People really like my windows.
Job was scheduled for 2 days but when the team arrived they said we should be done today. they finished by 3:30. they were very professional and let us know how the job was progressing.
Castle is great.
I just feel like the Castle Windows has a great product. Their team and staff are great professionals and they got the job done on time. Everything was cleaned up just as I used them in the past. Just like they did in the past.
The windows are great and they did a good job. They left the house clean.
Castle Windows are good quality and reasonably priced! We saved a lot of money going with Castle over Anderson, and we enjoyed the salesperson plus the installers!
They were very educated and equated to me, they were very helpful, and the installation crew were clear and thorough.
Overall the windows are beautiful. I think they did a nice job installing them. My only negative, is that the side sliding windows do not have the little window safety lock in the bottom like the ones that slide up and down. I did not even think they made windows without this feature.
I am thrilled with the windows.
I like the window and the door, upon looking closer at the window it looks like the upper left corner was not mitered like the right corner was.
We are unhappy with the work they did.
I couldn't be more satisfied!
Castle Windows gave me the lowest price of 4 dealers that we talked with. The crew did a good job installing the windows and the house is much warmer, The wood frames around the windows was covered, which we did not know we were getting.
Castle Windows were prompt and the windows helped reduce wind coming in. The service was excellent from the window installers as well as they were courteous, hands on, and worked the entire time.
I'm very pleased with the work and the outcome of the windows and door.
They know what they are doing, clean up the mess, and take care of old windows. Everything looks great.
They are the best windows I have ever had.
Great company. They did exactly as they promised. On time to install.
They did a great job putting them in and the salesman was great to work with.
The installers were very thorough, they arrived on time, followed all social distancing guidelines. They explained how to work the windows for washing. I was very impressed with their knowledge and expertise. I would recommend Castle to anyone wishing to get new windows.
The last technician, the one who installed the windows, was the most capable I have run into and I hope that Castle Windows never looses him for he it the best person I have yet run into and I trust him entirely. The expertise the crew had was great and they didn't waste time doing their job.
Windows are wonderful installers where fast and efficient would recommend them to anyone.
The quality and workmanship were good. I cannot wait to do more windows.
I am very pleased with the work they did.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Castle Centurion Exteriors (Castle Windows) as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys