They were good to work with and kept their commitments.
Castle is amazing and we love our new home!
I already have recommended them.
Very friendly, honest, and professional team! Outstanding quality.We would definitely build our home with Castle again!
Allen and team does a outstanding job.
We had a wonderful experience with Castle Homes and would highly recommend them to anyone. They cared about all the details to make our dream home.
We dreamed of building a quality home and our final project is referred to as our peaceful retreat. It is a functional home in every way thanks to the vision of Kevin Coffey, the architect; he listened to our wants and needs and translated them with precision. Castle Homes built us a stunningly, solid, well-built house as every detail was handled with diligent care which provided us with confidence daily. The different aspects of building are messy, but if you look beyond that it is very systematic and spectacular. We were especially impressed with the impeccable precision of the dry-stack stone masons. Building our home was worthwhile with the methodical and authentic staff at Castle Homes. Many thanks to Josh Smith, Rachel Hagg, Caroline Weigel, Stephanie Gilboy and Alan Looney. Your handwork and integrity are much appreciated. Thank you for the LaFaye Family.
I have built home with other contractors. I was satisfied with Castle Homes. They delivered on everything and I could not be any happier. I was totally satisfied with everything they did.
Excellent quality, professionalism and customer service (before, during and after the project)!
They met all of my expectations, they have followed through with any difficulties I've had. We've lived in the home five years now, and they're always there when they need us.
Areas Of Satisfaction - We were most satisfied with their craftsmanship and their responsiveness.
They were considerate, professional, and very attentive to details.
Areas Of Satisfaction - They paid attention to what our desires were and made sure we got exactly what we wanted.
Areas Of Satisfaction - I was most satisfied with their attention to details.
I would have given them six stars in most categories!
Areas Of Satisfaction - I was most satisfied with the overall build quality. It's a wonderful house to live in.
Additional Comments - It was a wonderful experience!
Additional Comments - They are extremely organized and make an overwhelming process manageable.
Castle Homes built my house and 18 months later it was struck by lightning. The house was total loss and had to be rebuilt. I was so happy with the first house I let them build it again and was just as happy the second time.
Their team worked together well in all aspects of the building process, from the beginning design details to the final finished product. They made it easy to select cabinet finishes, tile, brick, lighting and appliances. We worked as a team with Alan, and that was critical in both attaining the look we wanted and keeping to the budget. Alan is well known in our community as an engineer and a designer who pays extraordinary attention to his quality product, and he is honest and easy to work with. We love everything about our Castle home!
Areas Of Satisfaction - Quality of the products he used and the way he applied them was superior.Decorator assistance was invaluable, and she was very friendly and exceedingly helpful. Customer oriented.The supervision of our project was excellent. No details overlooked.Our meetings with Alan kept us on track with the budget, there were no surprises.Our house is so well insulated we have a much superior product than our $2 mil neighbors.
Areas Of Satisfaction - Castle is very attuned to customer needs and does a great job in recommending in the design stage as well as throughout construction. Communication is always quick, friendly and efficient. Finished product is high quality and distinctive. They do not cut corners!
They are extremely professional and of the highest quality!
Areas Of Satisfaction - Zack, the project manager, did an incredible job of organizing and supervising the project.
Additional Comments - They did a wonderful job.
They are the finest home-builder I've ever been associated with.
Areas Of Satisfaction - I was most satisfied with their superintendent. He was excellent.
Areas Of Satisfaction - The process was very streamlined and effective.
Areas Of Satisfaction - I was most satisfied with the quality.
Overall they were very professional and fair how they treated the changes. They built a beautiful home that is great quality. I am very pleased with everything they did and would have them build my next home because I am so happy with this one.
Areas Of Satisfaction - I was most satisfied with the quality of product they built and how well they managed their costs.
Areas Of Satisfaction - Amazing customer service and a great staff to work with. They understand and strive for a quality home.
They correctly interpreted our plans and then led us through a plan of qualifying those plans in a manner that delivered more value and more quality to our original ideas.
Areas Of Satisfaction - I think they understand that they are building a vision, and try to deliver as much value to the vision as they reasonably can.
The salesperson was on time, efficient, knowledgeable about the product, as well as enthusiastic about it. The installers were neat, clean, and efficient. They knew their job, and they were nice people.
I love the speed that they did the work and when I had a question or issue they solved it immediately. I also love the Life Time Guarantee.
The project manager, P. Evans, was wonderful to work with. He was professional, extremely customer services oriented, and responsive.
Highly professional organization. Job done on time with friendly personnel.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Castle Homes as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys