Did a great job installing my windows
The sales process was detailed with good follow-up but there is definitely overpromising and underdelivering with Capital. Communication was not great unless they were looking for payment. We went weeks without hearing anything about the start of our job. The various departments (sales, scheduling, project management) did not seem to have a consistent understanding of the project which did not fill us with confidence. Overall the quality of the work seems good, the siding looks nice, and we appreciated that the subcontractors on the site were respectful to our neighbors. However, the job site was a disaster. We live in a tight setting which is certainly challenging but we were told that the site would be clean so that was disappointing. There were building materials and trash all over our yard and driveway for over a month as well as an overflowing dumpster. As a family with small children and a dog this was very challenging. Items remain unfinished 6 weeks after the job started. We've done many large home improvement projects over the years and overall this project went fine but there was nothing about the experience that would necessarily make me recommend the company to another person.
The work was great. Communication was a bit of an issue at first, be we were in the middle of the Thanksgiving & Christmas season.Once the work was scheduled everything moved along quickly.
The company was professional and courteous. I have complete confidence that they do a great job and stand by there work.
I needed a window replacement for my tenants bathroom. David and romero did a fantastic job, came on time, did all the necessary work, and left the property spotless. the window looks great and made my tenants very happy. thank you
They did a great job, they were timely and cleaned up after themselves. We were really happy with them.
Very professional on time and efficient
They do excellent work, very clean and very prompt.
They are a very responsible and trustworthy company. I think at times they may get overbooked with jobs, so projects get delayed. But they are worth the wait!
As a property manager, it my responsibility to find qualified contractors to get a project done right. The team over at Capital Construction provided quality workmanship for an exterior wall and its foundation in less than 2 days. Although start time on the project was longer than expected, the workmanship was worth the wait.
They were very professional.
We had Capital Construction replace the siding and gutters on our house. Everyone from the sales team to the construction crew were professional, courteous, and punctual. The job was completed quickly and we've been pleased with the results. The team is very responsive to any questions and concerns during the entire process. We had a minor issue with the gutter that showed up after the first rain storm, and Capital sent someone out that afternoon to fix the issue. I would definitely consider them for our next large house project.
The only issue that I had, were several delays in completing the work. This was largely due to the weather. I would strongly suggest a firm commitment on the completion date!
The quality of the work.
see number 14
Installation work was very quick and timely, after a long wait for product, and managers were very responsive when an issue arose and diligent in resolving it successfully.
They explained exactly what they were going to do and and did a great job. They left the work area clean and neat every day. They walked me through the job when it was finished and made sure every I was satisfied with their work.I think if any issues were missed they would come back till I was satisfied.
Family has had work done buy Capital Contracting and recommended them to me.
Responsiveness of the staff and quality of the work.
Overall, it was a great experience, and we will pursue Capital Construction for future projects. The house underwent a dramatically positive transformation.
Excellent work, honest evaluation of the project, all in all a great effort.
CCC Inc spent a great deal of time trying to isolate a leak. This proved to be a challenge and I truly appreciate the time and the way CCC Inc worked with me.
Excellent job on the project, kept to the schedule, kept the workspace clean & organized even though it was a very small & restrictive area, and final results look exactly as hoped.
Honest team of professionals and quality roof work!
They found the source of our problem and did a quality repair.
I was satisfied that they were prompt and on top of things. They run a tight ship. They make sure you are informed and that things get done!
Great communication during the job.Fixed our roof!
Very helpful also in suggesting how best to approach a project
I was most satisfied with the color of the front door.
Capital was very communicative, eager to understand my desires and eager to meet/ exceed expectations.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Capital Construction Contracting Inc as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys