Champion of Ft. Myers
Feedback report for

Champion of Ft. Myers

21 Reviews

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Champion of Ft. Myers

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Feedback Milestone
5 Consecutive Great Reviews 2025

Map 95

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Reviews 21

Of 22 respondents, 21 left a review
4.2
16 of 21 would recommend
15
1
1
2
2
No rating
0
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Recent reviews

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· Lake Placid, FL ·

Was told many things that did not happen. Waited 6 months to get installed and the hurricane shutter rails in the bay window did not fit after installation

Response
Champion of Ft. Myers   David K., I sincerely apologize for the numerous issues you've experienced with Champion of Ft. Myers. The delays, communication problems, and installation difficulties you've described do not meet our standards. Please know that Champion takes these matters seriously. We appreciate your positive feedback about the installation crew, but we clearly fell short in other critical areas. I'd like to personally address your concerns and find appropriate solutions. Your experience is not representative of our standards, and we're committed to making this right. Thank you for bringing these issues to our attention and giving us the opportunity to improve.
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· Lehigh Acres, FL ·

No follow up on the many calls I have made to complete and clean up my problems with caulking and window frame that was cut short and they used a ton of caulk to cover up and put in a screen with a hole in the center.

Response
Champion of Ft. Myers   Gabriel R., I am deeply sorry for the frustrating experience you've had with Champion of Ft. Myers and Champion Corporate. Your concerns about the caulking, window frame, and screen issues, as well as the lack of follow-up, are unacceptable. We've clearly failed to meet our standards across all aspects of your experience, from sales to installation and customer service. I sincerely apologize for these shortcomings and the inconvenience they've caused. Please know that we take your feedback seriously and are committed to resolving these issues promptly. I will personally ensure that a team member contacts you immediately to address all your concerns and make things right. Your satisfaction is our priority, and we appreciate the opportunity to correct these problems.
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· Englewood, FL ·

Very consistent and conscientious follow through on the custom build windows. Repeatedly reporting the progress of the build was appreciated by us. The completion was accomplished ahead of original schedule. The install was done by two very polite professionals that did a superb perfectionist job. There was no last minute changes in the price of things.
Overall this has been a quality job by a trustworthy company.
Thank you,
Michael Horrell
Southwest Gulfcoast Florida

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· North Fort Myers, FL ·

The county inspection is not done yet after 2 weeks and promised warranty repair to the window lock is not done.

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· Port Charlotte, FL ·

All the staff at Champion are Champions!!

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· Sebring, FL ·

Inspection done and windows not plugged yet as of June 11,25

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· North Fort Myers, FL ·

good quality product

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· Venice, FL ·

William, window installer , did an excellent job.

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· Venice, FL ·

Everyone was very professional

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· Venice, FL ·

I was told they would remove the old hardware that was for mounting the hurricane shutters before putting in the new windows. That still has not happened!

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· Cape Coral, FL ·
Response
Champion of Ft. Myers   Jean T., thank you for your glowing review of Champion of Ft. Myers! We're thrilled to hear you were satisfied with every aspect of your experience, from Craig's professionalism and knowledge to the installation crew's cleanliness and quality workmanship. Your high scores across the board are truly appreciated. We're especially pleased that you found the installation process clean and safe. While you mentioned not knowing the names of those who excelled, please know that your recognition of their efforts is valued. We're grateful for your business and hope you'll consider us for any future needs or recommendations to friends and family.
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· Cape Coral, FL ·
Response
Champion of Ft. Myers   Bill C., we're incredibly grateful for your glowing feedback about your experience with Champion Corporate and Champion of Ft. Myers! It's heartening to hear that you had such a positive interaction with Mark, highlighting his honesty and sincerity. We take great pride in our team's professionalism and expertise, from our sales staff to our installation crew, and we're delighted that this shone through in your experience. Your high scores across all aspects of our service - from the initial consultation to the final installation - are truly appreciated. We strive to deliver top-notch quality in our workmanship, materials, and overall value, so it's rewarding to know we met your expectations. While you haven't provided any referrals at this time, please know that we would be thrilled to extend the same level of service to your friends and family whenever the need arises. Thank you for choosing Champion and for taking the time to share your satisfaction with us. We look forward to being of service to you again in the future!
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· Sebring, FL ·
Response
Champion of Ft. Myers   Sue S., thank you for your feedback on your experience with Champion of Ft. Myers. We're delighted that Jesse Marinaro and our installation crew impressed you. However, we sincerely apologize for the issues with the damaged screen and the unsatisfactory interaction with our office staff. This falls short of Champion Corporate's standards. We're committed to resolving these concerns promptly. Please allow us to replace the damaged screen and improve our office staff's responsiveness. We value your business and appreciate the opportunity to make things right. Your satisfaction is our priority, and we're grateful for the chance to address these issues and ensure you have the quality experience you deserve.
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· Fort Myers, FL ·
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· Venice, FL ·
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· Punta Gorda, FL ·
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· Okeechobee, FL ·
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· North Fort Myers, FL ·
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· Venice, FL ·
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· Sebring, FL ·
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· Naples, FL ·
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The feedback presented on this page was collected by GuildQuality from Verified customers of Champion of Ft. Myers using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

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