I was very happy with them. They were excellent. They were prompt, efficient, and cleaned up everything. When they left, it was just perfect. The timeframe was excellent for a construction company. Sometimes you try to get your own people to do the work, and you can't get them to come. They were very timely and did an excellent job.
I was happy at the beginning. The demolition went okay, but when it came time to rebuild, it took so long that I ended up going with another company to finish the job.
They allowed us to priortize the restoration sequences to get us back to usable space as we needed it. It allowed us to reoccupy the apartment portion before the garage/shop was (still to be) completed.
They were very porfessional, I know their boss very well and I had no issues whatsoever. They were very good and polite.
They did very excellent work.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Central Coast Casualty Restoration, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys