I had a great experience working with Certified Roofing Specialists. Everyone from the company from the first day we had them come out to give us a bid to the men that came and put the roof on, were very professional and respectful. The men that worked on the roof showed up on time and worked so hard and cleaned up when they were done. Michelle also helped answer any questions I had. Very pleased with everything so far.
My first consultation was with Jose,who explained everything and gave me a quote .I am very happy with the work performed. Juan Carlos, the site manager was knowledgable and professional .It was easy to work with him, the crew worked very hard and the job was completed in 4 days. They cleaned every day my property as well as my neighbors on both sides everyday. Yes, I would recommend Certified Roofing .Ranji
I don't believe a cool roof is really cooler. My garage doesn't seem any cooler after the roof was installed. It may be due to the garage door and the sun coming through. They said I would notice a difference in the garage.
I think they were fine. Their salesman was wonderful. When I met with him, everything when fine. The crew was great. I think it was their nails that caused my flat tire, but I am not sure. I looked great when they were done.
I would 100% recommend Certified Roofing Specialists to all my family and friends. I did a lot of research and received a handful of bids, but felt most comfortable and informed when dealing with Certified Roofing Specialists. My sales rep Leo was very knowledgeable and answered all my questions on his first visit. The customer service was outstanding. They provided recent job sites I could visit to see the different types and colors of shingles. The crew stuck to the timeline, cleaned up at the end of everyday and was able to answer my questions or get me the answers almost immediately. I'm thrilled with how my new roof works and looks!
Certified Roofing Specialists is a very good company. They provide a complete scope of work and adhere to the contract. The crew members are respectful and work hard, they keep the work site clean at the end of daily work shift. They finish the project on schedule and within the agreed costs. The roofing materials are top notch.
It's very straightforward, everything wrote on contract all done as promised, and the contractors are very professional.
It's easy to find roofing companies, but hard to find one that excels in customer service, workmanship and efficiency. Certified Roofing Specialists rose to the top of my list of 12 SoCal roofing companies. Leo was my initial contact. He came out to my home, thoroughly reviewed my roof, gave me samples of various roofing material options and printed out a quote -- on the spot. His quote was itemized and covered every detail of the project -- Leo is professional, a good listener, honest and represented his company well. After meeting sales reps and receiving quotes from other roofing companies -- choosing CRS was a no brainer. By far the most adept proposal, very competitive price, and best warranty.After signing the proposal, Steve (project manager) contacted me with a start date and information on what to expect the day work began. On day one, Juan Carlos (site manager) was attentive and considerate. He went out of his way to explain the process and asked if I had any concerns or questions. His crew was hard working and worked well as a team -- it was obvious they were accomplished craftsmen and enjoyed what they do. Initially, Steve estimated work would take 3 days, but because of the skillful crew, the job was completed in 2 days. Both days, crew arrived on time and immediately began working -- no standing around, texting or chatting. And both days, they thoroughly cleaned up the entire work area -- leaving it cleaner than how they found it. I've lived in my house 24 years and have had a lot of contract work done, from landscaping, painting, kitchen/bath remodel, etc. Some good, some bad and some horrifying experiences. If you are looking for peace-of-mind and confidence you made the right decision -- hire the team from Certified Roofing Specialists.
They did a good job. They're nice people, and it's a perfect price. They're good people.
Very happy with my new roof. My roof looks great, the team was very efficient and kept the work area clean at all times. Their time to put it up was amazing, and i had 3 layers and facia board rot. i am very happy with their service and would for sure recommend Certified Roofing, i had 4 bids. THey were fair and the most responsive.
I received 3 bids and chose Certified Roofing Specialists to do my re-roof. They were professional, knowledgeable, and answered any questions I had. They were efficient and kept my property clean during the project. My roof looks great and I highly recommend them.
They were very professional. I am very happy with their customer service. The install was very quick. I was blown away by how quickly it was installed. It looks great.
Their people are nice. There are 2 other people who worked really nice and kind. They are courteous and try to do the right thing.
They are very dependable, offer a good price and good quality.
They are great guys and I like their job done for me.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Certified Roofing Specialists as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys