The quality and workmanship were good. I cannot wait to do more windows.
I am very pleased with the work they did.
I got a phone call and I was surprised I had not heard of them before. Their workmanship was great. I wish I had known more about them. I would definitely recommend them.
Everything went smooth and great.
This is the second time that I have used them and everything went as it was supposed to. I wouldn't think of using anyone else.
They were awesome, on time, and considerate.
The installers were very nice and polite. They were very fast and efficient.
This is my second purchase from Castle. I was completely satisfied with the quality and service the first time and did not hesitate to return. All the staff and contractors were professional and great to work with.
We were very pleased with the workmanship, and the crew that came out was very pleasant, helpful, and professional.
I have already referred you to my neighbor. She came over to talk to you while you were here.
From our sales rep, to the staff at the local office, through to our installers, Castle Windows did a great job. Joey was very knowledgeable and kind during the sales presentation and was not pushy at all. The staff at the office were on top of things from the very beginning exceeding our expectations on timing for a full house of new windows, and despite a little hiccup with some trim issues, Dean and his team installed the windows well, and our house and yard were completely cleaned up with little to no trace they were even there. I would recommend Castle Windows to anyone looking for quality replacement windows with the best warranty we could find.
The installers were experienced and proficient. They were attentive to my concerns, and answered all my questions.
I'm a very pleased customer!
They were professional and did a great job.
Everything went very well, we just ordered more windows and a front door.
They did it very quickly. It was of good quality and honest work. I received a very nice product.
I feel castle windows offers a great value and quality for the price they were professional and courteous at all times and I enjoyed my experience with the company.
Everything was done as anticipated. Everyone was very friendly and they are great to work with.
I just love my new windows... Makes my house look much classier.
Our windows were better than what I had expected! Love Love the windows. The installation process was flawless and very professional.
We are very happy with our windows. We've had them installed in the bedrooms over a few years now, and are eager to get the rest of the house done. The change from the original single pane crank out windows to our new windows is dramatic. The rooms are much more comfortable in the summer and winter.
The installation crew did an excellent job.
We are very happy with our Castle Windows. We no longer have drafts in the house since we have had them installed. I would have given this a 5 star rating except that I did notice little pieces of plastic and insulation in my yard after the work was done. I also noticed some damage to my drywall (small hole) from carrying the windows up the stairs. I would not have minded the damage if they had just let me know it had happened. The "ding" was deep enough to know that something happened. It is easily fixed, but I wish the installers had been up front and told me about it. Overall excellent work and people. Would recommend to anyone.
They did a great job and provided excellent service. Windows look great. Installers were on time and friendly and very knowledgeable. So far very happy.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Castle Centurion Exteriors (Castle Windows) as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys