very happy with the whole process

I'm hoping the windows are actually worth the money, I have second-guessed my decision all along the way. 4 out of 5 windows did not fit, the old windows had to be re-installed and replacements ordered. NOT ONE PERSON FROM THE COMPANY EVER CONTACTED ME. Any feedback I received resulted from my reaching out for answers through customer service...always long wait time.

Windows are good customer service is not.

Took 3 tries to get the correct storm door

I had a great experience from start to finish. Everyone I had contact with was helpful & courteous. I really like my new windows. I had Champion windows installed in another home I owned & was very satisfied. That’s why I chose Champion again. Thank you

We are very pleased with our new Champion window!

Very good cleaned all the mess up very good work it is terrific great job thanks for all the hard work

The installation crews were the best!8

Love the product but the build process was a disaster.

Ask us after it is all said and done. It appears there may been trouble in the kansas city area with the project manager. And we have not been pleased, however getting better.

Unable at this time

Probably, overall would recommend this company.

Screens for awning windows left the factory 5/16' under size in height, installers when I pointed this out said they also noticed screens were under size in height but were told to take the windows out and install them, my only conclusion is, installation manager thought we would not notice. Working for an ISO and M1003 company for 40 years, my opinion is Champion Window company QC control leaves something to be desired.

Very terrible service post installation. Screwed up glass in windows in one room. Been waiting for months for screens.

I do talk you up to my friends and neighbors. I do not usually post comments on any internet site.

Expensive and delays prevented on time install

From start to finish everything was as it should be I am very satisfied with my windows

I will reserve comment until the replacement glass is installed

Everyone we interacted with at Champion was friendly and helpful. We never felt pressured by the salesperson, and that helped us feel this company is trustworthy. Nothing is more off putting than a pushy salesperson in your home. The presentation that Zachary gave us sold the materials and Champion on its own. It was very impressive and made the purchase a no-brainer.

The installation crew were great. They were on time as promised and quick to work. My toddler was fascinated with the installation crew and the gentleman was kind enough to interact briefly with my son instead of ignoring him or acting like he was in the way. I felt comfortable with the people who came into our home and satisfied they left things as they found them.

Champion will have my business for years to come, and I will 10/10 recommend them to anyone who needs windows.

i thought the showroom rep, the salesperson that came to the house, and the installers were all top notch.

Good windows.

On July of 2023 we had our bay widow installed unfortunately the picture window was scratched. This is where the trouble began, since then as of today June of 2024 almost one year we have had or tried to have 6 more picture windows installed all with some sort of blemish or crack or mismeasured. I think the product could be really nice if we could ever get a correct glass. Seems crazy to spend almost 10 thousand dollars and can't get a window without an issue. Pretty poor quality control.

From start to finish, Champion keep me informed on the progress

The quality of the windows and installation are very good. The scheduling and customer support are disappointing.

Windows, on special, were a good deal. But normal prices would be insane.