Very pleased with their quality work and the end result.
Areas Of Satisfaction - I was most satisfied with the excellent quality for the value.
Areas Of Satisfaction - The quality of the work at a good price
Areas Of Satisfaction - Respectfulness and courtesy of employees
Areas Of Satisfaction - Fair price and done on schedule!
Recognized Excellence - Chris!
As a custom home builder Cary has been doing my roofing for over twenty years. Not the biggest but the BEST! Just like Cary says and I agree!
Areas Of Satisfaction - Timelyness
Recognized Excellence - The gentleman who put the roof one. Exceptional worker
Areas Of Satisfaction - High quality work and a hard-working staff
Areas Of Satisfaction - I was most satisfied with how quickly they got the work done. I think they communicate really good with me.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Greenlee Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys