Door was ordered and installed professionally and efficiently.
Champion of Columbia provides very good quality. Their designs are god. When they make a mistake, they always fix it. Their guarantee is also very good. I had something fail after 10–15 years, and they still replaced them for me. I am very satisfied with Champion of Columbia.
Happy with results. The glass clearly deflects UV / heat as marketed. We were impressed with the sound reduction too. We've already had some high wind gusts and everything held tight.
The salesperson and installers answered all of my questions. The temperature in my house dropped immediately.
Great communication from Champion corporate regarding the progression of our windows. Installers were nice, professional, and skilled.
professional, good communications, quality install, nice personnel, quality product
Awesome windows, easy to use.
It was presented to me very well. He didn't use many crutch words while presenting. I didn't want to buy, but I did want quality windows, so I bought them. The biggest reason is that he came on a Saturday during Memorial Day weekend. Most of the competition was going to schedule next week. So he won by being available to come.
Communication with customer
Hard the tempered glass installed backwards, and 3 times to get the transoms windows. I think your quality control needs some work.
The whole process was easy. Communication was good
The quality is excellent. The service was exceptional.
The entire process from sales call to install has been fabulous!!! We love our new windows!
Sales person not appropriately trained.
Great service, great product
Did a great job with installation and cleaned up everything afterwords.
I like my windows! But they aren’t what I wanted. Sale man sold the 3️⃣ windows I wanted 4, all to go up and down I got two up and down and one stupid slide . I want to raise all my windows! When I couldn’t get I tried to cancel and you were to charge me 30% to cancel. No no no I want recommend champion and your ethics all because I didn’t get a simple for one to pull up. Ain’t that a shame
Very professional and knowledgeable. Informed me of what to expect every step of way from purchase to final installation. Answered all my questions satisfactorily. Installation was efficient and looks great.
Jeremy is the most unprofessional person. He’s rude and a flat out liar.
Leaving a hole in the wall is unacceptable. Salesman was great. He could sell ice to Eskimos and beach property in the desert, however he I think intentionally gave me inaccurate information.
I hope the windows are good. The installers were pleasant.
The overall experience was crap. I recommend Anderson windows or anyone except Champion.
They were very friendly, knowledgeable, and completed the work in a timely manner.
Everyone from the window sales person to the installers were very professional and very nice
The salesperson was very personable and very knowledgeable. The installers were very good, everything was cleaned up and the work was done in the time frame presented. Very satisfied!
The process was smooth and without pressure. The measurements were done without problem; we were kept informed about every step (ordering, delivery, installation and competition).
Joao and his coworker was very professional and efficient. He explained all aspects of the job and very clean with the work.
Love the quality of the doors and windows in our condo all of which now champion has installed for us.
From beginning to end, Champion was very transparent. Communication was top notch. I received emails, text messages, phone calls with where I was in the process of installation.
It’s just expensive and takes a long time. It’s also frustrating because it’s so hard to get in touch with the sales representatives.
The only way I would have been more please is if the windows were free. An extremely well done job and I am very happy with the products.
Courteous people and quality product.
What didn't I like! Everything was above expectations.
60% reduction in viewable glass on the half round windows. Nearly an inch gap in the original opening which was filled with foam to hide it. Not necessarily the Columbia location fault, but should have made it known that their windows are tiny compared to the originals. When I told the local management the windows were not acceptable, he said "read your contract, Just put them in your garage if you don't want them" Unfortunately it was too late to order IGUs as installer had already cut out the support necessary to simply replace the glass.
Exceptional quality and professional installation. Very kind and courteous installers! The windows are just beautiful!
Product is high quality, personal from salesman to installers
I really like my new Sliding Glass Door and am enjoying the ease of opening and closing the doors, I have also noticed that my AC is kicking on less often, so I assume my energy usage is going to be less.
The installation went smoothly, the installers arrived on time and I could tell that the installation team were very competent and experienced!
Everyone at this company is professional and knowledgeable. Eye easy to work with. Timely ,consistent and courteous
Our installers, John and John, worked constantly when they were here. They were also very professional and cleaned up the work area before leaving for the day.
Friendly installers
A great team of workers
Our new windows exceeded our expectations in terms of quality of materials, workmanship, installation, and function. They're great.
Very pleased with my windows. The guys who installed them were very efficient and professional in all they did. This entire process has been much easier than I anticipated I highly recommend Champion Windows
Best service ever! Kept me up to date, were here when they said and do superior work.
Great product!
The salesman was great and answered every question, not pushy at all like most are. The installers were awesome. Definitely feel we made the right decision with getting our sliding glass door here.
The install team was on time and never stopped until the job was done Gabriel was very professional as was his team. They installed 26 windows in 7 hours. We are very impressed with the quality of the work and the product.
The entire process from sales to installation was great! We were kept informed all along the way and the installation of 21 windows was completed in one day.
Would definitely recommend Champion Windows of Columbia. We were kept updated during the entire process. Installation was completed in one day. Everyone we dealt with was friendly and professional.
My neighbor was impressed by efficiency and the quality of the work and windows and copied the number to request a consultation.
A generous four stars for reasons cited below. Sorely tempted to make it three.
We love the quality of our new windows. The windows reduce alot of the outside noise and probably all of the summer heat. Our installation was completed on 11/08/2024, so we haven't had the windows during the winter months yet, but we are sure the windows will serve us well for all seasons.
Requested follow up, no response at all.