They were very professional, did a great job on the installation, and the clean up was excellent.
I was told 4-8 weeks for installation. It took over 12 weeks.communication was poor a first, but did improve
It adds to the efficiency and cooling of the house. Also it looks great.
Do not use Champion! It took forever for my siding to be installed. I ordered the siding in early May and the siding was installed in late August. The installer told me that the color match sealant was on back order and an installer would apply the sealant once it was available. It's now mid October and the sealant has yet to be applied. Rob Covert, the installation manager, is avoiding my calls and emails regarding the entire process.
I had replacement windows, a roof and new windows installed. The experience for all these transactions, installations, and some minor repair issues with windows was handled with professionalism and in timely fashion.
They adjusted to my schedule and delivered a wonderful product. I LOVE my new windows.
The consultation through the final installation was far better than expected. The consultant heard my needs and designed the right windows for me. I am not a fan of sharing stories about other companies which is what each consultant that I brought to the house did. I told her not to do it and she is the only one who listened!The guys who installed the windows were very professional and did a great job too.
The salesperson, the installer, and the office workers were all very professional. They got the job done.
Champion Windows has excellent quality windows, service, and warranty. Would not consider any other company. We have used them in several previous homes and wouldn't use any other company.
We are delighted with Champion Windows. Champion Windows provide quality workmanship and material with a great warranty.
I tell people that we are very happy with Champion. I feel Champion has always been very good to us and respond very well.They don't try to get out of anything. We are very happy with them!
Buyer beware!!!! Nightmare does not even come close to the experience we had!!!
Good customer service comes with trained knowledgeable staff in sales, administration and installation of windows. The window installers demonstrated the highest quality of service.
I am very happy.
Good product and good workmanship.
I was happy with work and windows. I would recommend to anyone. They did an excellent job, they were here in a timely manner, the installation was great and everyone was on time. I like how Champion Windows stand behind their windows.
They did an excellent job, and I would recommend them to a friend if they wanted to replace their windows. I am glad I chose Champion Windows of Pittsburgh.
I was sold windows they could not produce , which was the fault of the sales girl who was let go .They did after an amount of time get my windows made and installed so I give them credit for that
The workers were not only professional and efficient but also they were very friendly and outgoing. I was comfortable with them being in my home. Those gentlemen were a pleasure to have in my home that day.
Rob is an excellent installation Manager. Stay away from Jim Johnson.
I am very happy with the quality and the look of the four seasons sunroom.
The installers Michael and Leon were exceptional in their skill, their cordiality, and professionalism.
They are a little pricey but the windows are excellent. Our heating bills have been much lower since our install.
The windows are high quality, and the installation was great. They had some problems with workers not showing up at first, but all in all we love the windows.
Not only would I not recommend them, I would recommend people not contact them if they want their windows in a year.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Champion Windows of Pittsburgh (Service Only) as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys