My entire overall experience with Champion was great from the salesman Damian who spent time and extra time answering all questions and getting to know my family and our expected needs. To Jeremy scheduling work to have our door and windows installed. Both crews that preformed the work were polite and professional, they answered any questions I had while the work was being performed. Door crew had a minor issue with the door being installed but was able to get it corrected and completed. I look forward to do business again for my future projects.

Cant remember the specific crew that came by, but they were very professional and easy to get along with. Did an awesome job, walked through all the details and cleaned up after themselves

Great windows and installation

Love the windows.All the employees involved in helping us with our windows were awesome. Thank you to all .

The only tricky bit is the price. In 2018, in NJ, I had another company install 13 windows for just about $3,000.00. I just bought 1 double sliding window and 2 small bathroom sized windows for about double the price. Money is still tight and is a real issue.

The Installer, John, and his Boss, Dennis, were the only saving grace after the initial installation. The workers who came to place the temporary coverage of the open spaces did a shoddy job.

The process went well.

N/A

Wrong size window on install. Replacement had scatch. Replacement wrong size a second time. What time interval 12 weeks of waiting to get correct window.

Read comments below. I feel Champion needs to stick to windows.

Ease and timeliness of whole process from purchase to installation

Door was ordered and installed professionally and efficiently.

Champion of Columbia provides very good quality. Their designs are god. When they make a mistake, they always fix it. Their guarantee is also very good. I had something fail after 10–15 years, and they still replaced them for me. I am very satisfied with Champion of Columbia.

Happy with results. The glass clearly deflects UV / heat as marketed. We were impressed with the sound reduction too. We've already had some high wind gusts and everything held tight.

The salesperson and installers answered all of my questions. The temperature in my house dropped immediately.

Great communication from Champion corporate regarding the progression of our windows. Installers were nice, professional, and skilled.

professional, good communications, quality install, nice personnel, quality product

Awesome windows, easy to use.

It was presented to me very well. He didn't use many crutch words while presenting. I didn't want to buy, but I did want quality windows, so I bought them. The biggest reason is that he came on a Saturday during Memorial Day weekend. Most of the competition was going to schedule next week. So he won by being available to come.

Communication with customer

Hard the tempered glass installed backwards, and 3 times to get the transoms windows. I think your quality control needs some work.

The whole process was easy. Communication was good

The quality is excellent. The service was exceptional.

The entire process from sales call to install has been fabulous!!! We love our new windows!

Sales person not appropriately trained.