Strongly disagree

Everybody was very professional. Pricing was great and sales rep was extremely knowledgeable. Product looks very good.

Paid $2000 a window for a total of $8000. Installation poor and sloppy. Had to use a razor blade to clean off black gunk on brand new windows. One new window defective and being replaced. Loyal repeat customer and will no longer purchase Champion. No quality control.

I was very pleased with the salesperson’s. Julian Jackson, helpfulness in choosing the right product. He explained the process in full and everything happened on schedule just as Julian said it would happen.

The two young men who removed the old windows & installed the new windows were very professional but friendly. They did a great job and I love my new windows.

Was a great experience for a construction project

I am happy to recommend you guys if anyone asks about windows, but I’m not just randomly throwing out window companies in conversation.

The sales representative, office staff, supervisor, and installation crew, far, far exceeded my expectation.
The quality, appearance, and value for this top of the line product is to be admired.

I am so pleased with my windows. I would recommend you to EVERYONE. They make my home so bright. Thank you very much 😊.

I like the windows, the installer was great, the salesman professional. I think having half screens is not practical.

Patio roof installed in 2015 and windows installed in early 2024. All work done professionally. HOWEVER, Champion is not honoring their commitment to servicing their products. This area needs to be looked at!

very poor work

I would be comfortable recommending Champion to family and friends.

They did an excellent job, the window looks great!

i would recommend them for their windows, which we are happy with the quality. i would NOT recommend them for their vinyl siding install

Sunroom is very nice and well built, but service was frustratiing.

My vynil siding is beautiful and it was completed within a timely manner.

With the crew we had I would 100% recommend champion!

No I am not a happy customer.

Champion is not good about getting back to you, and once they do, your service appointment is months from your call

This whole experience has been a complete nightmare.

I was disappointed with the insulation

After signing the contract the window was installed 9 months later. Four months after installation still waiting for materials. Damaged wood trim was used on the installation. Champion never addressed this issue

I had 6 windows installed, 5 were replacement and one 102” slider new install. The guys were very courteous and hard working but something was not going well with the big one. I had told them from the beginning that it didn’t look right and they said that they had installed many windows before and it was fine. Not! Window does not latch on sides, has 3/16” mismatch on one side, 1/8” on other and everyone who has looked at window agrees that it isn’t plumb. Is it the window itself or install, not sure. The installation was 6/20/2023, I was told 7/1, the crew would be back to correct, bad weekend since 4th of July was then, no show. I called again, no one got back. I called salesman on third try to get window fixed, still no show as of 7/11. It took 3 calls to get invoice for these windows, that was frustrating as well, $13,000 plus and still not good.

I can better answer this after the repairs are made

The initial sales process was standard, to be expected. The post sale communication, installation and overall product was very poor. I hope that there are notes on our case. The number of phone calls that were made, the lack of response or returned phone calls, the extended timeline of receiving screens for our windows, the sloppy installation causing extreme frost on the inside and than finally reinstallation.