I am very satisfied with Champion Windows' work. They cleaned up and we received the materials quickly. The job was done timely and very professionally.
The salesman said the windows would be installed in two weeks and instead it was 6 weeks. We feel we were told what we wanted to hear just to get the sale.
From sales to installation and every aspect in between they were professional and represented themselves well.
I love my windows. There were some challenges.
It was an awesome job and was quick. We are totally pleased and could not be happier.
I am very pleased with the product and my salesperson was excellent.
Champion Windows did everything they said they would do!
I have had my windows and sliding doors replaced by Champion. Everyone is really nice to work with and they clean up very well when finished.
They were so easy to work, very knowledgeable, and the installers were great.
They are a great company to work with. The product is of high quality and the lifetime warranty is super. This is the second home that we have replaced the windows and doors by Champion Windows. In our first home, we had a torn screen and they were there within 24 hours with a replacement.
I liked the salesman and will continue to refer them to friends and family.
PC and the other person did a great job
It was one of the worst buying experiences that I have ever had and I have been in business for 50+ years.
You cannot expect everything to go perfectly the first time. I think to expect perfection right off the bat and everything done perfectly without any hiccups is unrealistic. The crew, you felt like they cared about what they were doing, and if and when it needed correcting they did not have a problem with that. They were not sullen or defensive. They were just very professional.
They did a excellent job! The quality and people were superior!
Taking into consideration the weather and this Coronavirus, Champion Windows of Kansas City managed to get my project done in a timely manner and without me having to oversee everything. They did a professional job, the house looks great, and the windows are great. I already see a difference in my utility bills. It has been a pretty good experience. I am really happy with my doors and my windows. It went real smooth!
Everybody was really awesome throughout the entire process!
Installation went well, but I recently found out that I can't paint the caulking they used and now I have to find another alternative.
Very professional crew. All persons involved are very knowledgeable and the product seems to be very high quality.
The salesman and the installers were on time and professional. The salesman was very informative, more so than other companies we were looking at. The installers arrived and were quickly to set up, remove and install five windows, and clean up. This entire process from start to finish took between 4-6 hours.
They were professional and were concerned about me. They did a fine job and was great.
This is our second home owned that we have called upon Champion Windows to replace windows in our home. We love the service, the quality and that the crews keep the job sites so clean.
I would tell my friends to shop around first.
They did fabulous, a really good job.
After I spent the amount that I spent on 4 windows with Champions, I could have went somewhere else and had all my windows done.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Champion Windows of Kansas City as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys