Champion of Columbia
Feedback report for

Champion of Columbia

1857 Reviews
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About this company

Champion of Columbia

Champion Windows and Home Exteriors of Columbia offers Window Replacement, Vinyl Siding, Entry Door & Exterior Door Installation, and Custom Sunrooms in Columbia and surrounding areas. Contact us for a free in-home consultation 24/7!

Types of work

Windows 2095
Gutter installation 2061
Window & door replacement 1897
Siding 1896

Contact info

8 Fernandina Court, Columbia, SC 29212(803) 667-4173

GuildQuality surveys

This page contains feedback collected by GuildQuality using impartial third party surveys. Learn more

Badges

GuildMember since 2012
Guildmember since 2012
Feedback Milestone
10 Consecutive Great Reviews 2025
Feedback Milestone
Actively Surveying Surveying most recent customers
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10 Consecutive Great Reviews 2024
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5 Consecutive Great Reviews 2023
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5 Consecutive Great Reviews 2022
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10 Consecutive Great Reviews 2020
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10 Consecutive Great Reviews 2019
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10 Consecutive Great Reviews 2018
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10 Consecutive Great Reviews 2017
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5 Consecutive Great Reviews 2016
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10 Consecutive Great Reviews 2015
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20 Consecutive Great Reviews 2014
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20 Consecutive Great Reviews 2013
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Photos 33

Map 4707

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Reviews 1857

Of 2311 respondents, 1857 left a review
4.4
1563 of 1853 would recommend
1318
245
113
57
120
No rating
4
How are reviews verified?

Recent reviews

Verified
This review has been verified as part of GuildQuality's survey process.
· Lexington, SC ·

The entire crew was very respectful and very polite.

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· IRMO, SC ·

All personnel were professional throughout project. Product quality is very high

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· Trenton, SC ·

Good quilty and will fix whats not right

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· Columbia, SC ·

Installation was a nightmare this time. They did not properly install the windows the first time. Had to come back out and remove and reinstall windows. Third trip was to cleanup caulk left behind from installation. I’m still not happy with the results but the windows are fine.

Response
Champion of Columbia   Charlie Z., we're truly sorry for the challenges you faced with your Champion of Columbia installation. We appreciate your patience and feedback. While we're glad the windows are fine, we understand your dissatisfaction with the process. We're committed to improving our service and subcontractor vetting. Thank you for recognizing our follow-up efforts.
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· Columbia, SC ·

The three lovely gentlemen who did the work were better than wonderful!

Response
Champion of Columbia   Nikki B., we're overjoyed by your feedback! Your praise for our team's professionalism is truly heartwarming. At Champion of Columbia, we're committed to delivering exceptional service. Your 'better than PERFECT' experience motivates us to maintain our high standards. Thank you for choosing us!
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· Columbia, SC ·

Dependable

Response
Champion of Columbia   We're thrilled you had a positive experience with Champion of Columbia! Your feedback on our dependability, professionalism, and quality work is greatly appreciated. We're glad our team, including Drew and Jeremy, exceeded your expectations. While we understand your cost concerns, we always aim to provide exceptional value. Thank you for considering Champion for future projects.
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· Columbia, SC ·

Friendly and professional installation crew.

Response
Champion of Columbia   Thank you for your feedback on your experience with Champion of Columbia. We're delighted that you found our installation crew friendly and professional, and that Doug Congdon provided excellent service. However, we apologize for the delayed start due to weather and the lack of communication about this change. We'll work on improving our schedule updates. Your feedback is valued as it helps us improve. We hope to have the opportunity to serve you again in the future.
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· Aiken, SC ·

Price in general is high. Pressure to buy on initial appointment rubs negative like the push to buy time share.

Response
Champion of Columbia   Wayne P., thank you for your candid feedback on Champion of Columbia. We're pleased our installation and products met your expectations. We hear your concerns about pricing and sales approach. We're committed to improving and providing excellent value. Your insights are important in helping us enhance our service. We appreciate your business and hope to assist you with future projects.
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· Lexington, SC ·

A great company. High quality product. Professionsl people

Response
Champion of Columbia   Robert P., thank you for your glowing review of Champion of Columbia! We're thrilled that you had such a positive experience with our team, from sales to installation. We strive to provide excellent service and value, so it's rewarding to know we met your expectations in all areas. Thank you for choosing Champion and for your strong recommendation!
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· Prosperity, SC ·

Great management they will fix any concerns if any.

Response
Champion of Columbia   Matt H., thank you for your glowing review of Champion of Columbia! We're thrilled that our management team, including Jim, exceeded your expectations. Your satisfaction with our installation crew's work is greatly appreciated. We're glad we could address the caulking issue promptly. Your recommendation means a lot to us, and we're excited about your future screen room project. At Champion, we strive for excellence in every aspect of our service, and your feedback motivates us to maintain our high standards. We look forward to serving you again soon!
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· Columbia, SC ·

Genuinely too many hiccups throughout the project too count them.

Response
Champion of Columbia   Thomas A., I sincerely apologize for the numerous issues you experienced with your Champion of Columbia project. We've clearly fallen short of our standards and your expectations. I'm particularly concerned about the problems with scheduling, workmanship, and overall project management. While I'm glad Drew was professional, we need to improve across the board. Your feedback is invaluable, and I assure you we'll use it to enhance our services. I have contacted local management to contact you and thoroughly address your concerns. Champion is committed to customer satisfaction, and we hope you'll give us an opportunity to regain your trust.
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· Irmo, SC ·

The team at Champion Windows really looked out for me they took their time everything went well and Mr Tom is so great he is humble as can be I just want to say thank you Champion for my new windows

Response
Champion of Columbia   Carla H., thank you for your glowing review of Champion of Columbia! We're thrilled that Jonathan provided such excellent service and that you enjoyed learning about our windows. It's wonderful to hear that Mr. Tom and the installation crew exceeded your expectations with their professionalism and flexibility. We're delighted that you're pleased with your new windows and the overall quality of our work. Your kind words about our office staff and their helpfulness are greatly appreciated. We strive to deliver exceptional service at every step, and we're grateful for the opportunity to serve you. Thank you for choosing Champion of Columbia for your home improvement needs!
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· Pelion, SC ·

Quality product, work crew was outstanding they treated the job as if it was their own home, very professional.

Response
Champion of Columbia   Steve S., thank you for your glowing review of Champion of Columbia! We're thrilled that you had such a positive experience with our product and installation crew. It's wonderful to hear that Drew Perry provided expert knowledge and that our office staff was consistently professional and responsive. We're especially proud that our installation crew, led by Jack, exceeded your expectations with their professionalism and attention to detail. Your high marks across the board, from workmanship to cleanliness, are greatly appreciated. We look forward to assisting you with your future bath and kitchen remodel projects. Thank you for choosing Champion Corporate for your home improvement needs!
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· Leesville, SC ·

Hunter and his guy were fantastic. They know what they’re doing!

Response
Champion of Columbia   Kirk R., thank you for your fantastic review of Champion of Columbia! We're thrilled that Hunter and his team impressed you with their expertise and installation quality. Your feedback on our materials and workmanship is greatly appreciated. We've noted your preference for phone calls over texts for scheduling and will improve our communication methods. While we're glad Erik provided good sales service, we'll work on enhancing our team's knowledge of the building process. Your satisfaction is our priority at Champion, and we're committed to continually improving our service. Thank you for choosing us and for your valuable feedback!
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· Barnwell, SC ·

Everything

Response
Champion of Columbia   John O., thank you for your glowing review of Champion of Columbia! We're thrilled that our team, from Damian to our installation crew, exceeded your expectations. Your satisfaction with our service, cleanliness, and quality is what we strive for. We appreciate your trust in Champion Corporate's family of brands.
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· Chapin, SC ·

A less confusing explanation of the pricing and the discounts or savings I was getting.

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· Barnwell, SC ·

Be more careful of items around when caulking is on hands.

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· Columbia, SC ·

Professional, timely and quality products.

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· Newberry, SC ·

Everything Champion has done at my home has turned out beautifully.

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· Rembert, SC ·

Installation professional was excellent. Site management non existent which doubled installation period. In hindsight, it is advisable to view samples and cover measurements, particularly when width and depth are key to aesthetic preferences. Don’t rely on pictures. Lesson learned.

Response
Champion of Columbia   Myra W., thank you for your detailed feedback on your experience with Champion of Columbia. We sincerely apologize for the issues you encountered, particularly with site management and communication. We're glad to hear that Larry from our installation team provided excellent service. However, we clearly fell short in other areas, including project timeline, material quality, and office staff responsiveness. Your input about viewing samples and providing specific measurements is valuable. We take your concerns seriously and will use this feedback to improve our processes. We'd like to address the issues you've raised and find a resolution. Please know that this experience is not representative of Champion Corporate's standards, and we're committed to making things right.
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· Liberty Hill, SC ·

Quality work, beautiful windows, reasonably priced, energy efficient, and good warranty.

Response
Champion of Columbia   Thank you for your glowing review of Champion of Columbia! We're thrilled that you're satisfied with the quality, beauty, and energy efficiency of your new windows. It's wonderful to hear that Courtney provided such excellent service throughout the process. We're also delighted that you had a positive experience with our installation crew and office staff. Your feedback about Jeremy and the installation team is greatly appreciated. We value your consideration for future projects like enclosing your porch. At Champion Corporate, we're committed to delivering exceptional value and service. Thank you for choosing us, and we look forward to serving you again in the future!
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· Chapin, SC ·

Whole process was smooth. No bumps.

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· Blythewood, SC ·

Good quality, reliable workers

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· Columbia, SC ·

The wrong back door was ordered after meeting with a salesman AND receiving an email from him confirming exactly what we discussed!

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· Orangeburg, SC ·

Quality material

Response
Champion of Columbia   Carolyn T., thank you for your glowing review of Champion Corporate and Champion of Columbia! We're thrilled to hear that you found our materials to be of high quality and our team to be professional and courteous. It's wonderful that you were satisfied with every aspect of your experience, from our knowledgeable salesperson to our skilled window installer. We're glad our installation crew left your work area clean and safe. Your feedback about our office staff's responsiveness and helpfulness is much appreciated. We're excited that you're considering an entry door for your next project. Thank you for your business and for recommending us. We look forward to serving you again soon!
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Feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Champion of Columbia using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Champion of Columbia

8 Fernandina Court,
Columbia, SC www.championwindow.com/Columbia (803) 667-4173

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