They need to improve professionalism and taking responsibility for process deficiencies because it that is just as important as workmanship.
Catalano Enterprises did a fine job. Everything I asked to be done was done. He did a very good job responding to my needs.
I am very unsatisfied with the entire process.
Mr. Catalano was very responsive to my concerns. His son Robert was excellent and supervised the repairs while keeping me informed of status.
Would not recommend. Poor communication
Catalano did a great job. I am very satisfied.
With respect to Catalano Enterprises, my insurance carrier recommended this company after my home suffered water damage due to a leak. I am not satisfied with their work or professionalism. In short, here are my concerns and complaints:1. Failure to thoroughly communicate the construction process. 2. Lack of communication during all facets of the construction process 3. Failure to do a walk through during construction and after construction was "completed".4. Failure to provide me an accounting of how my budget was spent (to date I have received no response)5. Failure to reimburse me for the cost of my excess water bill (i.e. ($308.00 bill when it usually $44.00) due to Catalano Enterprises' employees and/or contractors letting the water facets/toilets run for an undisclosed amount of time. I have provided the owner Randy Sigalas a copy of the SAWS invoice and he represented to me via text messages and electronic mail that he was going to reimburse the difference. However, to date, I have not received reimbursement.6.Catalano Enterprises employees and/or contractors left my yard a mess, and even after it hired a cleaning lady, my home was left very dirty. 7. I had to email Randy Sagalas various pictures of incomplete work and had to remind him to make the necessary repairs before I moved back into the house. 8. They left a lockbox on the outside faucet and failed to return to remove it.Overall, I was unhappy with my experience with Catalano Enterprises and would not recommend them for home repairs.
Catalano Enterprises did exactly what I asked of them. They did a great job.
This Company lacks communication skills. The lack of communication with my wife and I as well within their own office made for a very frustrating experience.
The Catalano's were friendly and extremely professional. Our property had been damaged by a car that drove through our fence and the corner of our house. Their work was first class. To look at it, you would never know the house had ever been damaged.
Catalano Enterprises is a really good company. My project supervisor was very professional, polite, respectful and thorough.
They do excellent work! Communication is very straight-forward! They were doing work for me in another area and some of the materials they did not have and they were kind enough to find a vendor in Houston so me and my wife could go out and select material! Pretty good company! They streamline the process which I really like!
There were a couple of issues and we had to have people to come back but other than that it was a good job.
I am 87 years old and without the help of everyone connected with Catalano Enterprises this could have been an impossible task but everyone was concerned with the quality of their work and also with the care of my property.
Catalano Enterprises, I was very satisfied with the work, and very courtesy of the workers. Thank you so much. Mrs R. Valdez
Mr. Catalano was excellent to work with. He explained everything thoroughly. He came by personally to check on everything. I am very satisfied with the work and the courteously of the employees.
Mr. Catalano and his team work diligently and professionally to make sure our expectations were being met. Great group of professionals.
They were very professional!
They are good at what they do and they do good quality work.
It was surprisingly easy to work the claim out. They worked hard to keep things easy for us.
The Catalano Crew was exceptional from the first tape measure, to the final sweep-up! Work and materials were ahead of schedule, and the task result is awesome! The repairs made the room look better than it was before the water damage incident, thanks to some ideas and input from Bob Catalano.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Catalano Enterprises as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys