One day after install I called to report an issue and was told it would take 60-90 days to get someone out to perform a repair. Had I known the service side would be so terrible I would not have done business with this company. You can always get someone to buy something once getting them to buy again is dependent on the level of service received
We like the windows, and they are good quality. The windows are everything that they promote them to be. The people who installed it did a great job and cleaned up after themselves. They did the work quickly and worked well. I have no complaints.
The two young men did a wonderful job on the windows. They were very professional and courteous.
Definitely! I would recommend Champion to anyone, because of our good experience.
The job was done quickly and efficiently. All they people I interacted with were professional and courteous.
I would definitely recommend the salesperson and the installation crew. The missed appointment for the measurements and the missed appointment for the installation were a problem.
Very professional and honest
If I had to do it all over again, I would not go with the company.
I had to fight with Champion Windows of Columbia to match the contract.
Wonderful.
I was very pleased with the quality of the work and the construction was completed in a timely manner.
The salesperson promised me that he would give my neighbor a check for referring Champion Windows of Columbia to me, but he did not receive the check.
Champion Windows did a great job. They were on time and professional. They always cleaned up after themselves.
There were some communication issues while the project was being started around the contract and timelines and things of that nature. However, when the building started, the team that did the building were outstanding, they were very responsive, and they addressed all issues. They provided good information when we had questions. They were a great face for the company.
The windows were good, but they were very expensive.
The service was great. They did what they said. The cleanup was awesome. The caulking is better than what I have seen in other people's jobs.
Wish follow was done by the sales rep
Champion Windows did a great job with the installation and cleaning up after it was completed. They were all very courteous.
For the price point, I expected clean, craftsmanlike work that meets all building codes. I had to REQUEST compliance with ledger lag bolting, proper sliding glass adjustments, and glass cleaning (which was still haphazard and required me to finish the initial cleaning). I feel that the quality of installation was no better than I could have obtained elsewhere for about 60% of the price.
The day of the installation, they called me 30 minutes late when they were supposed to be there, and they put me down for 4 days later. I was very aggravated. I had to take down all the blinds, Christmas stuff, and moved the furniture. That did not work. I was not happy at all.
They were very professional and very considerate of my property when cleaning up. They were just really professional.
I gave Champion Windows a rating of three because it took forever and a day to get my windows installed.
I have recommended them to several friends already who really like my sunroom.
Good product and quality install
Excellent experience in all aspects!