These are fabulous windows. I had windows from Champion put in upstairs ten years ago, and I went back and had them done downstairs. They hold up well, and are easy to open. They are great windows.

Schedule--took over one year to finish
Didn't do the work the way I wanted. Ended up with ugly EMT conduits for the electrical wires while I was promised a neat look. I offered to help by removing rocks out of way but constriction manager declined
Mistakes in measurements. Center column was off by several inches
Electrical work was not up to code. I found out last week that they stripped romex (NM-B) and put it inside EMT. This not code compliant. They were supposed to use THHN.
Door height is not lining up with other wall
The installer damaged low voltage wiring I had electrician install for sensors. I lost time/effort and ~$100 of cost for sensors/wires

I had a bunch of problems with my installation because of a local contractor, and not only did Champion make good and get a better contractor, but they resolved everything to 100 % satisfaction, and I was grateful for that. The end product was exactly what I wanted.

slow to respond and took three guys into the night to complete install of windows

We have now put Champion Windows in two buildings on our property. We are really satisfied. It really helps with our electric bill and really makes the house look beautiful.

Terrible!!!!!Everything

I am EXTREMELY dissatisfied with your scheduler, Terry's dishonesty. He did not inform the installers nor the salesman, Eric Freiert, from San Antonio that I WOULD NOT BE HOME Monday afternoon. The time for installation was Monday morning NOT MONDAY AFTERNOON!!!!!!

Contractor filed necessary forms and documents with the city and the HOA.Installation job was done quickly, correctly, and neatly with good quality materials

The quality of the materials was very good. There were some deficiencies in regards to getting certain parts of the project completed.

They did an amazing job.

We are happy with the quality of the windows for the price.

I thought they were very fast - I didn't expect them to finish the job as quickly as they did.

The product is great, the installers were professional, and I am going to use this company again in the future!

Overall they are a good crew that do good work. The guys are knowledgeable. They are great.

I think the quality of the product used is really good, and my two installers were amazing. But I know they don't work for Champion, but are subcontractors.

My experience was not the best. The first day the installers worked for about 3 hours and then left for the day. The second day they finished in about 2 hours. It would have been nice to not have been inconvenienced for two whole days to complete 5 hours of work. Additionally, both days they left a mess - screws, metal shavings and cigarette butts on the patio and in the yard. Lastly, they left saw horses, the extra material and large pieces of trash in my backyard for 2 weeks after installation. The finished product was not great so I called the manager to complain. As long as I was able to reach him when I called he was happy to help but his follow up was non-existent. I left voice mails and text messages that were never responded to. All in all my experience with Champion was below average and I would not recommend them to anyone I call friend.

Great experience working with Matt on the sales side, and with Abel and his crew with the install, and with Robert after everything was finished. Very professional, great quality windows for the price. Highly recommended!

We found windows to be high quality. They solved sound issue, helped retain heat, the product lived up to what they said. We are very happy.

The craftsmanship was excellent. And my neighbors raved about the door!

Due to the cost.

If I had not called continuously to get my door installed, I don't know if it would've been completed before Christmas. No one ever called me to let me know the door was in and ready to be installed. They must have a lot of work and unable to keep up with all their customers .....in a timely manner. Installers were professional and on time.........but the scheduling personnel in the office and the sales group were disappointing.

The process of buying windows can be stressful and expensive. I feel like I received great windows for my money that will last a long time and hold-up to this Texas heat. I would definitely recommend Champion Windows of Austin to friends and family.

We were totally satisfied.

I am happy I did it!

I am still waiting for the original window to be fixed.