam and they put in a service to have it fixed. I also told them I was upset about the blinds no longer fitting and I was told they would "take care of it" but I haven't heard back about that. Not the best experience for me but the quality is good and the installation was very good so 4 stars from me.

Love my new Champion windows both inside and out!

The 2 men that came over were excellent workers. Very professional and hard workers. They deserve a raise. Cleaned everything up and even washed the windows. We would definitely recommend them to work for others. The windows are quality and look so nice. Thank you. Robert and joyann poore.

I have enjoyed the fact that I can leave curtains open and the room will not overheat. This is a huge plus. I love the windows.

My experience with Champion was A1 from the beginning. Everyone I talked to and spoke with was interested ln seeing that I understood what I was purchasing. I was notified periodically where my order stood. The installers were prompt in arriving and were very much gentlemen and pleasant during their work day. I am pleased 100% with my windows, they are beautiful and I am enjoying them every day. I hope to purchase more another time.

I might recommend to friends once I figure out if I got a good price

I definitely recommend Champion Windows !!!!

The prices were very competitive.

I had an excellent experience with the salesperson. He followed up with me, and I appreciated it very much!

The installers were very efficient, nice, patient and were able to answer any questions I had.